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Assistant Manager, Product, Neiman Marcus San Francisco

Assistant Manager, Product, Neiman Marcus San Francisco

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

About the role:

We are looking for an Assistant Manager, Product at the San Francisco Neiman Marcus who will serve as a brand ambassador and business leader, with a focus on delivering extraordinary experiences for our internal team and clients. They will play a vital role in driving the business of their respective product category(ies), coaching, and managing a team of diverse salespeople, and will work closely with the Boutique Director by imparting critical business knowledge.  The Assistant Manager, Product will be responsible for fully owning and driving the business within the:

  • Ready - to-Wear (RTW) Category
  • Other Accessories and Shoes

What impact you can create at CHANEL:

  • Through spending time on the selling floor, coach and always inspire team to deliver an elevated client experience for all clients 
  • Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork
  • Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and service delivery
  • Drive all aspects of the assigned product category, including analysis, reporting, assortment planning, and partnership with Home Office buying team
  • Run product category and lead team with agility and resilience, continuously improving based on key performance indicators and lessons learned
  • Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events

You are energized by:

  • The history and heritage of The House of CHANEL
  • Building collaborative partnerships and relationships  
  • Fostering a meaningful client experience centered around inclusion and connection  
  • Being comfortable in the middle of complexity and ambiguity  
  • Creativity and innovation by testing, learning, and taking new risks 

What you will bring to the team:

  • Ability to thrive in a team environment and work collaboratively
  • Understanding of, and passion for client experience
  • Excellent communication skills
  • Foreign language skills are preferred but not required
  • Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
  • Curiosity and desire to learn and grow professionally within the world of CHANEL

Position Logistics:

  • Minimum 3 years of related retail sales and leadership experience - Ready-to-Wear, Accessories & Shoes experience strongly preferred
  • Must be located and wiling to work at Neiman Marcus Department Store -150 Stockton Street, San Francisco
  • A flexible schedule with the ability to work late nights, weekends, and some holidays
  • Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results
  • Bachelor’s degree (preferred)
  • Ability to lift 15 lbs.

*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.

Compensation:

  • The anticipated base salary range for this position is $70,100 - $105,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.

Benefits and Perks:

  • Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
  • Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
  • Generous paid time off policies to include vacation, holiday, sick and volunteer days
  • 401K and other incentives
  • Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
  • Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Additional Information:

CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

Diversity and Inclusion:

  • At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all.  We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
  • We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.

CHANEL Community:

  • CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.
  • Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.

Sustainability:

  • CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
  • Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

Arts and Culture:

  • We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.  US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.

Fondation CHANEL:

  • Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.   
  • For more information, please navigate to the Fondation CHANEL website here.

Career and Leadership Development:

  • We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.

*CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.

Average salary estimate

$87550 / YEARLY (est.)
min
max
$70100K
$105000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager, Product, Neiman Marcus San Francisco, Chanel

As the Assistant Manager, Product at Neiman Marcus San Francisco, you'll step into a vibrant role that blends leadership and passion for luxury retail at CHANEL. Here, we’re not just about selling products; we’re about creating extraordinary experiences for our clients and supporting our diverse team. Your day-to-day will involve coaching your team members, optimizing the business for our Ready-to-Wear, Accessories, and Shoes categories, and working closely with the Boutique Director to share vital business insights. We believe that every team member contributes to our success, so fostering a positive environment is key! You will be actively involved on the selling floor, inspiring your team while enhancing client interactions. By analyzing trends and strategizing with the Home Office buying team, you’ll help shape our product assortment and drive sales. Additionally, you’ll represent CHANEL in the community, forming partnerships and engaging in events to grow our client base. If you’re someone who thrives on creativity and collaboration, loves the legacy of CHANEL, and is excited about driving business results in an inclusive atmosphere, we want to hear from you. Join us and bring your unique perspective, passion for luxury, and desire to continually learn as an essential part of the CHANEL family.

Frequently Asked Questions (FAQs) for Assistant Manager, Product, Neiman Marcus San Francisco Role at Chanel
What are the main responsibilities of the Assistant Manager, Product at Neiman Marcus San Francisco?

As the Assistant Manager, Product at Neiman Marcus in San Francisco, your primary responsibilities include driving the business for the Ready-to-Wear, Accessories, and Shoes categories while managing and coaching a diverse sales team. You will need to cultivate positive working conditions, foster client experiences, and run analyses to improve performance. Collaboration with the Boutique Director and the Home Office buying team is crucial for success, alongside community engagement to build the brand presence.

