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Senior Manager, Network Partner Management - job 3 of 20

Partner Management & Acquisition (PM&A) sits within Visa Payments Limited, an integral part of Visa Direct, with the objective to unleash the power of Visa to ‘beyond the card’. This enables Visa clients to send and/or receive money through bank accounts around the world. The PM&A team is responsible for the acquisition, management and oversight of external payment bank/non-bank service providers.  You will work within a dynamic team that acts as key point of contact for numerous internal stakeholders, businesses, project management, technology and operational division. The team is regularly called upon as the subject matter expert for discussion around new client opportunities to ensure that we source and deliver for the best client solution.

RESPONSIBILITES

  • Oversee and monitor the end-to-end process of selection to successful on-boarding of new partners (bank or non-bank payments service providers), working with technical, operational, and commercial teams to resolve any issues and manage the successful completion in accordance with agreed timetable.

  • Agree and manage a programme of dual supply on all routes with regular volume to ensure route resilience and effective cost optimization

  • Identify, select, and contract new payment partners in collaboration with the central network team and in accordance with the network standards and performance criteria. Provide clear, complete, accurate and compelling information about the process, criteria, expected standards of network partners.

  • Agree with central team and Regional Management, and manage delivery of a programme of target new bank partners to replace non-bank partners on all routes, wherever possible.

  • Work with sales/ account managers to understand route demand from current and new clients. Work in partnership with sales team to attend select client meetings to deliver compelling value proposition relating to routes, local capabilities, pricing linked to volumes etc.

  • Develop and maintain senior relationships with relevant management personnel in banking and non-banking partner businesses. Through structured, professional, informed and professional dialogue demonstrate Visa Payments Limited as a highly experienced, credible and compelling payment banking partner worthy of relationships at senior levels of its partner companies

  • Work with wider team and sales and marketing, to identify, plan and deliver effective marketing and brand building events and engagements with clients and partners. 

WHY THIS IS IMPORTANT TO VISA

Visa’s mission is to connect the word through the most innovative, reliable, and secure payment network, enabling individuals, businesses, and economies to thrive, while Visa’s vision is to be the best way to pay and be paid for everyone, everywhere. The role offers unique and exciting opportunity to support Visa’s mission and vision in enabling Visa clients to send and/or receive money through bank accounts around the world which can only be achieved through robust partner network building. As the Partner Acquirer for LAC Region, your role is critical in building the strong partner network foundation and pillars to support Visa’s business expansion in these key markets.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

What You Should Know About Senior Manager, Network Partner Management, Visa

As the Senior Manager of Network Partner Management at Visa Payments Limited in sunny Miami, you're stepping into a crucial role that connects finance and technology in a way that truly matters. Your mission? To oversee Visa's Partner Management & Acquisition (PM&A), which plays an essential role in Visa Direct’s vision of extending services beyond the traditional card model. In this vibrant position, you’ll manage the acquisition and ongoing partnerships with payment banks and non-bank service providers, making sure they align with Visa’s standards and performance criteria. Think of it as building a bridge that allows clients to effortlessly send and receive money globally through bank accounts. You’ll collaborate with various internal teams—from technical to operational—to streamline the onboarding of new partners, resolve issues, and ensure timely completion of actions on all fronts. You'll also get the chance to work closely with sales teams, engaging in meaningful client discussions to highlight the value of our payment solutions. By establishing and nurturing relationships with key management personnel in partner businesses, you’ll position Visa as a credible and dynamic player in the payment landscape. With a focus on strengthening Visa’s presence in the LAC region, you'll contribute significantly to the company’s mission of creating a secure and innovative payment network for everyone, everywhere. It’s a fantastic hybrid role that promises diversity in your day-to-day tasks while allowing you to make a real impact in the world of finance!

Frequently Asked Questions (FAQs) for Senior Manager, Network Partner Management Role at Visa
What are the responsibilities of a Senior Manager, Network Partner Management at Visa?

