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Associate Director IT, Veeva Quality Docs & Training

Job Description

About This Role:
As an Associate Director IT, Veeva Quality Docs & Training, your leadership will be instrumental in spearheading the deployment and management of vital applications, Veeva Quality Docs and Veeva Vault Training. In this role, you'll ensure top-notch service delivery across the entire lifecycle—from project inception to enhancements and support. By collaborating with cross-functional teams, including business analysts, technical architects, and project managers, you'll drive improvement to these new modules that align with our strategic IT goals. You will be the linchpin that brings together business needs with technological solutions, thereby enhancing our operational excellence and contributing significantly to the organization's compliance and training capabilities. Situated at the intersection of IT and business, your role is pivotal to upholding our commitments to quality and efficacy within the life sciences industry.

This role is RTP-Hybrid or Cambridge-Hybrid based .

What You’ll Do:

  • Lead the development, deployment, and support of application services aligning with business and user requirements.
  • Oversee all activities related to Veeva Vault Quality Docs and Vault Training, ensuring excellence in delivery and alignment with financial objectives.
  • Provide strategic guidance to stakeholders on leveraging application services to fulfill business goals.
  • Define and implement a robust governance framework, including metrics and service delivery optimization.
  • Actively foster employee engagement, mentorship, and professional development within your team.
  • Build and nurture high-performing teams, aligning with IT strategies and fostering collaboration.
  • Evaluate and align talent with organizational needs to create a constructive work environment.
  • Facilitate dialogues with stakeholders to pinpoint challenges and opportunities addressable through technology.
  • Spearhead technology investment assessments, ensuring alignment with business objectives and financial targets.
  • Manage IT delivery to meet business priorities, ensuring quality outcomes, on-time delivery, and budget adherence.
  • Lead contract negotiations and foster third-party relationships to guarantee successful project executions.
  • Drive the adoption of IT standards and explore opportunities for innovation.

Qualifications

Who You Are: You are a forward-thinking leader with a knack for aligning IT solutions with business processes. Your leadership capability is matched by your ability to pick up the shovel and execute, ensuring that technology investments yield tangible business benefits. You thrive in environments where collaboration and innovation are the norms, and you're adept at driving teams towards excellence. With a growth mindset, you embrace challenges as opportunities to learn and develop, both for yourself and your team. As a natural communicator, you understand the value of engaging stakeholders and fostering relationships that lead to successful outcomes.

Required Skills:

  • Bachelor’s degree in Life Sciences or IT-related discipline.
  • 10+ years of relevant experience, including leadership roles in IT or related fields.
  • Demonstrated knowledge of GxP, Data Integrity, Systems Compliance, and other regulations relevant to Quality Systems Management.
  • Proven experience in the life sciences or biotech/pharmaceutical industry
  • Practical experience with Veeva Quality and Training Vault systems.
  • Strong leadership capabilities with a proven track record in team building and people development.
  • Exceptional project management skills, with the ability to manage complex projects and multi-task effectively.
  • Excellent communication and negotiation skills, with experience managing vendor contracts and third-party relations.

Preferred Skills:

  • Relevant industry certifications or advanced training in related fields.
  • Experience in managing cross-functional and geographically diverse teams.

Additional Information

The base salary range for this position is $157,000 to $216,000. Base salary offered is determined though an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.  

Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.   

In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees and their families' physical, financial, emotional, and social well-being; including, but not limited to:  

  • Medical, Dental, Vision, & Life insurances 
  • Fitness & Wellness programs including a fitness reimbursement   
  • Short- and Long-Term Disability insurance  
  • A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31) 
  • Up to 12 company paid holidays + 3 days off for Personal Significance 
  • 80 hours of sick time per calendar year
  • Paid Maternity and Parental Leave benefit 
  • 401(k) program participation with company matched contributions 
  • Employee stock purchase plan   
  • Tuition reimbursement of up to $10,000 per calendar year   
  • Employee Resource Groups participation

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.

 

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Average salary estimate

$186500 / YEARLY (est.)
min
max
$157000K
$216000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Associate Director IT, Veeva Quality Docs & Training, Biogen

Join Biogen as an Associate Director IT, Veeva Quality Docs & Training, where you'll be at the forefront of driving innovation in the life sciences industry! In this dynamic role based in Research Triangle Park, NC, you will lead the development and management of essential applications, ensuring that Veeva Quality Docs and Veeva Vault Training serve our stakeholders effectively. You'll collaborate with a talented ensemble of business analysts, technical architects, and project managers to deliver exceptional service across the entire lifecycle, from project initiation through to support. Your expertise will shine as you provide strategic insights, foster high-performing teams, and navigate the complexities of contract negotiations. Most importantly, you'll be the key facilitator who aligns our IT solutions with business objectives, constantly optimizing our operational excellence. We're looking for someone who not only has technical acumen but also a growth mindset and a profound ability to communicate effectively with a diverse array of stakeholders. If you thrive on collaboration, embrace challenges as learning opportunities, and are passionate about making a difference in compliance and training capabilities, this is the role for you.

