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Enterprise Sales Engineer - job 1 of 3

Axon is on a mission to Protect Life, developing technology solutions to address critical safety issues. They seek a high-energy Enterprise Sales Engineer to drive their sales initiatives in a dynamic environment.

Skills

  • Pre-sales experience
  • Technical communication
  • SaaS knowledge
  • Routing and switching
  • IoT technologies
  • CCTV systems
  • Infrastructure-as-a-Service knowledge

Responsibilities

  • Achieve mastery of Axon technologies/products
  • Lead business and technical presentations
  • Dialogue with IT departments and stakeholders
  • Provide first-level technical support during pre-sales
  • Manage customer expectations
  • Develop partner relationships
  • Respond to customer RFPs/RFIs
  • Represent products at events
  • Improve technical documentation
  • Capture requested features and provide feedback

Education

  • Associates degree in Engineering or Computer Science
  • 5+ years relevant experience

Benefits

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$138206.5 / YEARLY (est.)
min
max
$106313K
$170100K

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What You Should Know About Enterprise Sales Engineer, Axon

Join Axon and become a pivotal player as an Enterprise Sales Engineer in Denver, Colorado. At Axon, we're on an inspiring journey to protect life through cutting-edge technology and innovation. As a member of our dynamic team, you'll be delivering essential solutions such as conducted electrical weapons, body cameras, and digital evidence management tools that play a vital role in public safety. In this high-energy position, you will drive our pre-sales efforts, engaging with both technical and leadership teams to present our technology compellingly. You'll have the chance to define expectations with customers, and offer first-level technical support, all while building robust relationships with key stakeholders. Your expertise in IT and pre-sales engineering will shine as you communicate through impressive presentations and responses to customer RFPs. We value collaboration and the exchange of ideas, and you'll be integral in improving our technical documentation and clearly representing our brand at industry events. This role requires travel up to 50%, and we offer a wide range of career development opportunities paired with an environment focused on making a difference. If you're passionate about utilizing technology to drive positive change, we want you to bring your skills to Axon!

Frequently Asked Questions (FAQs) for Enterprise Sales Engineer Role at Axon
What are the responsibilities of an Enterprise Sales Engineer at Axon?

As an Enterprise Sales Engineer at Axon, your main responsibilities include mastering all Axon technologies to effectively communicate their benefits, leading technical presentations for various stakeholders, providing technical support during the pre-sales cycle, and developing relationships with key partners. You will also be involved in creating Statements of Work (SOW), responding to customer RFPs, and representing Axon at industry events.

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What qualifications do I need to become an Enterprise Sales Engineer at Axon?

To qualify for the Enterprise Sales Engineer position at Axon, you should have an associate's degree in Engineering or Computer Science, or 5+ years of relevant experience. Ideally, you need 5-7 years of customer-facing technical pre-sales or consulting experience, alongside a solid understanding of networking, IoT technologies, and CCTV systems. Certifications like CCNA or CCNP can be a fantastic asset.

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What skills are essential for an Enterprise Sales Engineer at Axon?

An Enterprise Sales Engineer at Axon must possess exceptional communication skills, the ability to convey complex technical information simply, and strong presentation capabilities. Familiarity with SaaS solutions, networking methodologies, and a good grasp of customer needs are key. You'll also need to work collaboratively yet independently, driving results through innovative thinking.

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Is travel required for the Enterprise Sales Engineer position at Axon?

Yes, the Enterprise Sales Engineer role at Axon requires travel up to 50%. This is essential as you will meet with clients, partners, and stakeholders across the country to showcase Axon's innovative technology and solutions.

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What is the work environment like for an Enterprise Sales Engineer at Axon?

The work environment for an Enterprise Sales Engineer at Axon is dynamic and fast-paced, reflective of a startup culture. You'll collaborate with a motivated team dedicated to making impactful changes while embracing diversity and fostering inclusion in your daily interactions. Axon promotes a culture where every idea is valued, and everyone has a voice.

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Common Interview Questions for Enterprise Sales Engineer
What experience do you have with pre-sales engineering?

When answering this question, focus on specific projects where you've effectively communicated technical solutions to clients. Highlight your ability to understand customer needs and how you bridged the gap between technical and non-technical stakeholders.

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How do you approach developing relationships with clients?

Discuss your strategies for building rapport, such as active listening, understanding customer pain points, and providing tailored solutions. Provide examples of successful client relationships that you've developed in the past.

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Can you explain a complex technical concept to a non-technical audience?

Here, you should demonstrate your communication skills. Choose a technical subject familiar to you and practice breaking it down into simple, relatable terms, emphasizing how it benefits the customer.

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What do you know about Axon's products and technologies?

To answer this question, research Axon's product offerings and services. Highlight your understanding of how these products are used in real-world scenarios, focusing on their impact on public safety and justice.

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Tell me about a time you faced a challenge in a pre-sales role and how you overcame it.

Employ the STAR method (Situation, Task, Action, Result) to illustrate an example. Emphasize your problem-solving skills and ability to adapt under pressure while working towards a positive outcome.

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Why do you want to work for Axon?

Your answer should reflect your alignment with Axon's mission to Protect Life. Discuss your passion for technology and public safety, and how your skills and values fit within the company's culture and goals.

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What skills do you bring to the table that will benefit Axon?

Focus on both your hard and soft skills. Consider highlighting your technical expertise, communication prowess, and ability to work collaboratively and independently while achieving sales goals.

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How do you stay updated on industry trends and advancements?

Mention specific resources such as industry publications, online courses, webinars, and networking groups. Discuss your commitment to professional development and continuous learning.

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Describe your experience with SaaS solutions.

Provide a detailed overview of your experience selling or supporting SaaS products, including your understanding of the market and customer needs, highlighting any successful projects or metrics achieved.

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How do you prioritize and manage your workload in a fast-paced environment?

Explain your methods for time management and prioritization, such as to-do lists, using project management tools, or setting clear deadlines, ensuring you stay organized and focused amid competing tasks.

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Axon is an American company based in Scottsdale, Arizona. We have made it our mission to protect human life by developing technology and weapons products for military, law enforcement, and civilians.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$106,313/yr - $170,100/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 20, 2025

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