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Manager - Recovery & Resolution Planning - job 3 of 4

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

 

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.  

 

This position is part of the Recovery and Resolution Program team within the Global Treasury organization. The Manager will help support the coordination, development, and submission of the Recovery and Resolution Plans.  These planning functions are integrated with multiple lines of business, key control functions, and risk management to maintain and create strategies and capabilities that support recovery and resolution preparedness. This is a wonderful opportunity for someone to learn American Express from a comprehensive perspective while contributing to key regulatory requirements.

 

How will you make an impact in this role?

  • Provides complex analyses, writing/drafting, and project management related to the coordination, development, and submission of recovery and resolution plans.
  • Ensures achievement of project objectives on time and in alignment with regulatory requirements.
  • Evaluates results, identifies gaps, and draws conclusions to inform the strategic development of an appropriate plan response.
  • Help design the recovery and resolution strategies for plan submissions. 
  • Work with various collaborators to ensure tasks are completed in a timely manner. Monitor and report on progress, including identification of off-track items, implications to interdependencies, other workstreams and overall project timeline. 

Minimum Qualifications

  • 4+ years of Finance / Risk / Business Management Consulting experience, Corporate Strategy or Financial Business Transformation.
  • Prior background in Treasury (capital and liquidity management).
  • Experience working across a matrixed organization with multiple stakeholders to achieve a common result.
  • Results oriented, with a track record of getting results across multiple initiatives.
  • Excellent communication, collaboration, and writing skills. Self-motivated, pro-active individual with excellent attention to detail.
  • Strong analytical, risk assessment and investigative skills.
  • Demonstrated ability to see the big picture, make connections and anticipate consequences and outcomes of actions and decisions.
  • Bachelor's degree or the equivalent combination of education and experience is required.

 

Preferred Qualifications

  • Experience with governance including policies/procedures/controls, preparing materials for internal and external audiences, and coordinating updates for large regulatory submissions.
  • Master’s degree in accounting or finance.

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

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Average salary estimate

$117500 / YEARLY (est.)
min
max
$80000K
$155000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager - Recovery & Resolution Planning, American Express

At American Express, the Manager - Recovery & Resolution Planning position offers a unique opportunity to engage in the dynamic world of finance and regulatory compliance in New York, New York. This role is designed for someone who thrives on leading complex analyses, writing, and project management. You'll be instrumental in coordinating and developing the Recovery and Resolution Plans while working closely with various lines of business and key control functions. Imagine collaborating with stakeholders across a matrixed organization, all while you contribute to crafting strategies that support recovery and resolution preparedness. You’ll not only manage projects and timelines but also evaluate results, identify gaps, and inform strategic plan responses. In this role, you’ll help design recovery and resolution strategies, enabling you to directly influence both day-to-day operations and the company’s future direction. American Express is committed to fostering a culture where every colleague feels seen and heard, creating a supportive environment that aligns perfectly with our powerful backing promise. If you’re passionate about finance and eager to drive impact through collaboration and innovative thinking, this role is a perfect fit. Join Team Amex, where you’ll be valued for your contributions, and have the chance to learn while making meaningful progress in a respected global community.

Frequently Asked Questions (FAQs) for Manager - Recovery & Resolution Planning Role at American Express
What are the responsibilities of a Manager - Recovery & Resolution Planning at American Express?

As a Manager - Recovery & Resolution Planning at American Express, your primary responsibilities include coordinating the development and submission of Recovery and Resolution Plans. You'll provide complex analyses and project management, ensuring timely achievement of project objectives aligned with regulatory requirements. Your role will involve evaluating results, identifying gaps in recovery strategies, and collaborating with various stakeholders for timely completion of tasks across multiple business lines.

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What qualifications are required for the Manager - Recovery & Resolution Planning position at American Express?

The Manager - Recovery & Resolution Planning at American Express requires a minimum of 4+ years of experience in finance, risk, or business management consulting. A background in Treasury and a strong command of project management across a matrixed organization are crucial. Effective communication, analytical skills, and a Bachelor’s degree or equivalent experience are necessary. Preferred qualifications include governance experience and a Master’s degree in accounting or finance.

