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School Operations Manager

The CHS School Operations Manager is responsible for managing operations and interactions at CHS Centers. The individual will oversee administrative functions, lead and maintain team accountability, ensure compliance and quality, and develop and ensure policies and procedures for CHS Centers. The School Operations Manager will be an effective leader and administrator with strong experience leading operational activities relating to program support services, including but not limited to transportation, campus safety and security, facility maintenance, and food services. The individual will have strong skills in planning and organization, effective verbal and written communication, conflict management, and experience ensuring operational facility compliance with OCDEL, NAEYC, and other high-quality standards. The School Operations Manager will report to the CHS Center Director, with whom the individual will work closely to strategize on risks and issues. The starting salary for this position will be $51,943 to $69,344 annual, based on expertise.

Responsibilities:

  • Managing CHS Center data, outcomes, and trends on operational and administrative areas including staff retention, financial forecasts, and logistics
  • Overseeing inventory and the requisition process, including EPro; maintaining inventory data related to outside suppliers
  • Administering the contract for custodial/building services and coordination of internal staffing and external schedules for the Center
  • In collaboration with Central Office, developing and maintaining CHS policies and procedures, identifying potential risks and addressing them accordingly
  • Managing and maintaining center technology systems, in collaboration with Central Office IT department
  • Collaborating with the Center Director to set and implement operational strategies
  • Updating and training center staff on emergency response plans
  • Acting as main point of contact/Primary Incident Commander for the Emergency Response Plan; overseeing required monthly and yearly emergency drills
  • Making regular visits to classrooms to ensure alignment and maintenance of expectations, accountability, and best practices within administration, facilities, and operations
  • Implementing health precautions and safety processes and standards for the center (including cleaning and food preparation) to protect children and staff, and ensuring compliance with external reviews for food and physical safety (i.e. PA Department of Agriculture, etc.)
  • Overseeing production and proper handling of allergen friendly meals
  • Coordinating with external organizations to maintain operational, risk, and safety trainings
  • Coordinating with parents concerning transportation needs, services, times, and policies, and answering any related questions
  • Co-preparing the annual CHS budget in collaboration with the Center Director
  • Ensuring compliance of requirements and standards of OCDEL, Keystone STARS, NAEYC, OSHA and ServSafe in collaboration with other CHS Center staff
  • Supporting policies and procedures of CHS and acting as role model for those policies Training and implementing policies and procedures for CHS visitors
  • Primary on-site contact for facilities and responsible for submitting work orders
  • Coordinating fleet maintenance, compliance and inspections
  • Participating in the Manager on Duty rotation for the Center
  • Other duties as assigned

Qualifications

  • Bachelor's Degree required- Education, Business Administration, Management, Finance, Accounting, or Hospitality Management, or Nutrition related field. 
    Master's Degree MS, MBA, MEd preferred
  • 5 or more years of experience leading in related field (Operations/HR/Finance/Administrative, preferred)
  • 2+ years of experience working in the early childhood space, and closely with OCDEL, Keystone STARS, and NAEYC quality standards (preferred)
  • Demonstrated understanding of and ability to effectively work with low-income families preferred
  • Ability to forge strong business relationships with external vendors at the community at large
  • Exceptional interpersonal skills including the ability to influence, lead, and educate large teams
  • Comfortability with technology including MS Office suite (Outlook, Word, Excel and PowerPoint) and/or willingness to learn
  • Ability to work in a fast-paced environment with changing priorities
  • Responsible, enthusiastic, and cares about working in a mission-focused organization
  • Ability to proactively identify problems and implement solutions
  • Willingness to be held accountable and receive feedback
  • Commitment to the mission and values of CHS and MHS and demonstrated high degree of integrity as all MHS and CHS staff are considered to be role models for children
  • U.S. work authorization and successful completion of pre-employment background checks and clearances

Average salary estimate

$60643.5 / YEARLY (est.)
min
max
$51943K
$69344K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About School Operations Manager, CHS New Danville Center

Are you an experienced leader looking for a fulfilling role in education? Join CHS as a School Operations Manager in beautiful Lancaster County, PA! In this pivotal position, you'll manage the daily operations at CHS Centers, ensuring that everything runs smoothly and effectively. Your responsibilities will range from overseeing administrative functions to developing high-quality policies and procedures that comply with OCDEL and NAEYC standards. Collaboration is key, as you’ll work closely with the Center Director to strategize on various programs while leading a dynamic team dedicated to providing excellent program support services, including transportation, safety, and facility maintenance. Your strong organizational and communication skills will shine as you manage center data, oversee inventory processes, and implement health and safety standards to protect our students and staff. This position allows you to make a tangible impact on the lives of children by ensuring a safe and thriving operational environment. If you’re passionate about fostering strong community relationships and creating effective operational strategies, then this is the perfect opportunity for you. The salary ranges from $51,943 to $69,344 annually, depending on your expertise. You'll also enjoy the satisfaction of being part of a mission-driven organization committed to high-quality care and education. Ready to lead the way at CHS? Your journey starts here!

