Strategic Account Manager

Who is Anatomage?

Founded in 2004, Anatomage is a world-leading health care technology company. Anatomage offers 3D software for anatomy and physiology education including a life-sized virtual dissection platform. We are seeking motivated and exceptional candidates who would like to be a part of our successful medical education and imaging company.

Who you are

Ideally, you'll have a proven track record in selling and managing cloud-based software solutions, particularly within healthcare, life sciences, or medical technology. You are skillful and passionate about developing and managing high-value, complex client relationships by deeply understanding their needs, proactively identifying opportunities to expand business within the account, and collaborating cross-functionally to deliver strategic solutions that align with the client's long-term goals. You enjoy collaboration with sales, product, content, and customer success teams to help clients realize the value of our platform. You are detail oriented, a creative problem solver, and have a personal connection to our mission of helping people better understand their health.

**This position will be on-site at our Headquarters location in Santa Clara, CA. You will be an employee of Anatomage, but will be working within the BioDigital division, a company recently acquired by Anatomage.**

BioDigital is searching for a Strategic Account Manager to manage and expand enterprise accounts, working closely with cross-functional teams to ensure clients fully utilize their cloud-based, interactive 3D human body visualization platform and realize its value in enhancing health education and understanding. This role requires a strong background in SaaS and/or healthcare sales, excellent communication and collaboration skills, and a passion for making healthcare accessible to everyone.

Who we are

BioDigital has built the first cloud-based solution for visualizing the human body in interactive 3D. Like Google Earth for the human body, our cutting-edge technology empowers patients, educators, and professionals worldwide with an engaging, visual way to learn about health and medicine. Our team is on a mission to make health and the human body understandable to all, and we’re seeking a talented, customer-centric Strategic Account Manager to help execute on our ambitious goals.

What you’ll do

• Own and manage a book of our largest enterprise accounts with renewal, revenue growth and retention targets.
• Identify and qualify new expansion opportunities within existing accounts, proactively presenting value propositions and driving incremental revenue growth ensuring a healthy pipeline for consistent revenue growth.
• Manage account renewals and proactively identify opportunities to introduce additional products and services that align with customer objectives, driving increased value.
• Develop and execute strategic account plans, identifying potential growth areas, key decision-makers, and strategic initiatives, focusing on upsell and product adoption (perhaps add something like: maximize revenue and customer value).
• Proactively identify and understand evolving customer needs, challenges, and pain points, while building strong, trusted relationships with key stakeholders. Use this insight to develop tailored solutions that address their specific objectives and help achieve their business goals.
• Own the overall success of the account by leading cross-functional collaboration, bringing in specialists (e.g., Account Executive, Integration Engineer, Product Manager, Science Lead, and Training/Onboarding team) as needed. Work closely with internal teams to ensure seamless execution and timely delivery of solutions.
• Monitor customer satisfaction and track key account metrics, address concerns promptly, and ensure successful implementation and ongoing usage of solutions to maintain strong client relationships.
• Provide accurate forecasting and account updates in CRM, maintaining detailed records of client interactions, sales stages, and follow-up activities. Provide insights to inform strategic decision-making.
• Build value-based relationships with key executive level decision makers by leveraging existing client relationships and building new ones.
• Represent BioDigital at industry events or trade shows.

What you’ll bring to the role

• 3-5 years experience in a strategic enterprise account manager or enterprise sales role.
• Proven track record of achieving revenue targets and managing complex, high-value accounts within a B2B environment.
• Strategic thinker with demonstrated ability to create account management plans and build trusted relationships throughout strategic accounts.
• Strong analytical skills and data-driven decision-making capabilities.
• Proven ability to collaborate effectively with cross-functional teams and senior leadership to achieve shared goals. Strong consultative selling skills with the ability to understand customer needs and tailor solutions accordingly.
• Inquisitive by nature and interested in uncovering issues to identify business opportunities.
• Detail oriented and committed to high quality deliverables.
• Excellent communication, negotiation, and relationship building skills at the executive level.
• Creative problem-solving attitude.
• Demonstrated ability to lead teams to achieve goals without positional authority.
• Experience working with B2B SaaS products and/or medical device or life sciences companies preferred.

The hiring range for this position is $81,000 - $110,000 base per year with the opportunity for variable compensation based on successful renewals and upsells. The actual offer may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors.

What We Offer

• Health, Dental, and Vision care for you and your family
• 401K savings plan with employer matching
• PTO leave and paid holidays
• Casual work culture
• Commuter benefits
• Meal and Travel Reimbursements

Anatomage is an Equal Employment Opportunity employer. We do not offer H1B Sponsorship at this time. Local candidates preferred.

About Anatomage

Anatomage has been financially robust and growing for 18 consecutive years. Doctors world-wide have enthusiastically responded to the company’s products, making us a market leader and setting the industry standard. Currently, thousands of clinics and hospitals use Anatomage's software for patient diagnosis and treatment planning. Leading radiology equipment companies use Anatomage’s software as a key component in their systems.

Anatomage offers the world’s first and only life-sized virtual dissection table. Students can learn anatomy and physiology using highly interactive and accurate real human-based digital data. Institutions can offer high quality education without worrying about chemicals, facility costs, and regulatory issues. Hundreds of schools have adopted the Anatomage Table as the main teaching tool for students.

At Anatomage, there is an opportunity to work alongside the best in the field. With a diverse group of people from various technical, clinical, and artistic backgrounds, Anatomage provides a culture where distinguished individuals can work and collaborate in an organic manner. Our team members all bring unique strengths and talents to their group and embrace each other's diverse perspectives. Anatomage offers a distinct work experience with an exceptional opportunity to develop careers. Our philosophy is to foster a dynamic work environment, and we are proud to let our employees' knowledge and responsibilities grow with the company.

Fraud Recruitment Disclaimer

It has come to our notice that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondences, claiming they are representatives, subsidiaries or under contract with Anatomage, Inc., and, thus, pretending to represent Anatomage. The main purpose of these correspondences and announcements is to obtain privileged information from individuals, or to induce people to pay a fee for services related to recruitment or training or a new role.

Anatomage does not:

1. Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.;
2. Request payment of any kind from prospective candidates for employment or any sort of fees;
3. Authorize anyone to either collect money or arrive at any monetary arrangement in return for a job at Anatomage; and
4. Request or require personal documents like bank account details, tax forms or credit card information as part of the recruitment process.

Legitimate emails from @anatomage.com domains are from the organization, anything outside of the stated domain is likely a scam and fraudulent email. If you have received an offer from any domain other than @anatomage.com, it is likely a scam and not a legitimate offer. Please do not provide any personal information to the imposters posing as recruiters or the HR manager of Anatomage, Inc. We recommend blocking and reporting their accounts for unauthorized and fraudulent behaviors.