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Manager, Finance Control Management - Governance

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.

The objective of the Finance Control Management Governance team is to establish the Operational Risk and Controls strategy for Finance, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting. 

Finance is looking for a Manager of Governance focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.  

The Manager - Finance Control Management Governance will: 

  • Advise on execution plans for operational risk management within Finance, including Finance specific guidelines, project plans, etc.
  • Track issues with KRI limits and risk appetite for Finance to ensure operational risks are managed within agreed thresholds, and leverage these metrics to help detect concerning rises in emerging problems and escalate and flag concerns accordingly
  • Provide support to develop the operational risk framework to enable effective risk management and decision making in Finance
  • Manage details of specific risk and controls governance forums for Finance, interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums
  • Provide support to develop Finance-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs
  • Facilitate the understanding and use of the risk governance framework across Finance through regular communication
  • Facilitate the day-to-day internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence)
  • Aggregate reporting, approvals/exceptions and support "change-the-function" activities for Finance
  • Administer implementation of key areas training initiatives that align with Operational Risk Management
  • Facilitate processes to ensure and monitor the integration of regulatory changes & updates into the Operational Risk framework and training materials
  • Support sharing insights, better practices, themes, etc. across the enterprise

Required Qualifications: 

  • Minimum of 5 years of experience in risk in designing and/or implementing risk governance or risk management in the first, second and/or third lines of defense
  • Experience in at least one of the following in a supporting role: Translating operational risk strategy and appetite into execution guidelines; Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds; Implementing the operational risk governance frameworks; Creating, communicating and ensuring understanding and adherence to operational risk procedures and standards; Supporting the operational risk exam management processes
  • Understanding of critical operational risk management lifecycle activities
  • Strong project management, communication, and interpersonal skills
  • Experience in process governance, establishing or overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards
  • Proficient analytical and problem-solving skills, with an ability to analyze data, and identify trends 

Preferred Qualifications: 

  • Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
  • Experience in at least one of the following:  
    • Translating operational risk strategy and appetite into execution guidelines
    • Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds
    • Oversee the implementation of the operational risk governance frameworks  
    • Communicating and ensuring understanding and adherence to operational risk procedures and standards  
    • Facilitating the operational risk exam management processes

ORMCM 

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$117500 / YEARLY (est.)
min
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$80000K
$155000K

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What You Should Know About Manager, Finance Control Management - Governance, American Express

Are you ready to steer your career in an exciting direction as a Manager of Finance Control Management - Governance at American Express in New York, New York? At Amex, we believe that with the right backing, you can truly lead the way and make a significant impact. You'll be part of a vibrant and diverse team that values collaboration and growth. In this role, you’ll focus on embedding control management into our everyday operations and work closely with various partners across the finance department and beyond. You’ll play a critical role in planning execution for operational risk management, tracking key risk indicators, and supporting the development of robust governance frameworks. Your analytical skills will be put to the test, as you review operational risks and engage in data analysis to identify trends and challenges. Not to mention, you will also interface with governance processes across the organization, bringing crucial insights to the table. Your contributions will not only help in decision-making but also strengthen our commitment to compliance and risk management. At Amex, we offer an environment where you’ll be recognized for your leadership and where you can thrive, both personally and professionally. If you thrive in a fast-paced environment and enjoy working with a range of stakeholders, this will be an exhilarating opportunity to elevate your career while making a real difference.

Frequently Asked Questions (FAQs) for Manager, Finance Control Management - Governance Role at American Express
What are the key responsibilities of a Manager, Finance Control Management - Governance at American Express?

As a Manager, Finance Control Management - Governance at American Express, your primary responsibilities include advising on execution plans for operational risk management, tracking issues with Key Risk Indicator (KRI) limits, and facilitating communication around risk governance frameworks. You'll develop operational risk frameworks that align with the company's strategies and manage specific governance forums to interface with enterprise processes effectively.

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What qualifications are essential for a Manager, Finance Control Management - Governance at American Express?

