Principal Program Lead - Test & Rollouts

As a Principal Program Lead - Test & Rollouts at Chick-fil-A, you will manage multiple high-impact projects and serve as a strategic thought partner within the organization. Your responsibilities include overseeing restaurant equipment rollouts, developing project scopes, managing budgets, and ensuring successful project execution. You'll also engage with cross-functional leaders to align on decision-making and contribute to the strategic priorities of the T&R Leadership team.

Candidates for the Principal Program Lead - Test & Rollouts role at Chick-fil-A should possess at least 6 years of experience and hold a Bachelor’s degree in Business, Engineering, Design, Construction Management, or a related technical field. Strong project management and communication skills, technical knowledge in equipment management, and the ability to manage multiple projects are also crucial for success in this position.

For the Principal Program Lead - Test & Rollouts role at Chick-fil-A, essential skills include strong organizational capabilities, effective communication, and analytical problem-solving. Proficiency in Microsoft Office tools is required, and you should have a solid understanding of restaurant operations and equipment. Initiative, self-motivation, and a commitment to continuous improvement will help you excel in this role.

The Principal Program Lead - Test & Rollouts plays a vital role in aligning project outcomes with Chick-fil-A's strategic goals. By leading critical equipment programs and developing cohesive execution strategies, you contribute to enhancing operational efficiency, improving the Operator experience, and ensuring the successful rollout of innovative solutions that elevate the Chick-fil-A brand.

The work environment for the Principal Program Lead - Test & Rollouts at Chick-fil-A is designed to balance in-person collaboration with virtual flexibility through our Flexible Future model. This setup enhances teamwork and fosters a strong company culture, allowing you to build relationships with colleagues while working on impactful projects in a supportive atmosphere.

When discussing project management methodologies, it's important to align your approach with the specific needs of the project. For example, if you're leading a high-stakes project as a Principal Program Lead - Test & Rollouts, you might prefer Agile for its flexibility and iterative process, allowing for ongoing feedback and adjustments.

When faced with a complex project under tight deadlines, focus on detailing your organizational strategies and communication efforts. Highlight how you prioritized tasks, delegated responsibilities, and ensured seamless collaboration among teams to deliver results on time, showcasing your adaptability as a Principal Program Lead - Test & Rollouts.

Conflict resolution is crucial in project management. As a Principal Program Lead - Test & Rollouts, demonstrate how you approach conflicts with a calm demeanor, encouraging open dialogue among team members, and seeking to understand differing perspectives while guiding them toward a constructive solution.

To ensure stakeholder alignment as a Principal Program Lead - Test & Rollouts, discuss the importance of regular communication and updates. You can emphasize collaborative goal-setting sessions and utilizing visual project tracking tools to maintain transparency, reinforcing team cohesion toward shared objectives.

Discussing a project that did not go as planned provides an opportunity to demonstrate resilience and learning. Highlight how you analyzed what went wrong and the proactive steps you took to mitigate the issues, showcasing your growth mindset and adaptation skills as a Principal Program Lead - Test & Rollouts.

As a Principal Program Lead - Test & Rollouts, your strategies for equipment procurement should involve thorough market research, building relationships with suppliers, and leveraging RFPs to compare vendor qualifications. Discussing how these strategies led to successful project outcomes will highlight your expertise in resource management.

Assessing the impact of process changes is critical in your role. Discuss approaches such as conducting impact analyses, engaging stakeholders for feedback, and deploying pilot tests before full-scale implementation. Highlight how these practices ensure smooth transitions and successful outcomes in your projects.

Prioritizing tasks when managing multiple projects requires a strategic approach. As a Principal Program Lead - Test & Rollouts, you'll want to assess project timelines, resource availability, and overall project impact. Discuss using prioritization frameworks like the Eisenhower Matrix to effectively allocate your focus.

When describing a successful project, focus on factors that led to its achievement, such as effective communication, stakeholder engagement, and thorough planning. Share specific metrics that demonstrate success and detail your key contributions as a Principal Program Lead - Test & Rollouts to ensure a compelling narrative.

The most challenging aspect of being a Principal Program Lead - Test & Rollouts is often navigating the complexities of stakeholder interests and achieving alignment amidst competing priorities. Highlight how your proactive communication and strong relationship-building skills help you overcome these hurdles for successful project delivery.