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Compliance L&D Specialist

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

Compliance L&D provides end to end learning services, and management for all first line of defense compliance processes, including Transaction Monitoring, Enhanced Due Diligence, Screening and Complaints.

The team is responsible for the design, development, implementation and evaluation of all learning deliverables spanning new hire/cross skilling, change management and performance improvement.

What you’ll be doing (ie. job duties): 

  • You should have a strong understanding of regulatory and legal requirements related to compliance, such as: Transaction Monitoring, Sanctions, Anti-Money Laundering, and/or privacy.
  • You will support the Compliance TMS training program: enabling the team’s strategic vision by designing and developing content, ongoing deployment and maintenance of the program, measuring program success, and soliciting feedback for future iterations. 
  • You will own pulling and analyzing metrics related to your training program
  • You will work with the Compliance L&D Lead to support L&D’s book of work and priority initiatives
  • You will support ad hoc projects and initiatives for the Compliance training team
  • You will ensure your training program is aligned with regulatory and legal requirements
  • You will maintain multiple training program asset types: elearning courses, instructor led resources, nesting process documents/trackers, training calendars, etc.
  • You will collaborate with multiple internal teams (Workforce Management, Vendor Management, Operations, Compliance etc) for training program feedback, to obtain required sign-offs, and for support with ongoing training deployments
  • You will manage multiple projects and deployments simultaneously, owning all aspects of resource coordination, timelines, deliverables, and goals.
  • You will work in tools like: Articulate, Docebo, Jira, Looker, Slack, and Gsuite products.

What we look for in you (ie. job requirements): 

  • Minimum 2 years of formal experience in Learning and Development (L&D), including instructional design and end-to-end training project management, preferably in AML, Fraud or other Compliance-related pillars.
  • Hands-on experience with eLearning tools such as Articulate 360 and Adobe Suite for designing and delivering high-quality training resources.
  • Proficiency in learning management systems such as Docebo for managing, maintaining, and deploying training programs.
  • Proven track record of successfully managing complex projects with multiple stakeholders and delivering high-quality results within deadlines.
  • Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
  • Strong analytical and problem-solving skills, with the ability to identify training needs, evaluate training effectiveness, and recommend improvements.
  • Ability to work independently and as part of a team, with a high level of self-motivation and accountability.
  • Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines.
  • Experience working with outsourced partners in deploying training and managing training performance globally.
  • Flexibility and ability to travel to Business Process Outsourcing (BPO) offices domestically if required.

P64184

#LI-Onsite

 
Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).
Pay Range:
$41.27$41.27 USD

Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.  For US applicants, you may view the Know Your Rights notice here.  Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. 

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information.  For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.    

 

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Average salary estimate

$43000 / YEARLY (est.)
min
max
$43000K
$43000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Compliance L&D Specialist, Coinbase

At Coinbase, we're on a mission to increase economic freedom in the world, and we're looking for a passionate Compliance L&D Specialist to join our Charlotte, North Carolina team. In this exciting role, you'll have the chance to shape the future of our compliance training programs. You’ll be responsible for designing and implementing innovative learning solutions that ensure our team is well-versed in critical areas like Transaction Monitoring, Anti-Money Laundering, and other compliance-related processes. Imagine collaborating with diverse internal teams while developing engaging eLearning courses and instructor-led training materials. If you thrive in a fast-paced and dynamic environment, and enjoy diving deep into regulatory requirements, this position may be just what you’re looking for. We encourage our specialists to maintain multiple projects simultaneously while also analyzing metrics to gauge the effectiveness of training initiatives — it’s all about continuous improvement here at Coinbase. Additionally, exposure to tools such as Articulate, Docebo, and Looker will help amplify your skills while delivering meaningful content that resonates with your colleagues. We believe in providing our employees with the resources they need to excel and encourage constant feedback to grow. So, if you’re ready for a challenging yet rewarding role that allows you to make a real impact on compliance education and training, consider joining us at Coinbase! Your journey towards mastering the future within the crypto landscape starts here!

Frequently Asked Questions (FAQs) for Compliance L&D Specialist Role at Coinbase
What are the key responsibilities of a Compliance L&D Specialist at Coinbase?

As a Compliance L&D Specialist at Coinbase, you'll design and develop training programs focused on compliance processes such as Transaction Monitoring, AML, and Sanctions. Your responsibilities will include measuring program success, collaborating with various internal teams, and maintaining training assets to align with regulatory requirements. With the chance to manage multiple projects, you'll play a crucial role in enhancing the knowledge and skills of our compliance team.

