Overnight Case Manager-Mental Health (Residential Crisis Stabilization Facility)

The Overnight Case Manager-Mental Health at Ekolu is responsible for developing treatment relationships with clients, conducting assessments, facilitating skill-building and recreational activities, and coordinating care with various service providers. You will ensure that all documentation is accurately maintained while working collaboratively with treatment teams and community stakeholders, playing a crucial role in the recovery of clients.

To apply for the Overnight Case Manager position at Ekolu, you should have at least a High School Diploma or GED. A preferred Bachelor's degree in Psychology, Social Work, Nursing, or a related field is advantageous, along with supervised experience working with vulnerable populations. Strong communication skills, time management, and the ability to handle crisis situations are essential.

At Ekolu, overnight shifts for the Overnight Case Manager position run from 11 PM to 7 AM. You can choose to work full-time, which consists of four or five shifts per week, totaling 32 to 40 hours, or part-time with two to three shifts weekly, amounting to 16 to 24 hours. This flexibility allows our team members to find a schedule that works best for them.

As an Overnight Case Manager-Mental Health at Ekolu, you’ll receive extensive support throughout your tenure. We prioritize a close-knit team atmosphere, providing access to clinical supervision, regular team meetings, and comprehensive training on evidence-based practices and community resources. Our open-door policy ensures you can always reach out to managers and professionals for guidance and support.

Overnight Case Managers at Ekolu are offered a competitive pay range of $18 - $20 per hour, depending on qualifications and performance. Additional benefits include full medical insurance coverage, a 401K plan with potential agency contributions, paid time off, and stipends for cell phone and fuel costs. Opportunities for overtime and extra shifts are also available.

When answering this question, focus on specific experiences where you've provided support to individuals with mental illness. Highlight methodologies you used, such as how you built rapport, addressed their needs, and collaborated with other professionals. It shows your commitment and practical knowledge.

In your response, mention strategies you use to prioritize tasks based on urgency and importance. Demonstrating how you utilize tools like schedules or care management software can exhibit your organizational skills and ability to remain effective under pressure.

Be prepared with a specific example where your quick thinking and calm demeanor played key roles. Explain the situation, the actions you took, and the outcome. This question showcases your crisis management skills and adaptability, which are vital in the Overnight Case Manager role.

Articulate your understanding of building trust as foundational in client relationships. Discuss techniques like active listening, consistent communication, and respect for client confidentiality to reassure your ability to establish strong, supportive connections.

Talk about the importance of accurate documentation in ensuring continuity of care and legal compliance. Sharing your methods for maintaining thorough, timely records will demonstrate your attention to detail and professionalism, which are critical for an Overnight Case Manager.

Your answer should reflect genuine enthusiasm for facilitating positive change in clients' lives. Focus on meaningful experiences where you contributed to a client’s recovery and the impact it had on both you and them, reaffirming your passion for this work.

Emphasize your commitment to continuing education through workshops, seminars, and reading current literature. Mention areas of focus that align with the responsibilities at Ekolu, showcasing your proactive approach to professional growth.

With this question, outline your conflict resolution strategies, emphasizing your ability to remain neutral and facilitate mediation. Stress the importance of maintaining a calm environment conducive to recovery while emphasizing empathy and understanding.

Being honest yet constructive will serve you well here. Identify areas where you seek growth and express your readiness to learn, ideally mentioning how Ekolu's training opportunities align with your career development aspirations.

Speak from the heart, reflecting on personal experiences or values that drive your passion for this line of work. Reinforcing your commitment to improving lives and advocating for clients will resonate well and define your role as impactful.