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Pre-Operative Account Manager - NJ/MD/DC

Job Description Summary

The Pre-Op Account Manager is responsible for maintaining and growing sales of the BD Surgical Pre-Operative portfolio products and services; will also provide product and service education to facilitate technology adoption.

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

BD Interventional’s Surgery worldwide business unit, located in Rhode Island, is a leading developer, manufacturer, and marketer of innovative, life-enhancing medical technologies. For the past 40 years, we have stood out as the market leader in providing solutions in soft tissue reconstruction including products for hernia repair, specialized surgical procedures, fixation and biologic implants. In addition to this extensive suite of products, our Biosurgery business is delivering a growing line of enhanced sealants and hemostatic products to complement surgical techniques across, thoracic, cardiovascular and other surgical specialties.   Our company has a strong tradition of developing our employees to learn, grow and excel. We are continually building our team with qualified, team-oriented individuals to improve the success of our company.  

The BD Interventional Surgery Division offers a broad range of infection prevention products, including Skin Prep, Hair Removal, and Hand Hygiene.

The Pre-Op Account Manager is responsible for maintaining and growing sales of the BD Surgical Preoperative Portfolio products and services; will also provide product and service education to facilitate technology adoption.

Position Responsibilities

  • Contract Execution

    • Business reviews

    • Alignment with strategic sales teams on key IDNs

    • Contract compliance management

  • Required to maintain an up-to-date business plan detailing strategy to maintain and grow business.

  • Attend and support local and regional conferences.

  • Seek, develop, and maintain relationships with key contacts in strategic accounts.

  • Demonstrates thorough knowledge and understanding of relevant clinical education and training, products, and services.

  • Participates in or leads pre-sales support, assessment and evaluation of new products and services.

  • Participates in or leads the post-sales assessment, design, implementation and monitoring of new products and services.

  • Develops, plans and manages customer training programs.

  • Serves as lead consultant and resource to internal and external customers.

  • Makes recommendations that will drive customer acceptance and utilization of new products and services.

  • Identifies and communicates opportunities for product improvement using direct customer feedback.

  • Participate and manage customer assessments and assist in developing plan for customer process standardization.

  • Assist with field and/or classroom training of new Pre-Op Account Managers.

Basic Qualifications

  • Bachelor's degree required. Advanced degree preferred.

  • 2+ years of relevant Sales/Account Management/Customer Success experience preferred.

  • Expertise with Microsoft Office including PowerPoint, Excel and Outlook

  • Strong interpersonal, communication, organizational and planning skills.

  • Travel – Approximately 60-75% of work time will be spent traveling, including overnight.

    • May be required to travel (including overnights) outside of territory to cover National priorities.

  • Must possess and maintain a valid state-issued license driver’s license with 3 years of consecutive driving history and meet BD’s auto safety standards’.

   

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers 

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. 

Required Skills

Optional Skills

.

Primary Work Location

USA RI - Warwick

Additional Locations

Work Shift

Average salary estimate

$75000 / YEARLY (est.)
min
max
$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Pre-Operative Account Manager - NJ/MD/DC, bdx

Are you ready to take the next step in your career with BD as a Pre-Operative Account Manager? In this exciting role, you will be responsible for maintaining and expanding the sales of BD Surgical's Pre-Operative portfolio products and services throughout New Jersey, Maryland, and Washington, D.C. You’ll engage in meaningful work that supports healthcare professionals and patients alike. At BD, we pride ourselves on being at the forefront of medical technology, helping to turn imaginative ideas into tangible products that make a difference in people's lives. Your role will involve building strong relationships with key contacts inside strategic accounts, providing in-depth education on our innovative technologies and ensuring smooth adoption in clinical settings. Collaboration is at the heart of what we do; you will work closely with our dedicated sales teams to align on critical performance indicators, ensuring success across the board. As you develop tailored strategies to enhance customer acceptance and drive the use of our products, you’ll also play an essential part in managing customer training programs and providing exemplary post-sales support. With an emphasis on personal development, BD encourages a culture where you can learn, grow, and thrive while making a significant impact on patient outcomes. If you have a bachelor’s degree and a passion for healthcare sales, this could be the perfect opportunity for you to make a difference and evolve within a company that values your contributions.

