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Senior Analyst-Risk Management - job 2 of 5

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

About The Role

As part of the Lending & Payments banking team, you will join a team of skilled risk managers who are responsible for the thought leadership, creation, delivery, and management of Fraud risk and controls that support product enhancements.   In this role, you will focus primarily on managing initiatives that cuts across Lending & Payments products but not limited to Business Line of Credit, AP Auto & Global Pay portfolio. This role focuses on resolution of complex problems, conducts analyses, recommends changes to policies, and establishes procedures that affect immediate organization

Key responsibilities include:

  1. Risk Management Strategy: Design and execute risk management strategies for American Express Lending & Payments Products, monitor growth and trends in the portfolio and evaluate new data sources to enhance Credit & Fraud risk strategies
  2. Execution of risk-related policies, procedures and strategic initiatives: Critically evaluate our risk-related policies and procedures and drive execution of the next generation of improvements and strategic initiatives
  3. Driving profitable growth: Work with Capabilities, Product, Compliance and Servicing partners to ensure timely execution of risk controls.

Qualifications:

  • Understanding of Consumer & commercial credit & fraud analysis. Background/ experience in analytics preferred
  • Fluency with data manipulation tools like Python or SQL plus experience in data-driven decision making strongly preferred
  • Logical, consultative, and adaptive to changing conditions
  • Able to work in a very dynamic environment
  • Strategic thinking, ability to work independently and prioritize in real-time
  • Positive energy and excellent communication skills
  • MBA/MS or advanced degree preferred

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

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Average salary estimate

$80000 / YEARLY (est.)
min
max
$55000K
$105000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Analyst-Risk Management, American Express

As a Senior Analyst in Risk Management at American Express, you'll play a pivotal role in shaping our approach to fraud prevention across diverse Lending & Payments products. Picture yourself working alongside a talented team of risk managers committed to enhancing the customer's experience while ensuring the integrity of our processes. Here, in the heart of Phoenix, Arizona, you will utilize one of the world's most valuable data sets to analyze trends and implement strategies to mitigate risks like identity fraud. Your insights will not only protect our customers but also drive profitable growth as you collaborate with various departments to deliver innovative solutions. Whether you’re redesigning our risk management strategies or refining existing policies, your contributions will have a direct impact on our operations. With opportunities to learn from industry leaders and the backing of a supportive team, you’ll have the tools you need to carve a rewarding career. American Express values diversity and encourages a culture of inclusiveness, making sure every voice is heard. Join us, and together we'll lead the way in transforming how we serve our customers, all while enjoying a competitive salary, benefits, and professional growth opportunities that truly support your well-being and future.

Frequently Asked Questions (FAQs) for Senior Analyst-Risk Management Role at American Express
What are the key responsibilities of a Senior Analyst-Risk Management at American Express?

As a Senior Analyst in Risk Management at American Express, your key responsibilities will include designing and executing risk management strategies specifically for Lending & Payments products, monitoring growth trends in the portfolio, and evaluating new data sources to enhance credit and fraud risk strategies. You'll also be tasked with the critical evaluation and improvement of risk-related policies and procedures, ensuring the timely execution of risk controls while collaborating with various departments to drive profitable growth within the organization.

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What qualifications are needed for the Senior Analyst-Risk Management position at American Express?

To qualify for the Senior Analyst-Risk Management position at American Express, candidates should have a strong understanding of consumer and commercial credit and fraud analysis, along with experience in data-driven decision-making. Proficiency in data manipulation tools such as Python or SQL is strongly preferred. A logical and strategic thinking approach, excellent communication skills, and an ability to thrive in a dynamic environment are essential traits. An advanced degree like an MBA or MS is also preferred for this role.

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How does the Senior Analyst-Risk Management role impact American Express’s business?

The Senior Analyst-Risk Management role is critical to American Express's business as it directly influences the company’s risk management strategies, creating a safer and more reliable experience for customers. By identifying risks and implementing effective controls, you’ll help protect the integrity of our financial products. Your insights will drive strategic initiatives that not only enhance customer trust but also contribute to the overall profitability and growth of American Express.

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What types of projects might a Senior Analyst-Risk Management work on at American Express?

At American Express, a Senior Analyst-Risk Management might work on projects involving the resolution of complex risk scenarios or the enhancement of fraud prevention strategies. Projects could include analyses of consumer behavior to identify potential fraud patterns, the development of new policies to mitigate those risks, or collaborative initiatives with product teams to launch new services while maintaining strong risk controls. These projects allow you to leverage analytical skills and contribute meaningful insights to the broader organization.

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What career development opportunities does American Express offer for Senior Analyst-Risk Management?

American Express is committed to the career development of its employees, especially for positions like Senior Analyst-Risk Management. Opportunities include mentorship programs, training workshops, and access to industry leaders who share their expertise and insights. The company also encourages participation in cross-functional projects and offers resources for continual learning, allowing you to grow your skills in analytics and risk management uniquely tailored to your career aspirations.

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Common Interview Questions for Senior Analyst-Risk Management
What experience do you have with data analysis in risk management?

In answering this question, highlight specific experiences where you've utilized data analysis tools like SQL or Python to make decisions in risk management. Focus on a project where your analysis led to identifying trends or mitigating risks, showcasing your analytical expertise and its impact on business outcomes.

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How do you prioritize multiple projects with competing deadlines?

When discussing prioritization, you should mention your approach to assessing the urgency and importance of tasks, potentially using tools like a priority matrix. Share a specific example from your past experience where effective prioritization improved project outcomes, reflecting your ability to manage time in a dynamic environment.

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Can you describe a time you identified a significant risk and how you addressed it?

Share a concrete example of a risk you identified, detailing the context and the analytical methods you used to assess its potential impact. Explain the measures you took to mitigate the risk and how your actions benefited the organization, demonstrating your proactive problem-solving skills.

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What strategies do you employ to stay informed about industry trends in risk management?

Talk about various strategies such as following industry news, participating in webinars, attending conferences, and networking with professionals in risk management. Detail a specific instance where staying informed helped you to implement an effective strategy or policy at your workplace.

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What role does teamwork play in achieving risk management objectives?

Emphasize the importance of collaboration in risk management initiatives. Provide examples of how teamwork has led to successful risk assessments or implementations, showcasing your ability to work across departments and leverage diverse expertise to achieve common goals.

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How comfortable are you with speaking to stakeholders about risk findings?

In your response, express your confidence in communicating complex risk topics to stakeholders from different backgrounds. Give an example of a situation where you successfully presented your findings and how this facilitated informed decision-making, reflecting your strong communication skills.

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Describe a successful project you led in risk management.

When answering this, focus on a specific project, detailing your role, the objectives, the actions you took, and the results. Highlight your leadership skills and how your contributions led to measurable improvements, demonstrating both your management abilities and outcomes.

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What analytical tools are you proficient in, and how have you used them?

Discuss the analytical tools you are familiar with, such as SQL, Python, or any risk management software. Provide a specific example of how you’ve applied these tools in a project or task, showcasing the results you achieved through effective data analysis.

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How do you evaluate the effectiveness of risk management policies?

Your response should detail your process for assessing risk management policies, including metrics or benchmarks you might use. Share an example of when you evaluated and improved a policy based on data insights, reflecting your critical thinking and analytical mindset.

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What motivates you in a risk management career at American Express?

Here, emphasize your passion for risk management and how it aligns with American Express's mission to protect customers. Discuss your desire to innovate within the risk space, improve customer experience, and contribute to a team that values collaboration and integrity.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 3, 2025

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