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Executive Director - job 4 of 5

Job Description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $120,500.00 - $135,000.00

THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF ADMINISTRATIVE STAFF ANALYST.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.

The ACS Division of Financial Services (DFS) is responsible for supporting, planning, implementing, and monitoring the fiscal functions of the agency in accordance with City, State and Federal guidelines. The work of DFS includes managing the ACS budget; submission of monthly claims for revenue; processing of payments to provider agencies and vendors; monitoring the financial health of provider agencies through financial review and audits; maintenance of the ACS bank accounts; centralized oversight of ACS Child Welfare financial eligibility; and data maintenance for financial systems of record.


The ACS Child Welfare Payment Services Department is responsible for ensuring that all agency Human Services contracted and Adoption/KinGAP subsidy payments are issued in a timely manner and in accordance with governing directives. The Department’s scope includes payments for multiple program areas including Foster Care, Preventive Services, Juvenile Justice, DOE/CSE and Subsidy Payments. In total, the Department is responsible for the issuance of over $2 billion in payments per year. The Executive Director will oversee all Human Service Child Welfare payment units, which process care and maintenance, variance, preventive, PYA, Fair Futures, workforce enhancements, reunification supports, trauma informed treatment model, aftercare, special payments, fair hearings for Foster Care contracts along with, Homemaking, Preventive, Adoption Assistance, Housing Subsidy, Schools/Special Education and Juvenile Justice Programs.

The Executive Director is required to work closely with contracted providers and internally with senior managers across multiple Divisions. The Executive Director also acts as deputy to the Assistant Commissioner, representing the department at meetings and on workgroups and serves as the lead in the development of improved business processes for the department. The Executive Director will also be responsible for ensuring the timely review and processing of Human Services Child Welfare related invoices submitted through PASSPort, and provide administrative and supervisory oversight for the issuance of payments to provider agencies and vendors through both PASSPort and FMS; ensuring both the accuracy and timely issuance of payments.

Utilizing independent initiative, judgment and decision, manages difficult and responsible professional, financial duties in the preparation of payments and the administration of areas including Child Welfare/Preventive/Juvenile Justice/Client Services payment types; has extensive knowledge of ACS policies and guidelines, payment systems which include FMS and PASSPort, payment processing protocols, personnel and IT systems; works on special projects, as needed, crossing Division lines on broad-based scope.

Typical duties include but are not limited to:

- Manage a unit which includes Child Welfare/Juvenile Justice/Client Services, payment types, oversee staff, provide timely issuance of payments as well as ensuring accuracy of payments.
- Resolve vendor/provider related issues as well as agency-wide requests, determine status of payment processing requests and resolve any conflicts; interface with other ACS units and departments, outside entities such as vendors, clients and providers as well as any other groups that are appropriate.
- Develop and implement policies and guidelines providing support for supervisors and managers, including implementation of a training plan; responsible for reporting any discrepancies and issues to the Assistant Commissioner.
- Direct the staff in the application and implementation of administrative policies, procedures, and regulations for uniformity in interpretation and practice.
- Spearhead records scanning initiative for records management retention and audit review to facilitate claiming and interfacing with oversight requirements.
- Maintain standardized payment process and procedures, ensuring compliance with regulations, directives, and standards from City oversight entities such as the New York City Comptroller.
- Provide systemic assessment of the payment operation, evaluating IT infrastructure with the aim of providing automated support and elimination of duplicative data entry to better serve clients; coordinate with other ACS units, including Information Technology (IT), Budget, Claiming, Family Permanency Services and Division of Preventive Services, New York State and other City Agencies to develop applications that can improve the payment process.


ADDITIONAL INFORMATION:

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

TO APPLY:

- Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID # 703661.
- NO PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED.
- NOTE: ONLY CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.

ADMINISTRATIVE STAFF ANALYST ( - 1002E

Qualifications

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or

2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$127750 / YEARLY (est.)
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$120500K
$135000K

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What You Should Know About Executive Director, City of New York

If you're ready to take your career to the next level, the Administration for Children's Services (ACS) in New York City is looking for an Executive Director to join their passionate team. This role comes with a competitive salary ranging from $120,500 to $135,000, reflecting the vital work you'll be doing in child welfare and juvenile justice. You'll be at the helm of the ACS Division of Financial Services, overseeing Human Service Child Welfare payment units and ensuring timely and accurate processing of payments—over $2 billion annually! Your strong leadership will guide a dedicated team focused on issues ranging from foster care to juvenile justice programs. As the Executive Director, you will collaborate not only internally with senior managers across multiple divisions but also externally with contracted providers. Your input will be critical for developing innovative business processes to improve service delivery. If you're detail-oriented and have a knack for managing complex financial duties, this position allows you to utilize your extensive knowledge of ACS policies and payment systems to drive impactful change. Your role will also encompass a range of responsibilities, from resolving vendor-related issues to spearheading initiatives that enhance operational efficiency. Plus, your commitment to continuous improvement will help to develop policies that support the agency's mission. If you thrive in a dynamic, fast-paced environment and are committed to making a difference in the lives of children and families, this is the perfect opportunity for you to shine at ACS!

