Sales Development Representative (Mid Market)

As a Sales Development Representative (SDR) at Canary Technologies, your primary responsibilities will include conducting persistent outreach to targeted prospects through calls and emails, qualifying leads for potential sales opportunities, and delivering impressive pitches to decision-makers. You'll also work closely with our Account Executives to drive pipeline growth while leveraging tools like Salesforce for lead management and sales forecasting.

Candidates applying for the Sales Development Representative position at Canary Technologies should ideally have at least 1 year of work experience, preferably in sales, hospitality, or software. Although previous experience as an SDR is preferred, it's not required. Excellent verbal and written communication skills, a determined mindset to exceed goals, and the ability to adapt quickly are essential traits we're seeking in our ideal candidate.

Canary Technologies actively invests in the professional development of its Sales Development Representatives. We provide a supportive environment that includes Professional Development Chats where team members can discuss growth opportunities. Additionally, the Self Improvement Club allows individuals to share and achieve personal goals, fostering a culture of continuous improvement.

At Canary Technologies, the work environment is dynamic, fun, and focused on collaboration. As a Sales Development Representative, you'll be part of a team that values personal growth and encourages sharing insights with one another. Our culture promotes self-accountability and resilience, ensuring you will be supported within a community that truly cares about your success.

Sales Development Representatives at Canary Technologies enjoy a range of benefits designed to enhance work-life balance and personal growth. These include monthly company-wide days off (Canary Days) to recharge, professional development budgets, and travel reimbursements to visit our offices. Additionally, we offer credits for stays at hotels we partner with, making sure your work experience is both rewarding and enjoyable.

In answering this question, demonstrate your understanding of researching prospects and personalizing outreach to resonate with their needs. Highlight the importance of conveying value clearly and effectively while also being adaptable to the conversation flow.

Share a specific example where you encountered an objection and how you addressed it. Focus on your ability to listen, empathize with the prospect’s concerns, and provide logical solutions that helped you turn the conversation around.

Discuss your personal motivation techniques, such as goal setting, celebrating small wins, and maintaining a positive mindset. Show that you understand the importance of resilience and perseverance in the sales process.

Highlight your ability to assess leads based on criteria such as engagement, needs, and potential value. Demonstrate your organizational skills and tools you use, like Salesforce, to track and prioritize follow-ups efficiently.

Explain that building rapport through active listening, being personable, and understanding the client’s pain points is crucial. Emphasize the importance of follow-ups, showing genuine interest, and offering tailored solutions.

Discuss your mindset regarding rejection. Explain how you view it as a learning opportunity to refine your approach and improve your pitch, ensuring you remain focused and persistent in pursuing leads.

Show your understanding of the importance of analytics in sales, like tracking KPIs, conversion rates, and customer feedback. Explain how you can use this data to adjust your strategies and improve your overall effectiveness.

Talk about the significance of regular updates, sharing insights, and collaborating with team members. Highlight any specific communication tools or practices you utilize to maintain clear and open communication channels.

Identify key traits such as resilience, communication skills, adaptability, and a results-driven mindset. Provide examples of how you embody these qualities and how they contribute to achieving sales success.

Express your genuine interest in the company’s mission, its innovative approach to hospitality tech, and the growth opportunities it offers. Mention specific aspects of the company culture or values that resonate with you.