BNC Starbucks Barista Licensee (Part-time)

As a BNC Starbucks Barista Licensee at Barnes & Noble College, your primary responsibilities will include processing sales transactions accurately, providing exceptional customer service, preparing food and drinks, maintaining a clean store environment, and supporting team operations. You’ll be the face of the store, ensuring that customers feel welcomed and valued during their visits.

To qualify for the BNC Starbucks Barista Licensee position at Barnes & Noble College, you must be at least 18 years old, possess basic math and data entry skills, and have a positive attitude. Previous food handling experience is preferred, and you should be comfortable engaging with customers in a fast-paced environment.

The working hours for the BNC Starbucks Barista Licensee position at Barnes & Noble College are designed to be flexible. You’ll need to be available year-round, including peak periods throughout the academic year, giving you the opportunity to balance work and studies or other commitments.

As a BNC Starbucks Barista Licensee at Barnes & Noble College, employees can expect a range of benefits including a generous employee discount, paid sick time from the date of hire, eligibility to participate in a 401k plan, and access to daily pay for earned wages. These benefits enhance your experience while working in a rewarding environment.

The pay rate for a BNC Starbucks Barista Licensee at Barnes & Noble College is $17.00 per hour for part-time employees. Additionally, the position offers a variety of benefits that further enrich your employment experience.

In answering this question, highlight specific customer service scenarios where you provided assistance or went above and beyond for a customer. Emphasize your ability to engage positively with customers and create a welcoming atmosphere.

Discuss your strategies for staying organized and maintaining focus in busy situations. You might share techniques for prioritizing tasks and keeping calm while serving multiple customers efficiently.

Explain your knowledge of food safety practices and how you apply these in your work. Include examples of cleaning routines or adherence to health guidelines that ensure a safe customer experience.

Share a specific example that demonstrates your conflict resolution skills. Outline the steps you took to listen to the customer's concerns, address them promptly, and turn a negative experience into a positive one.

Provide examples of how you assess which tasks need immediate attention when things get busy. Discuss your approach to multitasking and managing time effectively to meet customer needs without compromising service quality.

Emphasize the importance of collaboration and support among team members in providing an exceptional customer experience. Discuss how you contribute to a positive team environment and assist colleagues when needed.

Discuss your approach to engaging customers and providing recommendations confidently. You could explain how you would inform them about specials without being pushy, showcasing your communication skills and product knowledge.

Provide a specific example of a time when you had to quickly adapt to a new task or equipment. Share the steps you took to familiarize yourself and how that experience helped you in your career.

Share your thoughts on the elements of customer service that impact the shopping experience, such as greetings, attentiveness, and creating an inviting space. Relate these back to how you would implement them as a BNC Starbucks Barista Licensee.

Convey your enthusiasm for the brand, your interest in coffee culture, and your desire to be part of a team that contributes to the college community. Reflect on how this position aligns with your career goals and personal values.