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Finance Manager - CMA’s Rocky Mount Toyota image - Rise Careers
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Finance Manager - CMA’s Rocky Mount Toyota

Description

CMA’s Rocky Mount Toyota is seeking a highly skilled and detail-oriented Finance Manager to join our dynamic team. As the Finance Manager, you will be responsible for overseeing and managing the financial operations of the dealership, ensuring all financial activities comply with company policies and industry regulations. You will play a key role in supporting dealership sales and service departments by providing financial solutions and offering a high level of customer service to our clients.
 

Key Responsibilities:

  • Oversee the finance and insurance process, ensuring an exceptional customer experience.
  • Collaborate with the sales team to maximize profitability and provide tailored finance solutions.
  • Maintain strong relationships with financial institutions and lenders.
  • Ensure compliance with all regulatory requirements and company policies.
  • Train and mentor team members to enhance their skills and performance.

Benefits

  • Employee Stock Ownership Plan (ESOP)
  • Competitive insurance benefits including medical, dental, vision, employer paid life insurance, short-term disability, long-term disability, and employee assistance program
  • 401k plan with company matching
  • Paid Time Off and Holiday pay
  • Associate discounts on vehicle purchases, parts, and service
  • Paid maternity leave after one year of employment
  • Closed on Sunday

Requirements

Education and/or Experience

  • Minimum of 3 years of experience as a Finance Manager or Sales Manager in the automotive industry.
  • Strong leadership, communication, and organizational skills.
  • Comprehensive understanding of financing options, credit approval processes, and dealership operations.
  • Commitment  to providing outstanding customer service and fostering teamwork.
  • Strong knowledge of finance and accounting principles, dealership operations, and financial regulations.

Language Skills

  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
  • Strong interpersonal and communication skills to engage with customers effectively.

Certificates, Licenses, Registrations

  • Valid Driver's License

Physical Demands

  • Sitting for periods while handling contracts, completing paperwork, or working on a computer.
  • Frequently walking throughout the dealership and lot to show vehicles, check inventory, or meet customers.
  • Standing for extended periods while assisting customers or participating in sales events.
  • Occasionally lifting and carrying promotional materials, paperwork, or vehicle accessories, usually under 20-30 pounds.
  • Bending, reaching, or stooping to retrieve items or inspect vehicles (e.g., checking tires or interior).
  • Working outdoors while showing vehicles on the lot, which may involve exposure to varying weather conditions such as heat, cold, rain, or snow.

Work Environment

  • Working  in a bright, clean, and professional showroom where vehicles are displayed.
  • Spending time outside showing vehicles, walking the lot with customers, and moving inventory.
  • Joining customers on test drives, which may involve driving on nearby roads or highways.
  • Schedule can vary based on dealership hours and sales events. Schedule often includes evenings, weekends, and holidays, as these are peak times for car shopping.
  • Typical dealership sounds include conversations, phones ringing, and occasional vehicle noise from test drives or nearby service departments.

Average salary estimate

$75000 / YEARLY (est.)
min
max
$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Finance Manager - CMA’s Rocky Mount Toyota, CMA's Rocky Mount Toyota

CMA's Rocky Mount Toyota is on the lookout for an exceptional Finance Manager to join our vibrant team in Rocky Mount, North Carolina! In this role, you'll be at the heart of our dealership's financial operations, ensuring that everything runs smoothly and complies with industry standards. Your day-to-day will involve overseeing the finance and insurance processes, working alongside our sales team to offer tailored financial solutions that align with our customers' needs. Building strong relationships with various financial institutions and lenders will be crucial, as will conducting training sessions to enhance the skills of your team members. Your leadership and customer service expertise will shine as you support our sales and service departments, ensuring a delightful experience for all our clients. Joining CMA's Rocky Mount Toyota means being part of a workplace that values its employees and offers fantastic benefits like an Employee Stock Ownership Plan, competitive insurance packages, and paid time off. We're looking for a Finance Manager with a minimum of three years of experience in the automotive sector, a solid grasp of financing options, and the capability to lead a dynamic team. If you’re ready to elevate your career in a supportive and engaging environment, we can't wait to hear from you!

