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Public Health Advisor, Bureau of Public Health Clinics - job 1 of 2

Job Description

Public Health Adviser I-51191 Open to candidates who are permanent in the civil service title or to those eligible candidates who have successfully filed for PUBLIC HEALTH ADVISER Exam No. 5116 within the filing period From: October 9, 2024 To: October 29, 2024 or PROMOTION TO PUBLIC HEALTH ADVISER Exam No. 5541 within the filing period From: October 9, 2024 To: October 29, 2024

The Bureau of Public Health Clinics (BPHC) mission is to promote a healthy community by providing New Yorkers with the resources needed to make informed and empowered health decisions; identify and treat tuberculosis and provide immunization and sexual health services regardless of ability to pay or immigration status. To achieve its mission, the BPHC provides direct clinic services to people seeking health care; monitors disease trends; provides education and training to service providers and community groups; conducts research; and develops policies and programs to deliver high quality clinical care which best serve New Yorkers.

BPHC seeks to hire a Public Health Adviser II. This individual will report to a Clinic Manager and will be responsible for conducting confidential interview sessions of patients who are diagnosed with or at risk for STDs/HIV to identify and refer for exam and/or treatment.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

- Greeting patients seeking sexual health clinic services including ensuring that patients observe adequate social distance guidelines.

- Administering a COVID19 Health Screening Questionnaire to each patient before possible admission including documenting outcomes of said screening.

- Referring patients that do not meet our current COVID19 admission criteria to community providers including the DOHMH BSTI Hotline

- Providing temperature scans to each patient seeking services in our sexual health clinic

- Registering patients into our Electronic Medical Record (EMR) and expediting to reduce exposure to coronavirus by limiting the number of interactions between patients and other staff. For patients screening positive or are determined to have a temperature, public health advisors inform appropriate medical staff so that patient can be placed in restricted room

- Assuring that disease intervention and prevention activities are delivered in accordance with bureau policies.

- Overseeing a caseload of STI clinic patients who are seeking HIV prevention services

- Ensuring that the patient is connected to prevention and treatment services and the patient adheres to the established plan of care.

- Delivering health education and health promotion messages according to STI clinical protocols

- Coordinating logistics for plan adherence such as appointment reminders, scheduling, medication adherence, arranging transportation and others as needed.

- Maintaining liaison with health care providers and others including public and private agencies to expedite the efficient follow up and treatment of patients enrolled in program.

- Ensuring that patients receive appropriate education and interventions about sexually transmitted infections including appropriate referrals for testing and treatment.

PREFERRED SKILLS:
Applicant MUST be a permanent Public Health Advisor or show proof of taking the recent Public Health Advisor exam

Why you should work for us:

- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-396-6549.

PUBLIC HEALTH ADVISER - 51191

Qualifications

1. A baccalaureate degree from an accredited college, including or supplemented by twelve semester credits in health education, or in health, social or biological sciences; or
2. A baccalaureate degree from an accredited college, and six months of full-time satisfactory experience in a health promotion or disease intervention/prevention program, performing one or more of the following: interviewing, conducting field investigations, assessing health risks, making referrals, or collecting and analyzing epidemiological data; or
3. A four-year high school diploma or its educational equivalent, and four years of full-time satisfactory experience as described in "2" above; or
4. Education and/or experience equivalent to "1", "2" or "3" above. Undergraduate college credit can be substituted for experience on the basis of 30 semester credits from an accredited college for one year of full-time experience. However, all candidates must have a four-year high school diploma or its educational equivalent, and either twelve semester credits as described in "1" above or six months of experience as described in "2" above.
Additional Requirements
A. To be assigned to Assignment Level II, candidates must have, in addition to meeting the minimum qualification requirements listed above, at least one year of experience as a Public Health Adviser, Assignment Level I, or at least one additional year of experience as described in Qualification Requirement "2" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

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What You Should Know About Public Health Advisor, Bureau of Public Health Clinics, City of New York

Are you ready to make a difference in the health of New Yorkers? Join the Bureau of Public Health Clinics as a Public Health Advisor! This exciting role involves directly supporting our mission to promote a healthy community by helping individuals make informed health decisions. You’ll be working closely with patients diagnosed with or at risk for STDs/HIV, conducting confidential interviews to ensure they receive the necessary treatments and exams. Your day-to-day will include greeting patients, administering COVID-19 health screenings, and registering them into our Electronic Medical Record system, all while maintaining a supportive and safe environment. You will also oversee a caseload of STI clinic patients and connect them with vital prevention services tailored to their needs. In the role of Public Health Advisor, you will provide education about sexually transmitted infections, assist with appointment logistics, and maintain communication with healthcare partners to ensure comprehensive care. If you are currently a permanent Public Health Advisor or have recently taken the Public Health Advisor exam, this is your chance to join a dynamic team at the NYC Health Department, contributing to essential public health initiatives and benefiting from exceptional city employee benefits including premium-free health insurance, loan forgiveness opportunities, and robust wellness programs. Together, let’s continue making NYC a healthier place for everyone!

