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Director of Fiscal Services - 706943

Job Description

*Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply. *

**This position may be eligible for remote work for up to 2 days per week, pursuant to the Remote Work **

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses more than 45,000 businesses in more than 40 industries and enforces key consumer protection, licensing, and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources and, by helping to resolve complaints, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. Through its community outreach and the work of its offices of Financial Empowerment and Labor Policy & Standards, DCWP empowers consumers and working families by providing the tools and resources they need to educate consumers and to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp or on its social media sites, Twitter, Facebook, Instagram and YouTube.

The Administration division at the Department of Consumer and Worker Protection is seeking an experienced and motivated Director of Fiscal Services to lead and oversee essential financial operations, including Collections, Accounts Receivable, Accounts Payable, Payroll, and Timekeeping Units. The candidate must be detail-oriented, analytical, and tech-savvy leader who thrives in a fast-paced environment. The ideal candidate will have proven experience managing teams and financial operations, ensuring accuracy, efficiency, and compliance with agency policies and regulations. As Director, you will play a key role in driving process improvements, optimizing workflows, and providing strategic financial guidance to support the agency’s mission. The candidate must have strong experience overseeing staff and accounting responsibilities, and able to handle issues, questions, or requests from multiple sources promptly and efficiently.
If you are passionate about financial management, excel at problem-solving, and enjoy leading teams to success, we encourage you to apply and be part of a team committed to excellence and public service!

Responsibilities include but are not limited to:

- Invoice processing, coordinating end of year close-out and agency-wide refunds processes

- Impress Funds, Cost of Investigation and Petty cash accounts management

- Payroll reporting and distribution, Timekeeping management

- Revenue reconciliation and reporting

- Collection, NGC/chargeback and refund processes

- Year-end close-out reporting

- Quality assurance

ADMINISTRATIVE STAFF ANALYST - 10026

Qualifications

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management. Eighteen (18) months of this experience must have been in an executive, managerial, administrative, or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above.

2. A baccalaureate degree from an accredited college and four years of satisfactory full-time professional experience in the areas described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

3. An associate degree or completion of 60 semester credits from an accredited college and six years of satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

4. A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and eight years of satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

5. A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least two years of experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

What You Should Know About Director of Fiscal Services - 706943, City of New York

Are you looking to make a significant impact in public service while showcasing your skills in fiscal management? The NYC Department of Consumer and Worker Protection (DCWP) is on the lookout for a dynamic Director of Fiscal Services to join our team in New York City. This pivotal role is crucial in overseeing essential financial operations such as Collections, Accounts Receivable, Accounts Payable, Payroll, and Timekeeping. As a leader who thrives in a fast-paced environment, you'll bring your analytical skills and tech-savvy approach to drive process improvements and optimize workflows. Your responsibilities will include managing teams, ensuring compliance with agency regulations, and providing strategic financial guidance that supports our mission to protect and empower New Yorkers. With a strong focus on detail, you will oversee various processes, from invoice processing to year-end close-out reporting. If you have a passion for financial management and a commitment to excellence and public service, we would love to see you apply for this exciting opportunity. Join us at DCWP and help foster thriving communities throughout New York City!

Frequently Asked Questions (FAQs) for Director of Fiscal Services - 706943 Role at City of New York
What are the primary responsibilities of the Director of Fiscal Services at the NYC Department of Consumer and Worker Protection?

The Director of Fiscal Services at the NYC Department of Consumer and Worker Protection is responsible for overseeing essential financial operations including Collections, Accounts Receivable, Accounts Payable, Payroll, and Timekeeping. This role involves managing teams to ensure accuracy and compliance, driving process improvements, and providing strategic financial guidance integral to the agency’s mission.

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What qualifications are required to become the Director of Fiscal Services at the NYC DCWP?

To qualify for the Director of Fiscal Services position at the NYC Department of Consumer and Worker Protection, candidates must hold a master’s degree in relevant fields such as economics or finance. Additionally, candidates should possess two years of satisfactory experience in budgeting, accounting, or fiscal management, with a significant portion of that time in a managerial or supervisory role.

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Is the Director of Fiscal Services position at the NYC DCWP eligible for remote work?

Yes, the Director of Fiscal Services position at the NYC Department of Consumer and Worker Protection may be eligible for remote work for up to two days a week, in line with the city’s remote work policies. This offers a flexible work environment while still fulfilling essential duties to protect and enhance the economic lives of New Yorkers.

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What skills are essential for the Director of Fiscal Services role at NYC DCWP?

The ideal candidate for the Director of Fiscal Services at NYC Department of Consumer and Worker Protection should have strong analytical skills, a detail-oriented mindset, and proficiency in financial operations. Additionally, excellent leadership abilities, effective communication, and a proactive approach to problem-solving are crucial for success in this role.

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What is the impact of the Director of Fiscal Services at the NYC DCWP on the community?

The Director of Fiscal Services at the NYC Department of Consumer and Worker Protection plays a vital role in fostering a culture of compliance and enhancing financial management within the agency. By optimizing financial workflows and improving accountability, this position directly contributes to creating empowered and thriving communities throughout New York City.

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Common Interview Questions for Director of Fiscal Services - 706943
What experience do you have in managing financial operations?

When discussing your experience in managing financial operations, be sure to highlight specific roles and responsibilities that align with those required by the Director of Fiscal Services. Discuss any teams you've led, the financial processes you've optimized, and how you've ensured compliance with regulations.

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Can you describe a successful process improvement you implemented in a financial operation?

In answering this question, choose a specific example where you identified a financial process that needed improvement, the steps you took to enhance it, and the positive outcomes that resulted. Emphasize your analytical skills and the impact on efficiency.

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How do you ensure accuracy in financial reporting?

Discuss the methods and tools you use to ensure accuracy in financial reporting, such as checks and balances, regular audits, and collaborative processes with your team. Provide examples where your attention to detail helped prevent discrepancies in financial data.

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What strategies do you use to motivate and lead your team in a fast-paced environment?

Highlight your leadership style and include specific examples of how you’ve successfully motivated teams. Discuss methods such as setting clear goals, providing professional development opportunities, and fostering an open communication environment.

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Describe a challenging financial issue you faced and how you resolved it.

Choose a specific challenge you encountered in fiscal management, illustrating the problem, your analysis of it, and the steps you took to resolve it efficiently. Focus on your problem-solving abilities and the positive outcomes.

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How do you stay updated with new regulations in fiscal management?

Talk about your commitment to continuous learning and professional development. Mention specific resources such as industry publications, workshops, or networking events that keep you informed about changes in regulations impacting fiscal management.

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Can you explain your experience with managing payroll and timekeeping processes?

Detail your hands-on experience with payroll systems, managing payroll reporting, and how you've ensured compliance with labor laws. Provide examples of how you corrected discrepancies and improved processes.

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What financial software are you proficient in and how have you used it in previous roles?

List the financial software you are familiar with and give specific examples of how you utilized them to manage financial data, streamline operations, and generate reports. Emphasize your ability to adapt and quickly learn new technologies.

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How do you handle conflicts or differing opinions within your team regarding financial decisions?

Discuss your approach to conflict resolution, emphasizing the importance of open communication and collaboration within your team. Provide examples of how you facilitated discussions to reach a consensus or found common ground.

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Why are you interested in the Director of Fiscal Services position at NYC DCWP?

When responding to this question, express your passion for public service and financial management. Highlight your interest in supporting the mission of the NYC Department of Consumer and Worker Protection and how your skills align with the agency's goals.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 4, 2025

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