Frequently Asked Questions (FAQs) for Pre-Operative Account Manager - NJ/MD/DC Role at bdx
What are the key responsibilities of a Pre-Operative Account Manager at BD?

As a Pre-Operative Account Manager at BD, you will be responsible for maintaining and growing sales of the BD Surgical Pre-Operative portfolio. Key duties include contract execution, business reviews, managing compliance, developing customer training programs, and liaising with strategic accounts to facilitate technology adoption. This role requires a strong understanding of clinical education and the ability to provide in-depth product knowledge to enhance customer acceptance.

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What qualifications are needed for the Pre-Operative Account Manager role at BD?

To be considered for the Pre-Operative Account Manager position at BD, candidates must hold a bachelor’s degree, with an advanced degree preferred. Additionally, at least two years of relevant Sales or Account Management experience is highly beneficial. A solid understanding of Microsoft Office applications, strong communication skills, and the ability to travel extensively are also essential for success in this role.

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How does BD support the development of its Pre-Operative Account Managers?

BD emphasizes employee development and supports its Pre-Operative Account Managers through various training programs, mentoring opportunities, and professional growth initiatives. By fostering a culture of learning, BD ensures that you have the resources needed to excel in your role and advance in your career while actively contributing to the company's mission.

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What is the travel requirement for the Pre-Operative Account Manager position at BD?

The Pre-Operative Account Manager role at BD requires approximately 60-75% travel time, which includes both local and overnight trips. The position may also require occasional travel outside of your designated territory to address national priorities, ensuring that BD's quality services reach the right medical facilities.

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Why is BD an excellent place to work for a Pre-Operative Account Manager?

BD is an exceptional workplace for a Pre-Operative Account Manager due to its commitment to employee growth, innovation, and collaboration. The company fosters an inclusive environment where your contributions are valued, and you can thrive both personally and professionally. Working at BD means being part of a team that is dedicated to improving healthcare outcomes worldwide.

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Common Interview Questions for Pre-Operative Account Manager - NJ/MD/DC
What motivates you to work in healthcare sales as a Pre-Operative Account Manager?

When answering this question, share your passion for making a difference in patients' lives and how being part of a leading medical technology company like BD aligns with your personal values. Highlight how you believe innovative healthcare solutions can enhance surgical outcomes.

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Can you describe your experience with contract management in sales roles?

For this question, discuss specific examples of how you've successfully managed contracts in previous positions. Emphasize your attention to detail, ability to ensure compliance, and how you've built valuable relationships with key stakeholders to drive sales.

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How do you approach developing training programs for customers?

Explain your process for developing training programs, including assessing customer needs, designing tailored content, and ensuring effective delivery. Share an example of a successful training session you led that resulted in increased product adoption.

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How do you maintain relationships with key accounts?

Discuss your strategies for building and nurturing relationships, such as regular check-ins, providing updates on new products, and seeking feedback to improve service. Emphasize the importance of being a trusted consultant to your clients.

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What strategies do you use to stay informed about industry developments?

Mention your commitment to continuous learning through industry publications, attending conferences, and networking with peers. Highlight the value of staying updated on market trends to anticipate customer needs and recommend relevant solutions.

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How would you handle objections from potential clients?

Describe your method for addressing objections by actively listening to the client's concerns, empathizing, and then providing evidence-based solutions or alternatives. Share an example of a time you successfully turned an objection into a sale.

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What is your experience with presenting to healthcare professionals?

Highlight specific instances where you've made presentations to healthcare professionals, focusing on your ability to communicate complex information clearly and engage your audience. Mention any positive feedback or outcomes resulting from your presentations.

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How do you keep track of your sales progress and targets?

Discuss your organizational skills and the tools or software you use to monitor sales progress. Explain how you set achievable targets and adjust strategies based on performance data to drive success.

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Why do you want to work for BD as a Pre-Operative Account Manager?

Share your alignment with BD's mission to advance healthcare and your admiration for their innovative products. Discuss your desire to join a company that values employee growth, collaboration, and positive impact in healthcare.

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How do you ensure compliance with company standards in your sales approach?

Explain your understanding of compliance and how you educate yourself and your clients on necessary procedures. Provide an example of a situation where you ensured adherence to regulations, helping both the company and the client.

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Full-time, on-site
DATE POSTED
March 31, 2025

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