To qualify for the Manager, Finance Control Management - Governance position at American Express, candidates must have a minimum of 5 years of experience in risk management and a comprehensive understanding of operational risk management lifecycle activities. Preferred qualifications include a Bachelor's Degree in Finance, Business, or Risk Management, along with strong project management and analytical skills to navigate the complexities of the role.

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How does the Manager of Finance Control Management - Governance role contribute to American Express's objectives?

The Manager of Finance Control Management - Governance plays a pivotal role in aligning operational risk strategies with the company's objectives. By establishing governance structures and managing risks effectively, you will ensure that American Express navigates challenges smoothly, allowing the organization to uphold its commitment to providing unparalleled customer experiences.

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What opportunities for professional development are offered to Managers in Finance Control Management - Governance at American Express?

American Express is dedicated to fostering the growth of its employees. As a Manager in Finance Control Management - Governance, you will have access to various career development initiatives and training opportunities, enabling you to hone your skills, expand your responsibilities, and enhance your leadership capabilities within the finance function.

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What is the work culture like for a Manager, Finance Control Management - Governance at American Express?

At American Express, the work culture for the Manager, Finance Control Management - Governance position is collaborative and inclusive. You'll work in an environment that values your input and encourages open communication. The commitment to diversity and support for employees' holistic well-being are paramount, making it a rewarding place to grow your career.

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Common Interview Questions for Manager, Finance Control Management - Governance
What experience do you have in operational risk management?

In your response, highlight specific projects or roles where you've directly managed operational risks. Discuss the frameworks you've implemented and how you ensured compliance with existing standards. Use examples to demonstrate your analytical and problem-solving skills.

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Can you describe a time you had to communicate complex risk information to non-financial stakeholders?

This is an opportunity to showcase your communication skills. Share how you simplified the information, used visual aids or presentations, and tailored your message to meet your audience's level of understanding. Focus on how you facilitated discussions and ensured comprehension.

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How do you approach tracking Key Risk Indicators (KRIs)?

Detail your method for identifying and monitoring KRIs. Mention tools or processes you have used, how you established thresholds, and how you reported changes in risk levels to relevant stakeholders. Discuss any successes you've had in using KRIs to alter organizational actions.

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What strategies do you employ to manage stakeholder relationships in governance frameworks?

Talk about your approach to stakeholder engagement and relationship-building. Emphasize the importance of regular communication, understanding stakeholder needs, and how you actively collaborate across departments to achieve a shared vision.

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Describe your project management experience in establishing governance processes.

Share specific examples of projects you've handled, focusing on your role in coordinating tasks, setting timelines, and collaborating with various teams. Highlight how you navigated challenges and ensured adherence to governance standards throughout the project lifecycle.

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How do you stay updated on regulatory changes affecting operational risk management?

Emphasize your commitment to continuous learning. Mention specific resources, networks, or professional development programs you engage with and how you incorporate this knowledge into your work, ensuring your team is compliant with all regulations.

Join Rise to see the full answer
What do you think are the biggest challenges in risk management today?

Provide a well-rounded perspective by discussing current trends such as evolving regulations, technological advancements, or economic factors that may impact risk management. Share how you proactively address these challenges in your roles.

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Give an example of how you've implemented a successful risk management initiative.

Use this to describe a specific initiative you've led, focusing on the objectives, the steps taken to implement it, the challenges faced, and the measurable outcomes. Discuss the long-term impacts it had on the organization’s risk posture.

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What methodologies do you use for risk assessment?

Discuss specific frameworks or methodologies you are familiar with, such as COSO or ISO 31000, and how you have applied them in practical scenarios. Highlight your ability to analyze risks qualitatively and quantitatively.

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Why do you want to join American Express as a Manager of Finance Control Management - Governance?

Connect your professional goals with what American Express stands for. Reflect on the company's values and mission, emphasizing your excitement about contributing to their objectives while growing within a supportive organization.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

598 jobs
MATCH
VIEW MATCH
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 4, 2025

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