ED Tech-Highlands

As an ED Tech at Highlands, your primary responsibilities include performing phlebotomy, obtaining vital signs, assisting with EKG tests, and transporting patients in the emergency department. You will also support the healthcare team with clerical duties and ensure the cleanliness of equipment and work areas.

To qualify for the ED Tech position at Highlands, you'll need a high school diploma or GED, along with phlebotomy training or at least one year of experience as a phlebotomist. Previous experience in healthcare settings like hospitals or nursing homes is preferred.

Effective communication, the ability to work collaboratively in a team environment, basic medical terminology knowledge, and basic computer skills are essential for an ED Tech at Highlands. You should also be able to interact efficiently with a diverse range of individuals.

While prior experience as a phlebotomist is required, having a background as a nursing assistant, CNA, or EMT will be considered a plus when applying for the ED Tech position at Highlands.

Once hired as an ED Tech at Highlands, you'll undergo safety training and learn about your responsibilities related to patient care, safety protocols, and compliance with regulations. You’ll work closely with licensed personnel to develop your skills in a supportive environment.

When answering this question, be detailed about the types of phlebotomy procedures you've performed. Highlight any relevant training or certifications you have, and share specific examples of successfully drawing blood, dealing with complications, or delivering patient care.

Describe a past experience where you managed stress effectively. Discuss your strategies for staying calm, prioritizing tasks, and collaborating with your team to ensure patient care remains the top priority.

Emphasize the importance of teamwork by sharing examples of how you've collaborated with other healthcare professionals in past roles. Describe how effective communication and shared responsibilities contribute to better patient outcomes.

Discuss your approach to patient transportation, focusing on your techniques for communication, providing reassurance, and following safety protocols to ensure both comfort and safety during the transfer.

Share your personal motivations for pursuing a career in healthcare, such as a passion for helping others or the desire to make a difference in communities. Bring in specific examples or experiences that have solidified this motivation.

Explain your task management strategies. You can discuss the importance of assessing immediate patient needs and how to identify which tasks require urgent attention while still supporting your team effectively.

Talk about your experience with preparing patients for EKG tests, performing the tests accurately, and interpreting basic results if applicable. Provide specific examples of how you've utilized this skill in past roles.

Provide examples of past instances when you've managed challenging interactions with patients or their families. Emphasize empathy, communication tactics, and how you worked to resolve the situation positively.

Highlight your practices for ensuring cleanliness, including routine cleaning of equipment and your commitment to maintaining an organized workspace. Discuss how these practices impact overall patient care quality.

Show your enthusiasm for the position by discussing what specifically attracts you to Highlands, such as their commitment to patient care, the team culture, or opportunities for professional growth in the emergency department.