Director of Food & Beverage - job 1 of 2

The Director of Food & Beverage at Primland is responsible for overseeing all restaurant operations, ensuring that guests receive top-notch service and an exceptional dining experience. This includes developing strategic initiatives for our outlets, leading a passionate team, enhancing menu offerings with the culinary team, and fostering positive relationships with vendors.

Primland looks for candidates with proven experience in a senior restaurant management role, particularly in multi-outlet environments. Strong leadership skills, an understanding of hospitality best practices, and an analytical mindset are essential. Applicants should have a passion for excellence in culinary offerings.

In the role of Director of Food & Beverage at Primland, you will inspire and support a diverse team of restaurant managers and team members. This includes providing training, guidance, and fostering a positive work environment to ensure outstanding service and guest satisfaction.

The work culture at Primland is collaborative and supportive, emphasizing teamwork and creativity. As the Director of Food & Beverage, you'll be part of a dynamic environment where your ideas are valued, and your leadership fosters a positive atmosphere for both team members and guests.

As the Director of Food & Beverage at Primland, you can expect significant opportunities for career growth within the hospitality industry. Primland, part of the Auberge Resorts Collection, values talent and provides avenues for advancement, encouraging team members to explore various facets of resort management and operations.

To improve guest satisfaction, I would focus on understanding guest preferences through feedback and surveys, implement staff training programs to enhance service quality, and ensure our menu offerings are both creative and aligned with guest tastes.

I believe in leading by example and fostering open communication with my team. I would implement regular check-ins, provide opportunities for development, and create an inclusive environment where everyone's ideas are valued, driving motivation and teamwork.

In my previous roles, I collaborated closely with culinary teams to create exciting menus that cater to diverse tastes while maintaining quality and profitability. I focus on seasonal offerings and sourcing local ingredients to enhance the dining experience.

Controlling food costs starts with careful vendor selection, inventory management, and waste reduction strategies. I would analyze sales data to adjust menu items, focusing on high-margin dishes while minimizing losses through effective ordering practices.

I regularly read industry publications, attend culinary seminars, and network with other professionals. This keeps me informed about emerging trends and allows me to incorporate innovative ideas into our menu and service strategies.

In a previous position, we faced a sudden staff shortage during a peak season. I stepped in to assist and restructured shift schedules to ensure all areas were covered, while also maintaining morale among the team by communicating transparently about the situation.

Building strong vendor relationships requires regular communication, transparency about our needs, and establishing a partnership approach. I prioritize working with local suppliers to ensure the freshest ingredients while fostering loyalty and reliability.

I emphasize attentive service, ambiance, and unique menu offerings to create memorable dining experiences. Additionally, I encourage staff to connect with guests, creating a welcoming atmosphere that encourages repeat visits.

I treat guest complaints as valuable feedback. Responding promptly and empathetically is essential. I focus on resolving the issue while turning the experience into a positive interaction for the guest, ensuring they feel valued and heard.

Collaboration with stakeholders involves active listening and understanding their perspectives. I would hold regular meetings, share innovative ideas, and be open to suggestions, which fosters a cohesive approach towards achieving our goals.