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Senior Director, Paid Media & Digital Marketing

   

Senior Director, Paid Media & Digital Marketing

Who are we looking for?

Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opportunity as our Senior Director, Paid Media & Digital Marketing in the Marketing, Loyalty & Communications Division. The Paid Media and Digital Marketing team leads the strategy and execution of full-funnel, data-driven paid media initiatives that drive customer acquisition, optimize ROI, and grow the Choice Hotels brand portfolio. As a key member of our Marketing, Loyalty, & Communications team, you will drive the evolution of Choice’s paid marketing efforts, leveraging a customer-centric and data-led approach to modernize and expand our media programs.

Are you a strategic, collaborative, and results-driven leader with deep expertise in paid media and digital marketing? We invite you to apply today for our Senior Director, Paid Media & Digital Marketing role and #MakeItYourChoice.

Your Responsibilities

  • Lead the strategy, execution, and optimization of Choice Hotels' full-funnel paid media programs in the U.S. and Canada, including TV, OTT/CTV, social media, programmatic display & video, paid search, metasearch, TripAdvisor Business Advantage, and affiliate marketing.

  • Serve as the subject matter expert for paid media across global marketing programs, including test initiatives and new channel adoption.

  • Act as the primary client lead for all media agencies of record, ensuring agency effectiveness and alignment with Choice's objectives.

  • Stay ahead of industry changes and trends to develop innovative media strategies that position Choice for continued success.

  • Drive the adoption and ongoing utilization of the Commercial Mix Model (CMM) for media forecasting and performance evaluation.

  • Build and maintain strong partnerships with cross-functional departments, including website, revenue management, brand creative, and analytics teams, to ensure alignment and success of paid media initiatives.

  • Champion the modernization of Choice's AdTech stack, identifying opportunities to build, borrow, or buy new capabilities.

  • Expand paid media strategies to explore new marketing channels that benefit franchisees and enhance customer acquisition efforts.

  • Lead, mentor, and develop a team of 6+ direct reports, fostering professional growth and a high-performance culture.

  • Communicate strategies, progress, and performance to executive leadership, cross-functional peers, and franchisee stakeholders.

Your Experience, Skills & Competencies

  • Bachelor’s degree in a related field or equivalent experience required.

  • 12+ years of experience managing large-scale, full-funnel media plans.

  • 8+ years of prior people management experience.

  • Deep knowledge of both online and offline media channels.

  • Experience managing multi-million-dollar annual budgets and external agency relationships.

  • Demonstrated ability to create customer-centric media strategies that balance brand and performance objectives.

  • Expertise in incrementality testing, attribution modeling, and performance measurement frameworks (MMM, MTA, DDA).

  • Strong analytical skills with the ability to derive actionable insights and present them effectively to internal and external stakeholders.

  • Proven ability to lead cross-functional teams in a highly collaborative environment.

  • Experience with A/B and multivariate testing for ads and landing pages.

  • Demonstrates key competencies to include:

    • Strategic Thinking & Execution

    • Collaborating & Influencing

    • Leading & Developing Teams

Your Team

This is a leadership role that will report to the Vice President, Paid Media & Digital Marketing. You will have 2+ direct reports and collaborate with cross functional departments on a regular basis.

Your Work Location

As our Senior Director, Paid Media & Digital Marketing, you will be based in our beautiful, state-of-the-art worldwide corporate headquarters in North Bethesda, MD. Less than 15 miles from Washington, DC, we’re located one block away from the North Bethesda Metro station, with service on the Red Line and the MARC Brunswick line, easy access to I-270, and plenty of free parking provided by Choice Hotels.

Salary Range

The salary range for this position is $184,629 to $210,220 annually. In addition to the annual salary, this role is eligible for an annual bonus based on the terms of Choice's Management Incentive Plan (MIP), as well as annual awards of Choice Hotels International common stock through Choice’s Long-Term Incentive Plan (LTI Plan).

