Intern, Frontdesk (f/m/d)

As an Intern, Frontdesk (f/m/d) at Biogen, you'll be responsible for a variety of front desk duties. Your primary tasks will include managing visitor interactions, answering and redirecting phone calls, organizing catering for meetings, handling email and postal correspondence, and ordering office supplies. Additionally, you'll support our Commercial and Medical departments with administrative tasks, serving as a crucial liaison with IT and external partners.

To qualify for the Intern, Frontdesk (f/m/d) position at Biogen, candidates should ideally be enrolled in or recently graduated from studies in economics, business administration, science, or medicine. Strong organizational skills, attention to detail, interpersonal abilities, and fluency in German and English are essential to succeed in this role.

For success as an Intern, Frontdesk (f/m/d) at Biogen, candidates should exhibit strong organizational and time management skills. A proactive, 'can-do' attitude is crucial, along with the ability to prioritize tasks effectively. Excellent interpersonal and communication skills, particularly in both German and English, are necessary for this customer-facing position.

No previous experience is strictly required for the Intern, Frontdesk (f/m/d) role at Biogen, as we welcome students and recent graduates eager to learn. Your positive attitude and willingness to take on responsibilities will be highly valued as you grow within our collaborative team environment.

The minimum monthly gross salary for the Intern, Frontdesk (f/m/d) position at Biogen is €2,195, based on a full-time working schedule. This reflects our commitment to fair compensation and acknowledgment of the value that every intern brings to our team.

When answering this question, reflect on Biogen's mission and values. You might mention your interest in biotechnology, commitment to teamwork, or the desire to contribute to impactful projects in a supportive environment.

Highlight your communication and problem-solving skills. Discuss calming the visitor calmly, listening to their concerns, and providing a solution or referring them to the appropriate person in a timely manner, reinforcing the importance of positive interactions.

Use the STAR method (Situation, Task, Action, Result) to structure your answer. Detail how you prioritized tasks, the tools or methods you used to remain organized, and the outcome of successfully managing the workload.

Discuss specific organizational tools or techniques you utilize, such as to-do lists, digital planners, or prioritization methods, to manage your time effectively while ensuring all tasks are completed timely and accurately.

Express your eagerness to learn and your approach to acquiring new skills, such as seeking guidance from team members, using available resources, or engaging in hands-on learning opportunities.

Demonstrating your knowledge of Biogen's mission in biotechnology and commitment to impactful medicines is crucial. Show that you understand the positive societal impacts of the company’s work and align your values with its goals.

Emphasize how attention to detail ensures accuracy and professionalism in communication with visitors and handling tasks like data entry, orders, or correspondence, ultimately leading to a better experience for clients and stakeholders.

Mention practices such as active listening, regular updates, and being open to receiving and giving feedback. Highlight that clear communication fosters collaboration and a supportive work environment.

Discuss your career aspirations and how this internship role will provide valuable experience and skills relevant to your future career path. Focus on the learning opportunities and professional development this position offers.

Talk about your approach to building relationships, your commitment to maintaining a supportive atmosphere, and your enthusiasm for fostering inclusivity and collaboration within the team.