Frequently Asked Questions (FAQs) for Finance Manager - CMA’s Rocky Mount Toyota Role at CMA's Rocky Mount Toyota
What are the key responsibilities of the Finance Manager at CMA’s Rocky Mount Toyota?

As a Finance Manager at CMA’s Rocky Mount Toyota, you will oversee the finance and insurance process, ensuring stellar customer experiences while collaborating with the sales team to maximize profitability. You’ll maintain relationships with financial institutions, ensure compliance with regulations, and play a pivotal role in training and mentoring your team.

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What qualifications do I need to become a Finance Manager at CMA’s Rocky Mount Toyota?

To qualify for the Finance Manager role at CMA’s Rocky Mount Toyota, a minimum of three years' experience in a similar position in the automotive industry is essential. Strong communication skills, a comprehensive understanding of financing options, and a commitment to outstanding customer service are also vital.

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How does CMA’s Rocky Mount Toyota support its Finance Manager’s career development?

CMA’s Rocky Mount Toyota supports its Finance Managers through training and mentorship programs aimed at enhancing leadership and customer service skills. The company fosters a collaborative work environment that encourages professional growth and innovation in financial practices.

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What benefits does CMA’s Rocky Mount Toyota offer to its Finance Manager?

CMA’s Rocky Mount Toyota provides an attractive benefits package for its Finance Manager, including an Employee Stock Ownership Plan, competitive insurance benefits, a 401k plan with company matching, paid time off, and even discounts on vehicle purchases. It’s a workplace that truly values its employees!

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What is the work environment like for a Finance Manager at CMA’s Rocky Mount Toyota?

The work environment for a Finance Manager at CMA’s Rocky Mount Toyota is dynamic and customer-focused. You’ll work in a clean, bright showroom while spending time outdoors on the lot with customers. Expect a lively atmosphere with a variety of sounds typical of a busy dealership.

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Common Interview Questions for Finance Manager - CMA’s Rocky Mount Toyota
Can you describe your experience in the automotive industry as a Finance Manager?

When answering this question, highlight your specific roles and achievements in past positions. Describe how you managed financial operations, collaborated with sales teams, and ensured customer satisfaction while adhering to regulations.

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How do you ensure compliance with financial regulations in your role?

Explain your understanding of relevant financial regulations and how you implement processes to ensure adherence. Mention any specific tools or training you've utilized to stay informed about compliance requirements.

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What strategies do you use to build strong relationships with financial institutions?

Discuss your approach to relationship-building, such as regular communication, understanding their needs, and finding mutually beneficial solutions. Providing examples from past experiences can strengthen your answer.

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How would you handle a situation with a dissatisfied customer during a financial consultation?

Share your approach to conflict resolution, such as active listening, empathizing with their concerns, and offering viable solutions. Highlight your commitment to customer service and turning a negative experience into a positive outcome.

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What financial software are you familiar with, and how have you used it in previous roles?

Mention specific financial software you’ve used, demonstrating your proficiency. Discuss how these tools aided in improving efficiency, accuracy, or compliance within your previous roles.

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How do you prioritize and manage multiple tasks in a fast-paced dealership environment?

Talk about your organizational and time management skills. Explain how you prioritize tasks based on urgency and importance, and provide examples of successfully managing high-pressure situations.

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Can you share an example of a successful finance initiative you implemented?

Provide a specific example where your initiative significantly improved processes or profitability. Explain the steps you took to implement this initiative and the results achieved.

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What practices do you implement to keep your team motivated and productive?

Discuss strategies you employ to foster a positive team culture, such as setting clear expectations, recognizing achievements, and providing ongoing training and development opportunities.

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How do you stay updated on industry trends and changes in financial regulations?

Explain your proactive approach to professional development, such as attending industry conferences, networking, or subscribing to relevant publications. Emphasize your commitment to continuous learning.

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What do you think is the key to delivering exceptional customer service in the finance department?

Focus on communication, empathy, and transparency as the cornerstones of great customer service. Share how you ensure customers feel heard and valued during their financial decision-making process.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 8, 2025

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