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What qualifications do I need to apply for the Compliance L&D Specialist position at Coinbase?

To be a successful candidate for the Compliance L&D Specialist role at Coinbase, you'll need a minimum of 2 years of formal L&D experience, particularly in compliance-related fields. Hands-on experience with eLearning tools like Articulate 360 and proficiency in learning management systems such as Docebo are essential. Additionally, strong project management skills and excellent communication abilities will be vital for engaging stakeholders and delivering successful training initiatives.

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What tools and software are used by Compliance L&D Specialists at Coinbase?

As a Compliance L&D Specialist at Coinbase, you'll work with various tools including Articulate for creating eLearning courses, Docebo for managing training programs, and Jira for project management. Familiarity with Looker for data analysis and Gsuite products for collaboration will also be beneficial. Your adeptness with these tools will amplify your ability to create engaging and effective learning experiences.

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What type of projects will a Compliance L&D Specialist at Coinbase be involved in?

A Compliance L&D Specialist at Coinbase will be engaged in various projects, including developing training programs for new hires, updating existing materials to stay compliant with regulations, and measuring the effectiveness of training initiatives. You'll support ad hoc projects and collaborate with other departments to enhance the overall compliance training framework within the company.

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How does Coinbase support the growth and development of a Compliance L&D Specialist?

Coinbase is dedicated to fostering a culture of growth and development for its employees. As a Compliance L&D Specialist, you'll have access to continuous feedback mechanisms and opportunities to collaborate with high-caliber colleagues. You’ll also receive support for attending training and events to hone your skills further. The emphasis on self-motivation and accountability ensures that you'll have the tools necessary to excel and make a significant impact within the organization.

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Common Interview Questions for Compliance L&D Specialist
Can you describe your experience with instructional design specific to compliance training?

When answering this question, provide specific examples of instructional design projects you've worked on in compliance. Highlight the methodologies you used, such as ADDIE or SAM, and detail your role in creating content that met regulatory standards.

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What strategies do you use to measure the effectiveness of training programs?

Discuss various strategies such as using Kirkpatrick’s Four Levels of Training Evaluation or tracking key performance indicators (KPIs) like completion rates, assessment scores, and ongoing employee performance post-training. Emphasizing data-driven decisions showcases your analytical abilities.

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How do you stay current with compliance regulations and changes?

Demonstrate your commitment to professional development by mentioning resources you follow, such as regulatory agency websites, professional networks, and ongoing training. This shows your proactive approach to staying informed in a rapidly changing field.

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Describe a challenging project you've managed and how you handled it.

Use the STAR method (Situation, Task, Action, Result) to outline a specific project involving multiple stakeholders or tight deadlines. Highlight how your project management skills helped overcome obstacles and led to a successful outcome.

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What experience do you have with eLearning platforms and tools?

Share your direct experience with eLearning tools like Articulate 360 and Docebo, providing examples of the types of content you’ve created or managed. Discuss how you’ve leveraged these platforms to enhance training delivery and user engagement.

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What role does feedback play in the development of training materials?

Emphasize the importance of collecting and incorporating feedback during the development process to ensure training materials are relevant and effective. Providing examples of how you've used feedback to improve training can showcase your commitment to continuous improvement.

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How would you approach collaborating with cross-functional teams?

Demonstrate your collaborative mindset by discussing instances when you've successfully worked with different departments. Draw attention to how effective communication and understanding team objectives can lead to enhanced training initiatives that meet business needs.

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What methods do you use to ensure compliance with training materials?

Explain how you would keep training materials updated and compliant with current regulations, such as establishing regular reviews or consulting with compliance experts. This shows your commitment to maintaining high standards in training development.

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Can you provide an example of how you've handled onboarding for newly hired compliance employees?

Outline a structured onboarding process you’ve created or implemented, emphasizing the training topics covered and how you measured their understanding. This illustrates your ability to guide new hires effectively.

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How do you prioritize work when managing multiple projects?

Discuss your approach to prioritization using techniques such as the Eisenhower Matrix or project timelines. Providing examples of when you've successfully juggled multiple priorities conveys your organizational skills.

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Coinbase is an American publicly traded company operating a cryptocurrency exchange platform. They are a distributed company and all employees operate via remote work.

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BADGES
Badge Family FriendlyBadge Future MakerBadge Global CitizenBadge InnovatorBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Collaboration over Competition
Growth & Learning
Mission Driven
Transparent & Candid
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 5, 2025

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