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What qualifications are required for the Assistant Manager, Product position at Neiman Marcus San Francisco?

To qualify for the Assistant Manager, Product role at Neiman Marcus San Francisco, you should have a minimum of three years of retail sales and leadership experience, preferably in the Ready-to-Wear or Accessories & Shoes sectors. A passion for luxury retail, excellent communication skills, and the ability to work within a team are vital attributes for this position. A bachelor's degree is preferred but not mandatory.

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What experience is preferred for the Assistant Manager, Product at Neiman Marcus San Francisco?

Ideal candidates for the Assistant Manager, Product position at Neiman Marcus San Francisco are those who have a strong background in retail sales leadership, with specific expertise in Ready-to-Wear, Accessories, and Shoes. Experience managing a team and a genuine passion for customer engagement is key to driving success within this role at CHANEL.

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How does the role of Assistant Manager, Product at Neiman Marcus San Francisco contribute to community engagement?

In your role as Assistant Manager, Product at Neiman Marcus in San Francisco, you'll have the opportunity to enhance community engagement significantly. Your responsibilities will include developing client relationships through local partnerships and participating in social events, which not only strengthens CHANEL's brand position but also fosters a sense of community spirit and support.

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What personal qualities are important for success as the Assistant Manager, Product at Neiman Marcus San Francisco?

To thrive as the Assistant Manager, Product at Neiman Marcus San Francisco, important personal qualities include strong communication skills, a collaborative spirit, and the ability to adapt to change. Passion for luxury and dedication to providing an exceptional client experience also play essential roles. The ideal candidate should possess curiosity and a willingness to understand the brand’s heritage deeply while continuously seeking personal and professional growth.

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Common Interview Questions for Assistant Manager, Product, Neiman Marcus San Francisco
How would you describe your leadership style as an Assistant Manager, Product?

When answering this question, it's beneficial to emphasize a leadership style that is inclusive and collaborative. Highlight how you focus on coaching and empowering your team members to achieve their best, fostering open communication, and creating a culture of feedback that encourages growth.

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Can you give an example of how you have improved team performance in the past?

Here, you should discuss specific instances where you've measured performance metrics and implemented tactical changes. Highlight how you engaged your team in this process, shared findings, and together developed solutions leading to improved results.

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How do you prioritize tasks when managing a diverse team?

A good response would involve sharing your approach to task management, perhaps showcasing how you align tasks with team member strengths. Acknowledge the importance of flexibility and reassessing priorities based on urgent business needs while ensuring team morale is maintained.

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Describe a situation where you had to handle a difficult client interaction.

Reflect on a specific challenge you faced with a client. Discuss your approach to resolving the situation with empathy and professionalism, focusing on maintaining a positive experience and strengthening the client relationship.

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What strategies would you use to foster a positive team environment?

Emphasize the importance of recognition, open communication, and consistent feedback. Explain how you create regular opportunities for collaboration and celebrate successes as a team, thereby creating an inclusive atmosphere.

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Why are you passionate about the CHANEL brand?

Share your personal motivations for wanting to work for CHANEL, focusing on the brand’s history, values, and commitment to innovation. Describe how these aspects inspire you and connect with your values within the luxury retail space.

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How would you approach product category management within your role?

Discuss your understanding of market trends and the importance of data analysis in driving product selections. Share how you engage your team in ensuring that product knowledge translates to enhanced sales performance and client satisfaction.

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How do you ensure that your team provides exceptional client service?

Highlight the significance of training and continuous development. Explain how you would set expectations for client service standards and regularly assess interactions to provide constructive feedback influencing your team's performance.

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What methods do you use to analyze sales data effectively?

Explain how you utilize data analytics to track sales performance, identify trends, and forecast needs. Share tools or techniques you favor that help maintain an organized overview while making data-driven decisions.

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How would you handle a situation in which team members disagree?

Express the importance of conflict resolution skills. Describe how you would facilitate open discussions, encourage listening, and help the team work towards a compromise that maintains collaboration and respect within the team.

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Known for classic couture like "the little black dress" and famed fragrance Chanel No. 5, Chanel has been a haute name in fashion and cosmetics for decades. The company also creates watches and jewelry and has a single license -- for eyewear with ...

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April 2, 2025

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