Frequently Asked Questions (FAQs) for Executive Director Role at City of New York
What are the primary responsibilities of the Executive Director at ACS?

The Executive Director at the Administration for Children’s Services (ACS) is pivotal in overseeing Human Service Child Welfare payment units, which process a variety of payments related to foster care and juvenile justice programs. Responsibilities include managing staff, ensuring timely and accurate payments, resolving vendor-related issues, and developing policies that facilitate the agency's goals. This role also requires acting as a deputy to the Assistant Commissioner, representing the department at meetings, and collaborating across various divisions.

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What qualifications are needed to apply for the Executive Director position at ACS?

To qualify for the Executive Director role at ACS, candidates must possess a master's degree from an accredited college in a relevant field, such as economics, finance, or public administration, along with at least two years of professional experience in related areas. Importantly, at least 18 months of this experience should be in an executive or managerial capacity. Alternatively, individuals with a baccalaureate degree and four years of professional experience, including the specified supervisory experience, may also apply.

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How does the Executive Director at ACS contribute to the agency's mission?

The Executive Director plays a critical role in supporting the mission of the Administration for Children’s Services (ACS) by managing financial operations that directly impact child welfare and juvenile justice services. Through effective leadership and policy development, the Executive Director ensures that financial resources are allocated efficiently, thus enhancing the agency's ability to serve vulnerable families and maintain their well-being.

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What is the expected salary range for the Executive Director position at ACS?

The Executive Director position at the Administration for Children's Services (ACS) offers a competitive salary ranging from $120,500 to $135,000. This reflects not only the expertise required for the role but also the significant responsibilities tied to ensuring the financial health of child welfare services in New York City.

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What type of experience is relevant for applying to the Executive Director role at ACS?

Relevant experience for the Executive Director position at the Administration for Children’s Services includes work in budget administration, financial management, or public administration. Candidates should have experience managing teams and overseeing financial functions in a significant capacity. This experience should ideally encompass roles that focus on economic or financial research and operational management within human services.

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Common Interview Questions for Executive Director
Can you describe your experience with budget management in public administration?

When answering this question, focus on specific instances where you've managed budgets in a public or private sector setting. Highlight your understanding of budgetary constraints and how you've successfully navigated them. Mention any tools or processes you used to monitor spending and ensure financial compliance.

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How do you approach performance management within your team?

Discuss your strategies for motivating and managing staff performance. Including your experience with setting clear expectations, providing feedback, and encouraging professional development. It's helpful to mention any performance metrics you’ve used to assess individual and team outcomes effectively.

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What steps do you take to ensure compliance with regulatory requirements?

Outline your understanding of regulatory requirements within child welfare and financial processes. Discuss your experience in conducting audits, developing compliance policies, and proactively addressing any discrepancies to safeguard against violations.

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Can you provide an example of a successful change management initiative you've led?

Share a specific example of a change management project where you played a critical role. Focus on the process you followed, how you engaged stakeholders, and the strategies you implemented to ensure a smooth transition to new operating procedures.

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How do you foster collaboration between departments?

Emphasize your collaborative leadership style and how you effectively facilitate communication among various departments. Share examples of cross-functional projects you've managed and how you bridged different teams to achieve a common goal.

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How do you handle disputes with vendors or providers?

Describe your approach to conflict resolution, particularly with vendor relationships. Highlight your problem-solving skills and your ability to maintain professionalism and focus on finding mutually beneficial solutions.

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What is your experience with implementing technology solutions in financial management?

Discuss your familiarity with financial management systems and any technology solutions you have implemented in your past roles. Explain how these solutions improved efficiency or accuracy in financial processes.

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What methods do you use to assess and improve operational efficiency?

Talk about your analytical skills and tools you employ for assessing operational efficacy. Discuss specific metrics you track and changes you've enacted based on those assessments to enhance overall functionality.

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How would you approach training for new policies?

Explain your vision for onboarding training sessions that effectively communicate new policies to your team. Discuss methods you find effective, such as hands-on workshops, e-learning, or mentorship programs.

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Why do you want to work as an Executive Director at ACS?

Share your passion for child welfare and your commitment to serving families in need. Illustrate how your values align with ACS's mission and how you see your skills and experiences making a positive impact in this role.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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DATE POSTED
April 5, 2025

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