Security /Welcome Team-Full Time

As a Security Officer at Primland, your main responsibilities include welcoming guests and team members, patrolling the property, ensuring guest room security, responding to incidents, and communicating with emergency services as needed. You'll be the first line of defense in maintaining a safe environment, investigating suspicious activities, and providing first aid.

To qualify for the Security Officer position at Primland, you should have at least one year of experience as a Security Officer or in a similar role. A valid driver’s license is essential, while previous experience in a luxury environment is considered a plus. Your ability to manage security issues professionally and responsibly will set you apart.

The work environment for a Security Officer at Primland is both dynamic and serene, set against the background of the beautiful Blue Ridge Mountains. You’ll be interacting with guests and team members, ensuring their safety while enjoying the tranquil beauty of an all-season resort, making every shift feel rewarding and engaging.

Primland prioritizes guest safety and security by implementing comprehensive guidelines and training for Security Officers. Our team members are equipped with the necessary tools and knowledge to effectively handle emergency situations, ensure compliance with state regulations, and maintain a secure environment while providing exceptional service.

Yes, there are opportunities for advancement as a Security Officer at Primland. We value professional growth and encourage team members to develop their skills and pursue higher positions within our security team or other departments. With dedication and a passion for our mission, your career can flourish with us.

In response to this question, highlight your previous roles and the skills you've developed, focusing on your experience in maintaining safety, conducting patrols, and handling emergency situations. Mention specific instances where you've successfully managed crises.

When addressing an intoxicated guest, explain your approach of staying calm and professional. Detail how you would comply with Primland's guidelines, ensuring the safety of the guest and others while seeking assistance from your team or local authorities if necessary.

You can emphasize the importance of assessing the most critical areas that require attention when starting your shift. Explain how you would create a systematic approach to ensure all areas are secured while being ready to respond to unexpected situations.

In response, convey your commitment to safety by explaining how you would observe the situation carefully, document your findings, and report it to the appropriate authorities or team members while ensuring minimal disruption to guests.

Share a specific experience where you effectively administered first aid, emphasizing your ability to stay composed under pressure. Highlight the importance of clear communication with emergency services and your proactive approach in these situations.

Express your admiration for Primland's commitment to luxury and guest experience, along with your enthusiasm for working in a stunning environment. Mention how your values align with the company’s mission and your eagerness to contribute to their welcoming atmosphere.

Describe your conflict-resolution skills, emphasizing your ability to listen to both parties, assess the situation objectively, and guide them toward a peaceful resolution while maintaining a calm demeanor.

You can elaborate on your attention to detail, mentioning that you would regularly check and secure guest room doors, assist guests with access, and monitor the environment to prevent unauthorized access.

Discuss your training and preparedness for emergencies, outlining the steps you would take to assess the situation, ensure the safety of guests and team members, and communicate effectively with emergency personnel.

Talk about your passion for ensuring safety and well-being, and how this drives your motivation. Emphasize your enjoyment in providing guests with peace of mind, which ultimately enhances their experience at Primland.