Engineer / Maintenance Technician

The Engineer / Maintenance Technician at Primland is responsible for a variety of technical operations including troubleshooting and repairing electrically run motors, HVAC systems, and plumbing projects. You will also handle minor carpentry and automotive repairs, ensuring all guest requests are responded to promptly and safely. Your role includes maintaining knowledge of the resort’s fire system and participating in sustainability initiatives.

To qualify for the Engineer / Maintenance Technician position at Primland, candidates should possess a high school diploma or equivalent and have experience as a technician or engineer within a hotel or property management setting. Additionally, candidates need to have familiarity with power tools and the ability to follow technical instructions.

Safety is a top priority for the Engineer / Maintenance Technician at Primland. You will be required to follow established safety procedures when using power tools and managing repairs. Furthermore, you'll respond to emergency situations promptly, ensuring the safety of both guests and fellow staff members.

The work environment for the Engineer / Maintenance Technician at Primland is dynamic and engaging. Located in a picturesque mountain retreat, you will work on a wide variety of tasks in a supportive team oriented towards luxury hospitality. You’ll have the chance to participate in exciting sustainability initiatives, contributing to the overall guest experience in a beautiful setting.

Yes, there are ample opportunities for career growth for the Engineer / Maintenance Technician at Primland. As part of the Auberge Resorts Collection, you will be in a position that allows for professional development and the possibility of advancing within a portfolio of extraordinary hotels and resorts both regionally and internationally.

When answering this question, highlight specific experiences where you successfully diagnosed or repaired HVAC systems. Be sure to discuss your knowledge of different HVAC components and any relevant certifications that may enhance your credibility.

It's essential to emphasize your approach to safety by discussing any training you've had and the protocols you follow. Mention how you maintain tools, wear appropriate safety gear, and follow safety procedures to minimize risks during repairs.

Provide a specific example of an electrical trouble you faced, detailing how you assessed the situation, the steps you took to troubleshoot, and the final outcome. This will demonstrate your problem-solving skills effectively.

Discuss your approach to prioritizing tasks based on urgency and potential impact on guests' experiences. Highlight your communication skills to assure guests while managing multiple requests efficiently.

Explain your organizational skills and the methods you employ to keep detailed maintenance logs. Mention any particular software or systems you are familiar with that help you track and document repairs.

Describe your approach to communication and customer service. Outline how you would inform the guests about the delay, provide updates on the repair, and ensure their comfort while awaiting the resolution.

Share any relevant experience with preventative maintenance programs you've developed or contributed to. Discuss strategies you employed that reduced the need for reactive repairs and improved operational efficiency.

Narrate a specific instance where teamwork was essential in completing a maintenance task. Focus on how you communicated, delegated tasks, and the successful outcome of the collaboration.

Discuss your passion for technical work and how it aligns with enhancing guest experiences. Sharing your love for problem-solving within the hospitality context can showcase your commitment to the role.

Outline the methods you use for continuous learning, whether through online courses, workshops, or trade publications. This shows your commitment to professional growth and your understanding of industry advancements.