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Community Health Partner

Job Description:

Community Health Partners support integrated social care for members with complex health needs (social, behavioral and physical).

Responsibilities:

  • Meets with members in the community (home, short-term nursing facility shelter, hospital) as needed, including as an extension of the care team

  • Cares for members, identifying and addressing their barriers to and social influences on optimal health.

  • Coordinates care for a case load of members, identifying and addressing their barriers to and social influences on optimal health.

Work Experience:

  • 2+ years of progressive experience in care coordination, community health, health promotion, or a related field.

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. The expected salary range for this position is: 

Min $28.95,

MRP $32.17,

Max $35.39

Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

Covid -19 Vaccine - Please Read:

Cityblock requires individuals hired into in-person, member-facing positions to provide proof that they have received the COVID-19 vaccine.  

 

The requirement is based on the safety and effectiveness of the vaccine in protecting against COVID-19, and our shared responsibility for the health and safety of members, colleagues, and community.

Any individuals subject to this requirement may submit for consideration a request to be exempted from the requirement (based on a valid religious or medical reason) on forms to be provided by Cityblock.  Such exemption requests are subject to review by Cityblock on a case-by-case basis and approval is not guaranteed.

Medical Clearance (for Member-Facing Roles):

You must complete Cityblock’s medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases.

We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.

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Average salary estimate

$3217 / YEARLY (est.)
min
max
$2895K
$3539K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Community Health Partner, Cityblock Health

Are you passionate about community health and making a real difference in people's lives? Join Cityblock as a Community Health Partner in Worcester, MA! In this role, you'll be an integral part of a team that supports individuals with complex health needs, helping them navigate the social, behavioral, and physical barriers that affect their health. You'll have the chance to meet members right where they are—whether that’s at home, in a short-term nursing facility, or a hospital. Your responsibilities will include caring for members, coordinating their care, and ensuring they receive the support they need to achieve optimal health outcomes. To succeed in this position, you'll need at least 2 years of progressive experience in care coordination, community health, health promotion, or a related field. At Cityblock, we’re committed to diversity and inclusion, and we believe that a diverse workforce is vital to our mission. Along with a competitive salary range of $28.95 to $35.39 per hour, we offer an array of benefits including health insurance, retirement plans, and paid time off. If you’re ready to enhance your career and contribute to meaningful change in your community, we want to hear from you!

Frequently Asked Questions (FAQs) for Community Health Partner Role at Cityblock Health
What are the primary responsibilities of a Community Health Partner at Cityblock?

As a Community Health Partner at Cityblock, your primary responsibilities include meeting with members in various community settings, coordinating care for a caseload of members, and identifying barriers to optimal health. You'll work closely with the care team to ensure members receive the support they need to address social influences on their health.

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What qualifications are necessary to be a Community Health Partner at Cityblock?

To qualify for the Community Health Partner position at Cityblock, applicants should have a minimum of 2 years of progressive experience in care coordination, community health, or health promotion. A strong understanding of social determinants of health and excellent interpersonal skills are also crucial for effectively supporting members.

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What benefits does Cityblock offer Community Health Partners?

Cityblock offers a comprehensive benefits package for Community Health Partners, including health insurance, life insurance, retirement benefits, equity participation, and generous paid time off that includes vacation and sick leave. Furthermore, we prioritize employee welfare and satisfaction as part of our mission.

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Is COVID-19 vaccination required for the Community Health Partner role at Cityblock?

Yes, Cityblock requires individuals hired for in-person, member-facing roles like Community Health Partner to provide proof of COVID-19 vaccination. This requirement is in place to ensure the health and safety of our members and community. Applicants may request exemptions for valid religious or medical reasons.

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How does Cityblock support diversity and inclusion within its Community Health Partner team?

At Cityblock, diversity is a core tenet of our work and the populations we serve. We are an equal opportunity employer, committed to fostering an inclusive environment where everyone, regardless of race, gender identity, sexual orientation, or any other characteristic, is respected and supported.

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Common Interview Questions for Community Health Partner
What motivates you to work as a Community Health Partner?

When answering this question, share your personal reasons for wanting to support community health, such as a passion for helping underserved populations or experiences that shaped your outlook. Be specific about what drives you in this fulfilling role.

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Can you describe your experience in care coordination?

For this question, outline your relevant experience coordinating care for individuals, focusing on specific duties you've managed, challenges you've overcome, and how you've impacted patients' health positively.

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How do you approach building relationships with members?

Discuss your strategies for establishing trust and rapport with members, such as active listening, showing empathy, or ensuring open communication. Highlight any successful case examples if possible.

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What strategies do you use to identify social determinants of health?

Explain how you assess the different social factors that may affect a member's health. This could involve using assessment tools, conducting interviews, or collaborating with multidisciplinary teams to gather comprehensive data.

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How do you handle conflicts when coordinating care for members?

Describe your approach to conflict resolution, emphasizing communication, negotiation skills, and a focus on the member's best interests. Provide an example of a specific conflict you've handled effectively.

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What ideas do you have for improving community health access?

Share innovative ideas or programs you believe could help increase health access in the community, based on your past experiences or research into effective practices in other areas.

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Describe a successful care plan you've created in the past.

Talk about how you tailored a care plan to meet specific needs of a member, the collaborative efforts you made with other health professionals, and the outcomes achieved, showcasing your skills in individualized care.

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How do you stay current with best practices in community health?

Discuss the resources you use to stay informed, such as industry publications, training opportunities, and networking. Show your commitment to professional development within the community health sector.

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In your opinion, what role does empathy play in being a Community Health Partner?

Emphasize the vital role of empathy in understanding and addressing member needs. Engage with examples of how empathetic interactions have created positive impacts in community health settings.

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What challenges do you anticipate in this role, and how would you overcome them?

Recognize potential challenges, such as resource limitations or member engagement, and outline strategies you would employ to address these, demonstrating your problem-solving abilities and proactive attitude.

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Cityblock Health is tech-driven healthcare provider for communities with complex needs. The company's tech enables scale by bringing together practical information, coordination, and communication for our members and our care teams.

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Full-time, on-site
DATE POSTED
April 7, 2025

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