Frequently Asked Questions (FAQs) for Associate Director IT, Veeva Quality Docs & Training Role at Biogen
What are the responsibilities of the Associate Director IT at Biogen?

As the Associate Director IT at Biogen, you will lead the deployment and management of Veeva Quality Docs and Veeva Vault Training. Your responsibilities include overseeing application services, aligning technology with business objectives, managing cross-functional teams, and ensuring excellence in service delivery. You'll also provide strategic guidance to stakeholders and foster employee engagement to build high-performing teams.

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What qualifications are required for the Associate Director IT position at Biogen?

To qualify for the Associate Director IT position at Biogen, candidates should hold a Bachelor’s degree in Life Sciences or an IT-related discipline combined with over 10 years of relevant experience in IT, particularly in leadership roles. Understanding GxP, Data Integrity, and experience in the life sciences or biotech/pharmaceutical industry, especially with Veeva systems, are crucial for this role.

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What skills are needed for success as an Associate Director IT at Biogen?

Success in the Associate Director IT role at Biogen requires strong leadership capabilities, exceptional project management skills, and effective communication abilities. Candidates should demonstrate a track record in team building and vendor management, along with a deep understanding of compliance and Quality Systems Management that is vital within the life sciences context.

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What is the work environment like for the Associate Director IT role at Biogen?

The work environment for the Associate Director IT position at Biogen is collaborative and innovatively driven. Employees have the flexibility to work in a hybrid model, either from Research Triangle Park or Cambridge, fostering a culture of inclusion and belonging. The environment encourages personal and professional growth, with opportunities for mentorship and development.

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How does Biogen ensure employee growth for the Associate Director IT role?

Biogen is committed to employee growth, offering comprehensive benefits including tuition reimbursement of up to $10,000 per year, robust mentoring programs, and an environment that supports continuous learning and collaboration. The Associate Director IT will also play a pivotal role in fostering team engagement and professional development.

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Common Interview Questions for Associate Director IT, Veeva Quality Docs & Training
How do you approach leading a cross-functional team in IT?

When leading a cross-functional team in IT, it's essential to establish clear communication channels and ensure that every team member understands their role towards the common objectives. Providing supportive leadership and fostering an open environment for feedback can enhance collaboration and expedite project delivery.

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Can you describe your experience with Veeva Quality Docs and Vault Training systems?

My experience with Veeva Quality Docs and Vault Training systems includes overseeing their implementation, optimizing workflows, and delivering training to users. I focus on aligning these systems with business needs to ensure compliance and enhance operational efficiency, thus enabling users to navigate the platforms effectively.

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What strategies do you employ for effective stakeholder management?

Effective stakeholder management requires regular communication, defining roles, and setting clear expectations upfront. I use strategic dialogues to gauge stakeholder needs and address challenges proactively, thereby building trust and ensuring alignment with business objectives.

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Describe a challenging project you managed and how you ensured its success.

In a challenging project, I emphasized thorough planning and stakeholder engagement. By continuously monitoring progress and adapting strategies as needed, I was able to overcome hurdles, deliver the project ahead of schedule, and meet quality standards effectively.

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How do you foster a culture of professional development within your team?

To foster professional development within my team, I implement mentoring programs, encourage continuous learning opportunities, and provide constructive feedback. Creating an environment where team members feel safe to express their aspirations contributes significantly to their growth and engagement.

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What is your approach to setting and managing team goals?

I believe in setting SMART goals that are Specific, Measurable, Achievable, Relevant, and Time-bound. Regularly reviewing these goals with the team ensures accountability and allows us to celebrate achievements while adjusting strategies to meet our objectives.

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How do you handle conflicts within a team?

Handling conflicts involves open communication where all parties can express their viewpoints. I encourage collaborative problem-solving to find win-win solutions, aiming to restore harmony while maintaining focus on project delivery.

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What role does innovation play in your leadership style?

Innovation is central to my leadership style; I empower my team to think creatively and embrace new technologies. Encouraging innovative thinking leads to enhanced efficiencies and better solutions tailored to the evolving needs of the business.

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Describe your experience with vendor management and contract negotiations.

My experience in vendor management includes negotiating contracts that align with our strategic objectives while ensuring value for the partnership. I establish clear performance metrics and maintain an open line of communication for ongoing evaluation of vendor contributions.

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What qualities do you believe are essential for success in an Associate Director IT role?

Essential qualities for success as an Associate Director IT include strong leadership abilities, excellent communication and negotiation skills, a deep understanding of industry regulations, and the capacity to align technology solutions with business goals effectively.

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DATE POSTED
March 28, 2025

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