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Business Development Manager

About Avalere Health


Guided by a single mission to make EVERY PATIENT POSSIBLE, our Advisory, Medical, and Marketing capabilities move as one, ensuring every patient is identified, supported, treated, and cared for. Equally.


Avalere Health is a global strategic partner, perfectly formed to solve the biggest challenges in health—at pace and at scale. We are united across the product lifecycle, uniquely positioned to understand every angle of life, health, and the human condition. Partnering with our clients, we are building a world where healthcare is not a barrier. And no patient is left behind.


We are powered by our unique and proprietary model, SenseMaking. Combining strategic tools and human ingenuity,  SenseMaking allows us to  transform limitations into pathways, obstacles into possibilities, and intricacy into action. Our talented, diverse, and passionate team—known as SenseMakers—strive each day to make EVERY PATIENT POSSIBLE.


We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application.


About ther role

Avalere, part of Avalere Health, is a leading healthcare strategic advisory firm focused on the intersection of business strategy, public policy, and patient access. Based in Washington, DC, Avalere works with a diverse range of clients spanning pharmaceuticals, biotech, health plans, government, providers, advocacy and patient groups, and other organizations who seek to improve the healthcare system. Avalere’s experts span 150+ staff drawn from Fortune 500 healthcare companies, the federal government (e.g., CMS, OMB, CBO, Congress), top consultancies, and nonprofits. The firm offers deep substance and perspective on the full range of healthcare business issues.

Avalere is seeking a Business Development Manager (BDM) to join our Client Solutions practice, the sales function with primary responsibility from driving that drives sales, business development, and revenue generation across the growth accounts for the Advisory team. The BDM will be the primary point of contact for new opportunities across for new and growing life sciences clients with responsibility for prospecting, engaging, and closing sales to this segment. The BDM is a partner to Subject Matter Expert (SME) colleagues in opportunity pursuits and is the chief person responsible for driving the commercial aspect of client interactions, including representing Avalere’s services, understanding client needs, translating client needs to a compelling proposal, and navigating client procurement and urgency to a closed sale.   


What you'll do
  • Manage and grow a portfolio of key accounts within Life Sciences sector, ensuring high levels of client satisfaction and retention.
  • Build and maintain productive, long-lasting client relationships. Serve as the primary point of contact for clients, addressing their needs and ensuring clients receive exceptional service.
  • Understand client needs and industry challenges. Create and deliver tailored consulting solutions that add value and meet client objectives.
  • Stay current with industry trends, market developments, and competitor activities. Use this knowledge to inform sales strategies and provide insights to clients.
  • Work closely with cross-functional teams, including marketing, sales enablement, proposal development, and subject matter experts/project delivery teams, to ensure client needs are met and solutions are delivered effectively.
  • Monitor and report on account performance, sales metrics, and client feedback. Use data to drive decision-making and improve account strategies.
  • Maintain Salesforce opportunities for assigned remit in an accurate, timely way
  • Support development of targeted business plan that includes elements of strategy and tactical execution
  • Contribute to sales pipeline generation sufficient to achieve sales targets
  • Deploy commercial skills and client knowledge to successfully close opportunities in the most efficient manner
  • Organize pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies
  • Coordinate various opportunity teams to identify and execute on business development initiatives
  • Collaborate with Avalere's Subject Matter Experts to identify and understand new opportunities
  • Proactively anticipate customer needs based on market activity and intelligence
  • Measure against quarterly and annual goals/metrics to assess progress
  • Coordinate the generation of new leads and supports execution of business development goals
  • Utilize systems like Salesforce, ZoomInfo, Outreach.io, LinkedIn accounts and educate team members on best practices
  • Represent Avalere to the market and build relationships with clients at industry events, like professional conferences
  • Synthesize subject matter expertise from across the firm into compelling client engagement that resulting in pipeline generation



Key Performance Indicators
  • 1.     Closed Won Sales:
a.     Percentage attainment of assigned sales target.
  • 2.     Pipeline Generation:
a.     Total dollar value of generated pipeline
b.     Win rate for opportunities generated
  • 3.     Account Penetration:
a.     # of different buying centers engaged


