Registered Nurse (RN) Patient Care Coordinator | Avera @ Home Referral Center

As a Registered Nurse (RN) Patient Care Coordinator at Avera @ Home Referral Center, your primary responsibilities will include coordinating clinical services for patients transitioning from hospital to home care, providing clinical assessments, and assisting referral sources in identifying suitable home healthcare services. You'll also document care plans, facilitate communication among various healthcare teams, and ensure adherence to federal and state regulations.

To become a Registered Nurse (RN) Patient Care Coordinator at Avera, you need to hold an active RN license in the state where you will practice. While 1-3 years of experience in home health or hospice is preferred, what’s most important is a commitment to Avera's mission and values, along with strong communication and organizational skills.

The work schedule for a Registered Nurse (RN) Patient Care Coordinator at Avera @ Home is regular day shifts from 8 AM to 4:30 PM, along with working every fifth weekend. This schedule allows for a good work-life balance, making it easier to manage your personal and professional commitments.

As a Registered Nurse (RN) Patient Care Coordinator at Avera, you can expect a variety of benefits aimed at promoting a healthy work-life balance. These include paid time off available from your first day, options for free health insurance for full-time employees, a retirement matching contribution, and opportunities for career development through hands-on training and mentorship.

Avera supports the professional development of Registered Nurse (RN) Patient Care Coordinators through a structured mentorship program, ongoing training opportunities, and access to resources that facilitate continuous learning and growth in the field of patient care coordination.

When answering this question, share your passion for nursing and how it aligns with your desire to coordinate patient care effectively. Highlight any specific experiences that solidified your commitment to improving patient outcomes.

In your response, outline specific roles, responsibilities, and skills acquired during your past experiences related to home health or hospice. Focus on patient outcomes and how you facilitated care transitions.

Discuss your strategies for promoting open and clear communication, emphasizing transparency, regular updates, and the use of documented care plans to ensure everyone is on the same page.

Outline your approach to clinical assessments, including initial evaluations, patient interviews, and collaboration with multidisciplinary teams to ensure comprehensive care plans are developed.

Provide examples of your adaptability and quick thinking in assessment and intervention. Explain how you prioritize patient safety and use resources to implement necessary changes in care swiftly.

Discuss your knowledge of relevant federal and state regulations, such as those set by CMS and The Joint Commission. Highlight your commitment to compliance and how you ensure that care delivery aligns with these standards.

Detail your understanding of the criteria required for patients to qualify for home care services. Discuss how you evaluate patients to assess their eligibility before admission.

Mention your organizational skills in maintaining accurate documentation, using electronic health records, and ensuring that every patient's care plan aligns with established standards and is updated according to ongoing assessments.

Discuss qualities such as empathy, effective communication, strong organizational skills, and a commitment to patient-centered care. Provide examples of how you embody these qualities in your work.

Highlight your knowledge of HIPAA regulations and your commitment to safeguarding patient privacy through careful handling of medical information and secure communication methods.