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How does the Manager - Recovery & Resolution Planning contribute to American Express's strategic goals?

In the Manager - Recovery & Resolution Planning role at American Express, you'll play a key part in shaping strategic decisions that affect the organization's future. By assessing risks and developing comprehensive recovery strategies, you will directly contribute to maintaining regulatory compliance and enhancing the company’s financial resilience. Your analytical insights will drive informed decision-making processes that align with the company's mission of delivering exceptional customer experiences.

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What work environment can you expect as a Manager - Recovery & Resolution Planning at American Express?

As a Manager - Recovery & Resolution Planning at American Express, you can expect a supportive and collaborative work environment that values diversity and fosters growth. The company promotes flexibility through its Amex Flex model, allowing for hybrid, onsite, or virtual working arrangements, depending on role requirements. You'll be part of a global community that works together towards shared success, embracing teamwork and innovation.

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What benefits does American Express offer to the Manager - Recovery & Resolution Planning?

American Express provides an extensive benefits package for the Manager - Recovery & Resolution Planning role, including competitive salaries, bonus incentives, and a generous retirement savings plan with a company match. Comprehensive health insurance, parental leave, and access to wellness resources are also included. The company prioritizes well-being through programs aimed at financial and mental health support, ensuring that staff thrives both personally and professionally.

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Common Interview Questions for Manager - Recovery & Resolution Planning
What experience do you have that makes you a fit for the Manager - Recovery & Resolution Planning role?

In answering this question, highlight your relevant experience in finance, risk assessment, and project management. Detail specific instances where you successfully developed and implemented recovery or resolution plans, showcasing your ability to collaborate with diverse teams and achieve project objectives.

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How do you approach managing multiple stakeholders in project management?

Discuss your strategies for effective communication and collaboration across different teams. Share experiences where you navigated stakeholder interests to align towards common goals, emphasizing your negotiation skills and ability to manage expectations.

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Can you provide an example of how you've identified and addressed gaps in a plan?

Offer a specific example that showcases your analytical skills. Describe the context, the methods you used to evaluate outcomes, and the steps you took to address identified gaps. This highlights your proactive approach to problem-solving.

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What strategies do you use to ensure project objectives align with regulatory requirements?

Explain your understanding of regulatory requirements relevant to recovery and resolution plans and share your approach to incorporating compliance into project workflows. Discuss how you maintain up-to-date knowledge of regulatory changes and implement necessary adjustments.

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How do you prioritize tasks in a complex project environment?

Share your method for setting priorities based on project goals, deadlines, and stakeholder requirements. Discuss tools or frameworks you use for task management, illustrating your ability to keep projects on track and aligned with objectives.

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What role does communication play in your project management style?

Emphasize the importance of clear, open communication in your management approach. Provide examples of how you’ve facilitated productive discussions among team members and stakeholders, ensuring everyone is informed and engaged with project developments.

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How do you envision the future of recovery and resolution planning?

Discuss trends in recovery and resolution planning, such as advancements in data analytics and technology, and how these could shape future strategies. Highlight your willingness to adapt and innovate in response to evolving industry demands.

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Describe your experience with data tools and technologies in your previous roles.

Highlight specific data tools you have experience using, discussing how you leveraged them for analysis and decision-making in your past projects. Illustrate your comfort with technology and how it can enhance the recovery planning process.

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How do you ensure adherence to deadlines in your projects?

Share techniques you use to monitor progress against timelines, such as setting milestones, regular check-ins with team members, and utilizing project management tools. Provide examples of successful projects where you effectively managed time.

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What motivates you to perform well in a team setting?

Discuss your passion for collaboration and your belief in collective success. Share personal motivations, such as contributing to a shared vision and the satisfaction of seeing projects succeed through teamwork.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

737 jobs
MATCH
VIEW MATCH
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 3, 2025

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