The pay range listed is for this position and is what Choice Hotels reasonably expects to pay. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

  • Competitive compensation and benefits, including medical, dental, and vision coverage

  • Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance

  • Financial benefits for retirement and health savings

  • Employee recognition programs

  • Discounts at Choice hotels worldwide

About Choice

Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. With nearly 7,500 hotels, representing nearly 630,000 rooms, in 46 countries and territories, with a range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. We’re the hotel company for those who choose to bet on themselves – the underdog, the dreamer, the entrepreneur – because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today – for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, MD and St. Louis Park, MN as well as our technology center in Scottsdale, AZ, and through our associates around the globe, every voice is heard, and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our more than 18,000 franchise owners, which propels us forward – giving our work at Choice a purpose larger than our business.

About Choice Hotels Financial Performance

Please click here to review the highlights of our latest financial results.

*** PLEASE NOTE: This role is not eligible for sponsorship ***

   

Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity.

Average salary estimate

$197424.5 / YEARLY (est.)
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$184629K
$210220K

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What You Should Know About Senior Director, Paid Media & Digital Marketing, Choice Hotels

Are you ready to take your career to the next level? Choice Hotels is on the hunt for a Senior Director of Paid Media & Digital Marketing to join our vibrant team at our corporate headquarters in North Bethesda, MD. As a pivotal player in our Marketing, Loyalty & Communications Division, you will have your hands on the pulse of our full-funnel, data-driven paid media initiatives aimed at attracting new customers and amplifying our brand. You’ll lead the charge in evolving Choice’s paid marketing efforts—think innovative strategies across a plethora of channels like social media, TV, and programmatic advertising! With a robust 12+ years of experience under your belt, including a track record of managing sizeable budgets, you’ll be orchestrating the synergy between cross-functional teams to ensure an impactful presence in the marketplace. You will mentor a dynamic team and steer our media strategies to not just meet but exceed expectations. If you thrive in a fast-paced environment and are keen to champion modern media through a customer-centric lens, we want you! Join us in our mission to #MakeItYourChoice and see how impactful your leadership can be in an industry-leading organization.

Frequently Asked Questions (FAQs) for Senior Director, Paid Media & Digital Marketing Role at Choice Hotels
What are the key responsibilities of the Senior Director, Paid Media & Digital Marketing at Choice Hotels?

The Senior Director, Paid Media & Digital Marketing at Choice Hotels will spearhead the strategy, execution, and optimization of our paid media programs in the U.S. and Canada. This includes managing campaigns across various media platforms such as TV, social media, and programmatic advertising, ensuring alignment with our brand objectives. Collaborating with cross-functional teams and acting as the primary liaison with our media agencies are also critical aspects of this leadership role, aimed at driving customer acquisition and enhancing overall performance.

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What qualifications are necessary for the Senior Director, Paid Media & Digital Marketing role at Choice Hotels?

Candidates interested in the Senior Director, Paid Media & Digital Marketing position at Choice Hotels should have a Bachelor’s degree in a related field or equivalent experience. Additionally, 12+ years of experience managing large-scale media plans is crucial, along with a minimum of 8 years in people management. Expertise in navigating both online and offline media channels, as well as demonstrated analytical skills and the ability to present actionable insights, are essential for this role.

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How does the Senior Director, Paid Media & Digital Marketing contribute to Choice Hotels' strategy?

The Senior Director, Paid Media & Digital Marketing plays a vital role in shaping Choice Hotels' marketing strategy by leading innovative paid media campaigns. By leveraging data-driven insights and market trends, this leader ensures that our advertising efforts are effectively reaching potential customers, thereby enhancing brand visibility and optimizing ROI. Engaging with various cross-functional departments, they align paid media initiatives with overarching business goals and franchisee support, ensuring a cohesive strategy.

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What skills are emphasized for the Senior Director role in paid media at Choice Hotels?