Frequently Asked Questions (FAQs) for School Operations Manager Role at CHS New Danville Center
What are the main responsibilities of the School Operations Manager at CHS?

The School Operations Manager at CHS plays a crucial role in overseeing the overall operations of CHS Centers. Key responsibilities include managing data on operational areas, coordinating inventory and external services, developing and training staff on emergency response plans, and ensuring compliance with OCDEL and NAEYC standards. The manager also collaborates with the Center Director to implement strategies and maintain communication with parents regarding services and transportation.

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What qualifications are required for the School Operations Manager role at CHS?

To qualify for the School Operations Manager position at CHS, candidates must hold a Bachelor's Degree in Education, Business Administration, Management, or a related field. A Master's Degree is a plus. Additionally, at least 5 years of leadership experience in operations or administrative roles is required, alongside 2 years in early childhood settings, ideally working with OCDEL and NAEYC standards.

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How can the School Operations Manager ensure the safety and compliance of CHS Centers?

The School Operations Manager ensures safety and compliance at CHS Centers by implementing health precautions, overseeing food safety, and maintaining facility standards in line with OCDEL and NAEYC requirements. Regular visits to classrooms help the manager monitor adherence to safety protocols, while coordination with external organizations ensures that staff receive necessary training on risk management and operational safety.

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What skills are important for a School Operations Manager at CHS?

Important skills for the School Operations Manager at CHS include strong planning and organizational abilities, effective communication (both verbal and written), conflict management, and a solid understanding of operational compliance in educational settings. Successful candidates should demonstrate problem-solving skills, adaptability in fast-paced environments, and the capacity to build positive relationships with staff, families, and community partners.

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What is the starting salary for the School Operations Manager position at CHS?

The starting salary for the School Operations Manager role at CHS ranges from $51,943 to $69,344 annually, depending on the individual's experience and qualifications. This position not only offers a competitive salary but also the opportunity to make a meaningful impact within a dedicated organization.

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Common Interview Questions for School Operations Manager
Can you describe your experience managing operations in an educational setting as a School Operations Manager?

When discussing your experience managing operations, focus on specific examples where you've coordinated multiple functions, such as transportation, safety, and compliance with regulations. Highlight the outcomes you achieved, particularly regarding efficiency, safety improvements, and compliance adherence. Use metrics or achievements to quantify your successes.

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How do you handle conflict among team members in the role of School Operations Manager?

In resolving conflicts, it's essential to approach the situation with empathy and an open mind. Share specific strategies you’ve used, such as active listening, facilitating constructive conversations, and focusing on common goals. Emphasize your commitment to creating a supportive environment where all team members feel valued.

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What strategies would you employ to ensure compliance with OCDEL and NAEYC standards?

Employ strategies like regular training sessions for staff, audits of operational practices, and continuous improvement initiatives. Discuss your experience in collaborating with regulatory bodies and your understanding of these standards to maintain high-quality education and care in early childhood settings.

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How can you ensure strong communication with families and the community as a School Operations Manager?

Discuss employing various communication channels to keep families informed and engaged, such as newsletters, workshops, and open forums. Highlight your experience with community relations and your ability to build partnerships that benefit the kids and enhance transparency.

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Describe a time when you implemented a new policy or procedure as a School Operations Manager.

Share a specific case where you identified a need for a new policy and the steps you took to implement it. Discuss the preparation, collaboration with stakeholders, employee training, and how you measured the success of the implementation to showcase your approach to problem-solving and leadership.

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What do you believe are the biggest challenges faced by a School Operations Manager?

Mention challenges such as balancing operational efficiency with educational quality, ensuring compliance across various standards, and managing resources within budget constraints. Then, explain how your experience equips you to address these challenges effectively.

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How do you prioritize tasks in a fast-paced educational environment?

Talk about your approach to task prioritization, such as using a matrix to evaluate urgency versus importance, and regularly assessing project timelines. Provide examples of how this has led to successful outcomes under tight deadlines.

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Can you explain a time when you improved operational efficiency in your previous role?

Use a specific example to demonstrate your analytical skills, highlighting the problem, the steps you took to find a solution, and the resulting improvements in efficiency or productivity. Quantify the results if possible to strengthen your narrative.

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What role does technology play in the operations of a CHS Center?

Discuss how technology enhances communication, streamlines operations, and aids compliance tracking. Share any experiences you’ve had in successfully implementing new technologies or systems, including the training necessary for effective adoption.

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What motivates you to work as a School Operations Manager at CHS?

Express your passion for education and community service. Talk about how the mission and values of CHS resonate with you and how you are eager to contribute to a positive impact on children’s lives through effective operations management.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 26, 2025

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