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Systems Engineer

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Job Description

Note: Only those serving in the permanent civil service title of Certified IT Admin. (Lan/Wan) will be considered.

The Fire Department of the City of New York (FDNY) is the largest Fire Department in the United States and universally is recognized as the world's busiest and most highly skilled emergency response agency. The Department's main goal is to provide fire protection, emergency medical care, and other critical public safety services to residents and visitors in the five boroughs. FDNY members are sworn to serve and protect life and property and the Department works to continually educate the public in fire, life safety and disaster preparedness, along with enforcing public safety codes. Since its inception in 1865, FDNY has helped lead efforts to make New York the safest big city in the nation. This accomplishment requires a steadfast and daily commitment to maintaining the Department's core values.

The Fire Department, City of New York (FDNY), seeks a full-time Systems Engineer in the Bureau of Technology Development and Systems. Reporting directly to the Manager, Servers and Systems, the successful candidate will:
Manage Virtualization infrastructure including computer hardware, storage and network integration
- Manage VDI infrastructure
- Serve as a subject matter expert in the management of Windows Operating Systems and virtual appliances
- Architect new IT solutions in response to business needs
- Automate common tasks using Powershell
- Troubleshoot production issues including reviewing logs, performing and analyzing network packet captures and correlating events across disparate systems
- Manage shared infrastructure services including Active Directory, DNS, Backup software, monitoring and security tools
- Assist with projects involving the implementation, migration and upgrade of it systems
- Maintain a consistent focus on the security of the IT ecosystem including password security, patching and hardening of attack exposure.

Special Working Conditions: May be required to work shifts including nights, Saturdays, Sundays, and holidays.

CERTIFIED IT ADMINISTRATOR (LA - 13652

Qualifications

Professional/vendor certification(s) in local area network administration that is required for the position to be filled. In addition, all candidates must have the following:

1. A baccalaureate degree from an accredited college, and two years of satisfactory full-time (not classroom based) experience in local area network and/or wide area network planning, design, configuration, installation, implementation, troubleshooting, integration, performance monitoring, maintenance, enhancement, and security management; or

2. A four-year high school diploma or its educational equivalent and six years of satisfactory full-time (not classroom based) information technology experience of which at least 2 years must have been as described in "1" or

3. A satisfactory equivalent of education and/or experience equivalent to "1" or "2" above. Education may be substituted for experience on the basis that 30 undergraduate semester credits from an accredited college is equivalent to 6 months of experience. A master’s degree in computer science or a related field from an accredited college may be substitute for one year of experience. However, all candidates must have at least one year of satisfactory (not classroom based) full-time information technology experience as described in "1" above.

Note: In addition to meeting the minimum Qualification Requirements: Incumbents may be required to update existing and/or obtain additional professional industry-standard certification(s) for current and future technical environments(s) in which they may be assigned to work, as determined by the employing agency.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$80000 / YEARLY (est.)

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$70000K

$90000K

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What You Should Know About Systems Engineer, City of New York

The Fire Department of the City of New York (FDNY) is looking for a talented Systems Engineer to join their Bureau of Technology Development and Systems in the vibrant city of New York. This full-time position offers an exciting opportunity to work with one of the busiest and most respected emergency response agencies in the world. As a Systems Engineer, you'll be at the forefront of managing their virtualization infrastructure, optimizing computer hardware, and integrating storage and networks to keep operations running smoothly. Your expertise with Windows Operating Systems and virtual appliances will be crucial, as you'll architect innovative IT solutions that address evolving business needs. You'll also get to automate repetitive tasks using Powershell, troubleshoot production issues, and maintain shared infrastructure services like Active Directory and DNS. Your role will contribute directly to FDNY’s mission of public safety, all while working in a dynamic environment that values collaboration and commitment. Please note, candidates must hold the title of Certified IT Admin and meet the specified qualifications, which include having a degree and relevant experience in local or wide area network administration. This is a unique chance to make a real difference while advancing your IT career in a supportive and diverse workplace. Come be a part of a team that's dedicated to ensuring that New York remains one of the safest big cities in the country.

Frequently Asked Questions (FAQs) for Systems Engineer Role at City of New York

What are the main responsibilities of a Systems Engineer at the Fire Department of the City of New York?

As a Systems Engineer at the Fire Department of the City of New York, you will manage virtualization infrastructure, oversee VDI setups, and serve as a subject matter expert on Windows Operating Systems. Your responsibilities will also include architecting new IT solutions, automating tasks with Powershell, and troubleshooting production issues. You’ll be involved in maintaining shared infrastructure services such as Active Directory and DNS, ensuring that the IT ecosystem remains secure and robust while assisting with system upgrades and migrations.