Sales Development Representative

As a Sales Development Representative at AvidXchange, your primary responsibilities include engaging directly with financial decision-makers to generate interest in our accounts payable solutions, making outbound calls to our target database, and scheduling meetings for our Sales Team. You will actively work towards meeting daily quotas for calls and opportunities created, all while supporting multiple sales channels with tailored messaging.

To be a successful Sales Development Representative at AvidXchange, candidates should possess excellent communication skills via phone and email, demonstrate an ability to meet daily call quotas, and have experience interacting with company gatekeepers. A strong entrepreneurial mindset and a customer-centric approach are also essential for success in this role.

AvidXchange boasts a vibrant company culture that emphasizes diversity, inclusion, and belonging. As a Sales Development Representative, you'll be part of a team that values connection, growth, and customer obsession. The company encourages a friendly environment where teammates can bring their whole selves to work and feel supported in their personal and professional development.

AvidXchange is committed to the professional growth of its Sales Development Representatives. The company offers various development programs, mentorship opportunities, and access to resources aimed at enhancing your skills and advancing your career. With a push for a growth mindset, AvidXchange reinforces the idea that every day is an opportunity to improve and learn.

At AvidXchange, Sales Development Representatives can enjoy a healthy work-life balance aided by flexible hybrid workplace options and generous PTO policies including 18 days of vacation and additional holidays. The company values the well-being of its teams and offers perks that promote both professional fulfillment and personal satisfaction.

When making outbound calls as a Sales Development Representative, it’s essential to come prepared with a clear purpose and understanding of your target audience. Familiarize yourself with the prospect's company, their role, and potential pain points they may face. This foundation will help you craft engaging conversations and connect better with decision-makers.

Overcoming objections during calls requires empathy and active listening. Acknowledge the prospect's concerns, and respond thoughtfully with relevant information that addresses their objections. Offer value propositions that tailor to their needs, demonstrating how AvidXchange can uniquely solve their financial challenges.

To effectively respond, share a specific example demonstrating your proactive approach, strategies used, and the resulting outcomes. Focus on the actions you took, how you navigated challenges, and what you learned from that experience. Highlight your resilience and determination to exceed expectations.

Building rapport quickly hinges on genuine communication and active engagement. Start by finding common ground or relevant interests, then focus on listening intently to their responses. Show empathy and maintain a conversational tone to foster trust and connection during the call.

Discuss any CRM systems, lead generation tools, or sales automation platforms you have experience with. Highlight your proficiency in using these technologies to track interactions, manage leads, and enhance your efficiency in prospecting and follow-up processes.

Effective prioritization involves planning based on high-potential leads and daily quotas. Use scheduling tools to allocate time blocks for calls, email follow-ups, and research. Consider assessing leads based on their position, company size, or previous interactions to optimize your outreach efforts.

Handling rejection is a vital part of the sales process. Emphasize that you view rejection as an opportunity for growth. Reflect on what went wrong, remain empathetic to the prospects' reasons, and maintain a positive mindset, knowing that every call is a learning experience on your journey to success.

Identify internal and external motivators that drive your performance, be it achieving personal goals, contributing to team success, or the satisfaction of solving clients' problems. Share examples of how your motivations align with the goals of AvidXchange and how they fuel your passion for sales.

Research is key to effective outreach. Utilize resources like LinkedIn, the company website, industry publications, and news articles to gather insights about the prospect’s role, recent developments in their company, and any challenges they might be facing. This knowledge allows you to tailor your conversation specifically for them.

In your response, articulate your enthusiasm for AvidXchange's innovative approach in the financial tech space and your admiration for its company culture. Emphasize how your skills and career goals align with AvidXchange's mission to deliver exceptional value to its clients and your eagerness to grow within a company that prioritizes employee development.