About you


Qualifications
  • Bachelor's degree (and/or equivalent years of experience)
  • Working knowledge of healthcare issues and the life sciences industry
  • 5+ years’ experience in a high-performance sales organization 
  • Proven success achieving individual sales targets over multiple years
  • Strong understanding of the sales environment, including sales content, tools and training
  • Experience with customer relationship management (CRM) platforms (e.g., Salesforce), content management, and learning management systems
  • Demonstrated ability to build internal relationships with sales and marketing
  • Excellent written and verbal communication skills



Additional Skills & Competencies
  • Experience in preparing and proofing documents for senior-level audience
  • Demonstrated ability to be flexible in a fast-paced environment
  • Strong ability to multi-task and can prioritize work streams effectively under deadline, with timely execution and resolution of action items
  • Highly organized with strong project management skills
  • Exceptional communication skills
  • Ethical, confident, and creative, with a persistent "can do" attitude
  • Commitment to working in a team environment with an emphasis on collaboration and maintaining positive relationship with colleagues and clients to achieve solutions-oriented goals
  • Proactive mindset and approach, ability to think several steps ahead of known client and teammate needs, and suggest improvements to existing processes
  • Open to feedback and learning; willing to coach and teach others
  • Familiar with developing and maintaining sales plans, managing multiple initiatives/work streams simultaneously preferred
  • Advanced Microsoft Office skills such as PowerPoint, Excel, and Word


What we can offer


Avalere Health aims to empower every employee to develop and thrive. We empower our team with the tools, skills, and support needed to think differently and to solve healthcare’s most complex challenges.


At the center of our people-led culture is our Career Experience team, whose mission is to provide every employee with a purpose-driven career. We also pride ourselves on our personalized learning approach to ensure you receive the training you need to help you grow within the company and take advantage of our global scale and scope.


We are committed to embedding diversity and inclusion in every aspect of our organization. We encourage diversity of thought, inclusive behavior, and break down barriers to ensure every individual feels valued and encouraged to contribute their unique abilities and potential. As part of our commitment to building a healthier world, every employee is also encouraged to participate in our community engagement efforts, which support a wide range of healthcare programs and wellbeing causes worldwide.


We have city hubs across North America, Europe, and Asia, geared toward collaborating, training, socializing, and coming together as a global organization while maintaining and fully supporting flexible working practices. Our compensation and benefits package is benchmarked across the industry. We offer a generous company pension/retirement plan, private medical insurance, comprehensive employee wellbeing initiatives, compelling time-off policy, plus many other excellent employee benefits. 


We encourage all applicants to read our candidate privacy notice before applying to Avalere Health.

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CEO of Avalere Health
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Jon Koch
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What You Should Know About Business Development Manager, Avalere Health

Are you passionate about making healthcare accessible for everyone? Avalere Health, a leading healthcare strategic advisory firm, is on the lookout for a motivated Business Development Manager to join our dynamic Client Solutions team. As a BDM, you will play a crucial role in driving sales and building impressive relationships within the life sciences sector. You’ll be the primary point of contact for potential clients, ensuring that their needs are met with tailored consulting solutions. Your expertise will help transform client challenges into opportunities, and your ability to understand the fast-paced healthcare landscape will be invaluable. You’ll collaborate with Subject Matter Experts to create compelling proposals and navigate the intricacies of client procurement processes. With responsibilities ranging from prospecting new clients to managing existing relationships, you will utilize systems like Salesforce to track your progress and performance. We value diversity and inclusion at Avalere Health, and our team—known as SenseMakers—thrives on collaboration, ensuring that no patient is left behind. If you’re ready to make a significant impact in the healthcare industry while enjoying the flexibility of remote work, we want you on our team. Let's work together to create a barrier-free healthcare system and make every patient possible!

Frequently Asked Questions (FAQs) for Business Development Manager Role at Avalere Health
What are the key responsibilities of a Business Development Manager at Avalere Health?

The Business Development Manager at Avalere Health plays a vital role in driving sales and business development across growth accounts specifically in the life sciences sector. Key responsibilities include managing client relationships, understanding their needs, creating tailored consulting solutions, and monitoring account performance. The BDM also collaborates closely with cross-functional teams to ensure the delivery of effective solutions and regularly updates Salesforce opportunities to maintain accurate tracking.

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What qualifications do you need to be a Business Development Manager at Avalere Health?