Frequently Asked Questions (FAQs) for Public Health Advisor, Bureau of Public Health Clinics Role at City of New York
What are the key responsibilities of a Public Health Advisor at the Bureau of Public Health Clinics?

As a Public Health Advisor at the Bureau of Public Health Clinics, you'll conduct confidential interviews with patients at risk for STDs/HIV, administer health screenings, and ensure they connect with necessary prevention and treatment services. You'll manage a caseload of patients, provide health education according to clinic protocols, and coordinate logistics for patients to ensure their well-being.

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What qualifications are required for the Public Health Advisor position at the Bureau of Public Health Clinics?

To qualify for the Public Health Advisor position at the Bureau of Public Health Clinics, candidates must have a baccalaureate degree with relevant coursework in health education or related fields, or substantial experience in health promotion and disease intervention. Alternatively, relevant work experience can substitute for educational qualifications, as outlined in the job posting.

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What benefits can a Public Health Advisor expect when working for the Bureau of Public Health Clinics?

Working for the Bureau of Public Health Clinics offers an array of benefits, including premium-free health insurance, access to loan forgiveness programs, a public sector pension plan, and a Worksite Wellness Program. These benefits reflect the commitment to not only the health of New Yorkers but also the well-being of our employees.

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What kind of work environment can a Public Health Advisor expect at the Bureau of Public Health Clinics?

Public Health Advisors at the Bureau of Public Health Clinics work in a dynamic environment focused on community health. The bureau prides itself on inclusivity, job security, and opportunities to positively impact public health initiatives while providing a supportive workplace for employees.

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What growth opportunities exist for a Public Health Advisor at the Bureau of Public Health Clinics?

There are numerous growth opportunities for Public Health Advisors at the Bureau of Public Health Clinics. Employees can gain valuable experience in public health initiatives, pursue additional certifications, and have pathways towards promotions through ongoing training and performance evaluations within the NYC Health Department.

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Common Interview Questions for Public Health Advisor, Bureau of Public Health Clinics
Can you describe your experience with conducting health screenings and patient interviews?

In an interview for a Public Health Advisor position, emphasize your hands-on experience with health screenings and how you approach patient interviews with empathy and confidentiality. Provide specific examples showcasing your communication skills and how you've successfully identified patient needs.

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How do you stay informed about the latest public health trends and guidelines?

Share your strategies for staying updated with public health trends, such as subscribing to relevant journals, attending workshops, or following reputable organizations online. Highlight how this knowledge empowers you to deliver accurate and relevant health information to patients.

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Describe a time you handled a difficult situation with a patient.

In your response, detail a specific scenario where you encountered a challenging patient interaction. Focus on your ability to remain calm, listen actively, and apply conflict resolution skills to ensure the patient's needs were addressed while maintaining dignity.

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How would you ensure adherence to health plans for your patients?

Explain your approach to ensuring patient adherence, such as utilizing tools for appointment reminders or providing consistent follow-up communications. Discuss how you build relationships with patients to encourage their commitment to health plans.

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Why do you want to work as a Public Health Advisor for the Bureau of Public Health Clinics?

Articulate your passion for public health and how the mission of the Bureau of Public Health Clinics resonates with you. Share your desire to contribute to the health of the community and help vulnerable populations access necessary services.

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What experience do you have with education and outreach in public health?

Provide specific examples from past roles where you've conducted outreach activities or health education services. Highlight your methods for engaging diverse audiences and the positive outcomes of your campaigns.

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How do you prioritize tasks in a busy clinic environment?

Discuss your time management strategies and how you prioritize patient needs and administrative responsibilities. Share your experience in a fast-paced setting and how you effectively manage multiple tasks while ensuring patient care remains at the forefront.

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What do you believe are the most important qualities for a Public Health Advisor?

Identify key qualities such as empathy, communication skills, and adaptability, and explain why they are crucial in the role of a Public Health Advisor. Offer examples of how you've demonstrated these qualities in practice.

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How would you handle updates provided by healthcare partners?

Describe your approach to communication with healthcare partners, emphasizing your ability to interpret and act on updates promptly. Discuss how you incorporate these updates into patient care and outreach strategies effectively.

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Can you share your understanding of current public health challenges?

Show your awareness of current public health issues, such as the impact of COVID-19, STIs, and health equity. Discuss how these challenges influence your work and shape your goals as a Public Health Advisor.

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DATE POSTED
March 30, 2025

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