Sales Representative- The Villages, FL

As a Sales Representative at Centric Services, you'll be responsible for being the main point of contact for new homeowners in Centric Fiber residential communities. Key duties include generating leads, managing sales funnels, collaborating with builders, and attending community events to promote our services. You’ll work on educating customers about our offerings, making around 40 calls daily, and ensuring every interaction showcases the value our services bring to potential customers.

To become a Sales Representative at Centric Services, candidates should possess a high school diploma or GED and ideally have at least two years of experience in telecommunications or sales. Preferred qualifications include college-level training in telecommunications, sales, or general business. Strong communication and problem-solving skills are essential for addressing customer inquiries effectively and creating lasting relationships.

Sales Representatives at Centric Services are measured based on daily, weekly, and monthly metrics, including the number of appointments scheduled, qualified leads generated, and sales achieved. Consistently meeting these targets is crucial for success within this fast-paced role, where your performance directly impacts new customer acquisitions and overall team success.

Centric Services is committed to ensuring that its Sales Representatives receive comprehensive training and support. This includes onboarding to familiarize you with our products and services, ongoing training sessions on sales techniques, customer service, and the latest industry trends, and access to a wealth of sales tools. This investment in your development helps you excel in your role and build a successful career.

The role of a Sales Representative at Centric Services does provide some flexibility in terms of working hours. While you can expect to work some evenings, weekends, and holidays, maintaining a schedule that works for both the company and your personal life is encouraged. This ensures that you’re meeting customer needs while also enjoying a work-life balance.

When answering about your experience in telecommunications sales, emphasize any specific roles you've held in the industry, the types of products you've sold, and your success in achieving sales targets. It's helpful to share specific examples of how you helped clients understand complex tech solutions, which ties well into the Sales Representative role at Centric Services.

Handling customer objections effectively is essential. It’s crucial to actively listen to the customer’s concerns, acknowledge their feelings, and provide clear, tailored information that addresses their objections. Sharing a successful past experience where you turned an objection into a resolution that led to a sale can strengthen your answer.

When discussing lead generation strategies, share your knowledge of creative outbound prospecting methods you’ve employed in previous roles. Discuss tools you’ve used, social media outreach, or networking events you’ve attended to build relationships and generate sales leads, which resonates with the Sales Representative responsibilities at Centric.

Staying motivated during challenging sales periods is all about having a positive mindset. Discuss how you set personal goals, focus on long-term objectives, and celebrate small victories. Mention any methods you utilize to boost your morale, such as seeking support from colleagues or continuously learning about the product offerings to reignite your enthusiasm.

Use this opportunity to share a specific example of a sale that highlights your skills, such as identifying the customer's needs, effectively communicating the value proposition, and ultimately closing the deal. Be sure to connect the experience to qualities Centric Services looks for in a Sales Representative, such as strong customer relationships.

When discussing the most important qualities of a Sales Representative, emphasize relationship-building as key. Building genuine connections with customers fosters trust and makes it easier to address their needs. Highlight how this quality aligns with Centric Services’ mission to bridge infrastructure gaps and enhance customers' lives.

In your answer, detail the various methods you use to stay updated on industry trends, such as following relevant publications, attending webinars, and participating in sales training. Sharing insights about specific competitors shows you're knowledgeable about the landscape and prepared for the challenges you might face as a Sales Representative at Centric.

Explain that collaborating with marketing, operations, and other teams is critical for a Sales Representative. Provide examples of how you’ve partnered in the past to ensure comprehensive customer service, aligning strategies to achieve common goals, which in turn allows for a smoother sales process for Centric Services.

Your communication style is vital in the role of a Sales Representative. Discuss how you adapt your style based on the customer's personality and situation. Highlight the importance of clarity, professionalism, and approachability, which aligns well with Centric Services’ emphasis on making technology feel simple.

Convey your enthusiasm for the dual-model approach that Centric Services employs. Discuss how helping customers understand the value of both high-speed internet and natural gas services excites you. Show your eagerness to contribute to community building and enhancing customer life experiences through technology.