To qualify as a Business Development Manager at Avalere Health, candidates should possess a bachelor's degree and have at least 5 years of experience in a high-performance sales environment. A working knowledge of healthcare issues and the life sciences industry is essential. Proven success in achieving sales targets, strong communication skills, and proficiency with CRM platforms like Salesforce also significantly enhance a candidate's profile.

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How does Avalere Health support professional development for Business Development Managers?

Avalere Health is committed to empowering its employees, including Business Development Managers, to develop a purpose-driven career. The organization offers tailored training and personalized learning paths to ensure team members have the tools and support they need to excel in their roles. Additionally, employees are encouraged to engage in community initiatives, providing a holistic approach to professional growth.

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What skills are important for a Business Development Manager at Avalere Health?

Essential skills for a Business Development Manager at Avalere Health include exceptional communication, project management, and relationship-building abilities. Candidates should be ethical and confident, possess a proactive mindset, and have a strong understanding of sales processes. Organizational skills, the ability to navigate complex client needs, and familiarity with sales tools like Salesforce are also valuable.

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What is the culture like at Avalere Health for a Business Development Manager?

The culture at Avalere Health is people-led, emphasizing collaboration, diversity, and inclusion. As a Business Development Manager, you'll be part of a passionate team dedicated to making healthcare accessible for everyone. The organization fosters a supportive environment where employees are encouraged to share their ideas and contribute to solutions-oriented goals, making it an exciting place to grow your career in the healthcare sector.

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Common Interview Questions for Business Development Manager
Can you describe your experience in sales within the healthcare or life sciences sector?

In answering this question, reference specific examples where your sales strategies led to successful client relationships or revenue growth. Highlighting your understanding of the healthcare landscape and how it informs your approach will demonstrate your qualifications for the Business Development Manager position.

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How do you approach building relationships with new clients?

Discuss your strategies for establishing trust and credibility, such as researching the client’s needs before your first meeting, actively listening during discussions, and providing tailored solutions that speak to their challenges. Mention any successful outcomes from previous experiences as evidence of your effective relationship-building skills.

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What methods do you use to identify new business opportunities?

You could mention utilizing market research, networking at industry events, and leveraging CRM tools like Salesforce to track leads. Share how you analyze market trends and client feedback to spot new opportunities, which will showcase your strategic thinking in the role of a Business Development Manager.

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How do you stay updated with industry trends in healthcare?

Mention your regular practice of following healthcare news through reputable sources, participating in relevant webinars, and engaging with professional associations. Demonstrating a proactive approach to learning about industry changes will reflect well on your commitment to the Business Development Manager role.

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Can you provide an example of a successful proposal you developed?

When answering, describe a specific project where your proposal led to a successful client engagement. Detail the process you undertook in understanding client needs, collaborating with team members, and how your proposal’s outcome positively impacted the client and the company.

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How do you handle objections from potential clients?

Explain your approach to listen actively to the client's concerns, empathize with their perspective, and provide data or case studies that address their objections. This response demonstrates your negotiation skills and ability to maintain trust even during challenging conversations.

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What strategies do you use to ensure client satisfaction and retention?

Discuss methods like regular check-ins, soliciting client feedback, and customizing services to meet client needs efficiently. Providing examples of successful client retention efforts can showcase your dedication to client satisfaction, crucial for a Business Development Manager.

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What experience do you have using CRM software?

Detail your experience with CRM platforms, specifically Salesforce, and mention how you have used it to manage leads, track sales metrics, and improve customer relationships. Your familiarity with such tools supports your readiness for the demands of the Business Development Manager role.

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How do you prioritize multiple tasks in a fast-paced environment?

Employ examples of prioritizing tasks based on urgency and impact. Outlining your organizational methods, perhaps using digital tools or lists, can showcase your capability to handle the dynamic landscape expected in the Business Development Manager position.

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What do you see as the biggest challenge facing the life sciences sector today?

When tackling this question, discuss current challenges, such as the pace of regulatory changes, market competition, or access to new technologies. This shows your industry knowledge and positions you as a forward-thinking candidate well-suited for a role in business development.

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We imagine new possibilities for a healthier world. The future of health is fast paced and complex, demanding a different approach. We engage our collective force alongside our partners to address this challenge. Our knowledge and expertise across...

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Full-time, remote
DATE POSTED
April 3, 2025

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