The ideal candidate for the Senior Director, Paid Media & Digital Marketing role at Choice Hotels should exhibit strong leadership and collaborative skills, enabling them to guide and inspire a team of over six direct reports. Additional key competencies include strategic thinking, expertise in incrementality testing and performance measurement frameworks, and the ability to manage multi-million-dollar budgets effectively. Creativity in problem-solving and a genuine commitment to data-driven decision-making are also crucial for success in this role.

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Where is the Senior Director, Paid Media & Digital Marketing role located?

This exciting opportunity as the Senior Director, Paid Media & Digital Marketing is based at our state-of-the-art corporate headquarters in North Bethesda, MD. Conveniently located less than 15 miles from Washington, DC, and just a block away from the North Bethesda Metro station, you’ll have easy access to transportation options and a vibrant work environment.

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Common Interview Questions for Senior Director, Paid Media & Digital Marketing
Can you describe your approach to managing a large media budget as the Senior Director?

When managing a large media budget, it's essential to track performance in real-time, allocate funds based on strategic priorities, and constantly reassess campaigns. I focus on data-driven decision-making, ensuring we are investing in channels that yield the highest ROI while remaining flexible to adjust as market conditions change.

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What digital channels do you believe are most effective for customer acquisition and why?

I find that a multi-channel approach works best for customer acquisition. Digital channels like programmatic advertising and social media allow for precise targeting and real-time feedback, enabling us to optimize campaigns quickly. Additionally, channels like paid search capture intent while OTT/CTV reaches audiences in new ways, broadening our reach effectively.

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How would you ensure alignment among cross-functional teams when executing a marketing campaign?

To ensure alignment among cross-functional teams, I advocate for regular communication and collaborative planning sessions. Establishing clear objectives and common goals among departments fosters a sense of teamwork. I also utilize project management tools to keep everyone on track and informed throughout the campaign lifecycle.

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What metrics do you prioritize when evaluating the effectiveness of a paid media campaign?

When evaluating a paid media campaign, I prioritize metrics such as customer acquisition cost, ROI, and conversion rates. Furthermore, I delve into attribution models to understand which channels are driving the most valuable actions, allowing for informed adjustments and improvements in future campaigns.

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Can you provide an example of a successful paid media strategy you've implemented?

One successful strategy I implemented involved a comprehensive retargeting campaign that combined programmatic ads and social media. By leveraging customer data, we crafted personalized messaging that significantly improved our conversion rates. We saw a 30% increase in engagement and a remarkable boost in overall customer acquisition.

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How do you keep up with industry changes and trends in digital marketing?

I stay updated on industry changes by regularly reading leading marketing blogs, attending webinars, and participating in industry conferences. I also believe in networking with other professionals to share insights and strategies. Continuous learning is vital as the digital marketing landscape is ever-evolving.

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What role does A/B testing play in your marketing strategy?

A/B testing is crucial in my marketing strategy as it allows us to experiment with different variables in our campaigns. By testing ads, landing pages, and audience segments, I can uncover which elements resonate best with our audience, enabling data-driven decisions that maximize performance.

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How do you foster professional growth within your team?

To foster professional growth, I focus on providing regular feedback and creating individual development plans for each team member. I encourage continuous learning through workshops and training opportunities while also promoting a culture of mentorship within the team to share knowledge and experiences.

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What strategies do you use for successful agency management?

Successful agency management requires clear communication and defined expectations. I establish key performance indicators (KPIs) upfront and maintain an open dialogue to ensure alignment on objectives. Regular check-ins and collaborative brainstorming sessions help to navigate challenges and optimize our partnership effectively.

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What is your leadership style, and how does it benefit your team?

My leadership style is collaborative and feedback-oriented. I believe in empowering my team by giving them the autonomy to take ownership of their projects while providing guidance and support when needed. This approach encourages creativity and boosts morale, ultimately leading to higher performance and team satisfaction.

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Full-time, on-site
DATE POSTED
March 29, 2025

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