As a Senior Manager of Network Partner Management at Visa, your primary responsibilities include overseeing the selection process and successful onboarding of new payment partners, both bank and non-bank. You'll work closely with various teams to facilitate resolution of issues and ensure adherence to timelines. Developing relationships with senior management at partner companies and collaborating with sales teams to understand route demand will also be pivotal in this role.

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What qualifications are required for the Senior Manager, Network Partner Management position at Visa?

To thrive as a Senior Manager in Network Partner Management at Visa, candidates typically need a strong background in partnership management, strategy development, and recognized experience in the payments landscape. Effective communication skills, a deep understanding of financial and operational processes, as well as previous experience in negotiating contracts and managing relationships, will be essential. A degree in finance, business, or a related field is often preferred.

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How does the Senior Manager, Network Partner Management contribute to Visa's mission?

In the role of Senior Manager, Network Partner Management at Visa, your work is integral in empowering clients to send and receive funds globally. By building a robust partner network, you support Visa's mission of connecting the world through a secure and innovative payment ecosystem. Your ability to foster relationships and devise effective partner strategies directly impacts the business expansion in key markets.

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What can I expect in terms of team dynamics as a Senior Manager, Network Partner Management at Visa?

Joining Visa as a Senior Manager in Network Partner Management means becoming part of a dynamic, collaborative team. You’ll liaise with various departments, including sales, marketing, and technology, making every day interactive and impactful as you work to address partner needs and optimize solutions. Expect a supportive environment where your contributions are valued and recognized.

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Is the position of Senior Manager, Network Partner Management at Visa remote or hybrid?

The Senior Manager, Network Partner Management role at Visa is primarily hybrid. This means you'll enjoy a mix of working from home and in the office. Your hiring manager will clarify the expected number of days in the office, allowing for a flexible work environment that promotes productivity while fostering team interactions.

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Common Interview Questions for Senior Manager, Network Partner Management
Can you describe your previous experience with partner management in the payments industry?

When answering this question, be specific about the roles you've held in partner management, detailing how your actions contributed to successful relationships and outcomes. Highlight any metrics or achievements that showcase your effectiveness.

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How do you prioritize multiple projects and deadlines in a fast-paced environment?

Discuss your time management strategies and tools you use to keep track of deadlines. Consider mentioning any relevant software or methods that have helped you succeed while managing competing priorities.

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What strategies would you employ to onboard new payment partners successfully?

Share a step-by-step approach of how you would coordinate between technical, operational, and commercial teams, ensuring thorough communication and adherence to a timeline. Emphasize collaboration and creativity in solving potential challenges during the onboarding process.

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How would you develop and leverage relationships with senior management at partner businesses?

Explain your approach to building trust and maintaining open lines of communication. Mention the importance of regular updates and strategic check-in meetings that reinforce a partnership mindset.

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What challenges do you foresee in managing relationships with non-bank service providers?

Acknowledge the potential challenges such as regulatory compliance and varying operational standards, and express your problem-solving techniques and how you stay informed about industry changes to mitigate these issues.

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How do you align your goals with Visa's overarching mission and vision?

Discuss how understanding Visa's mission drives your priorities. Provide examples of how your past initiatives have supported similar goals within a company setting.

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What role does data analysis play in your decision-making process?

Use this opportunity to showcase your analytical skills, describing tools and methodologies you've used in data analysis and how it informed your decisions or strategies regarding partner management.

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What methods do you use to track the performance of payment partners?

Detail the key performance indicators (KPIs) you typically examine. Highlight how these metrics can guide constructive feedback and drive improvements, ultimately aligning partners with Visa’s performance standards.

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Can you provide an example of how you overcame a conflict with a partner?

Prepare a specific example that shows your conflict resolution skills. Emphasize communication, understanding different perspectives, and how you reached a mutually beneficial resolution.

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Why do you want to join Visa as a Senior Manager, Network Partner Management?

Express enthusiasm for Visa’s innovative approach and influence in the payments industry. Align your passion for partnership management with Visa’s mission of connecting people globally, demonstrating your excitement for the prospect of contributing to that vision.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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