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Enterprise Business Process Mgr

Requisition ID: 218063 

Posting Locations: Charlotte 

 

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  • Paid Training
  • Paid Time Off plus paid holidays
  • 401(k) with Company matching on a dollar-for-dollar basis
  • Employee Stock Purchase Plan (ESPP)
  • Group Health Insurance – Medical, Dental, Vision & Disability
  • Basic and Supplemental Life Insurance

 

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Job Overview

The Enterprise Business Process Manager partners with business leaders across various functions, external bottlers, and software solution partners to lead and influence efforts to explore, define, and implement new and improved business processes and technology solutions that support the company’s strategic goals. The Enterprise Business Process Manager serves as a change agent and will model, lead, and coach internal stakeholders on the culture change necessary to support and sustain enterprise process transformation. The Enterprise Business Process Manager collaborates with external and internal partners to develop, design, and execute implementation and training plans for enterprise technology solutions. This role provides business support by assisting with solving complex functional and enterprise business problems.

Duties & Responsibilities

  • Establishes and maintains relationships with key business leaders and serves as a trusted business advisor to provide perspectives, insights, and strategic vision to leadership on critical enterprise strategic and operational initiatives
  • Leads, manages, and provides subject matter expertise to multiple enterprise change initiatives involving the design and implementation of new business processes, process improvements, business practices, or new technology solutions impacting the enterprise. This is done by advising on initiative progress, status, and risk mitigation strategies to internal stakeholders and ensuring the successful execution of enterprise change initiatives, process development, and improvement utilizing process, project, and change management methodologies
  • Models, leads, and coaches internal stakeholders on the culture change necessary to support and sustain enterprise process transformation
  • Collaborates with and influences external bottlers and software partners while providing leadership in the design, development, enhancement, and testing of common technology solutions and ensuring knowledge transfer of the solutions to the business and IT
  • Provides functional business support to leaders in the organization to assist in identifying and solving routine problems and challenges with functional business processes

Knowledge, Skills, & Abilities

  • Bottler industry, business enterprise knowledge, or specific functional experience
  • Ability to communicate with and influence all levels of the organization and bottling partners
  • Ability to understand the interdependencies of systems and processes
  • Ability to lead and influence without authority to drive change across the organization
  • Critical problem solving and strategic thinking skills
  • Business process design and documentation experience
  • Excellent written and verbal communication, presentation, and facilitation skills
  • Proven project management skills
  • Ability to multitask and manage competing priorities and projects
  • Excellent PC skills, SAP knowledge, Bottler specific applications, and process mapping tools

Minimum Qualifications

  • Bachelor’s degree (4 years in Business, Accounting, Finance, Engineering or equivalent)

Preferred Qualifications

  • Knowledge acquired through 5 to up to 7 years of work experience
  • Project Management Professional, Agile, Process Management, Six Sigma certification is preferred

Work Environment

Office environment 

Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.

Average salary estimate

$85000 / YEARLY (est.)
min
max
$75000K
$95000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Enterprise Business Process Mgr, CONA Services

Join our dynamic team in Charlotte, North Carolina, as an Enterprise Business Process Manager! At our company, we believe our greatest asset is our teammates, and we strive to support their professional growth with competitive pay, career advancement opportunities, and a range of excellent benefits, including paid training, 401(k) matches, and comprehensive health insurance. In your role as the Enterprise Business Process Manager, you'll partner with various business leaders and external bottlers to lead initiatives that enhance our business processes and embrace innovative technology solutions. You'll have the chance to model change and coach internal teams through a culture transformation that aligns with our strategic business goals. Your collaboration with both internal and external partners will be crucial as you design and implement effective training plans and solve complex operational challenges. We're looking for someone with strong enterprise knowledge and communication skills who can navigate and influence across the organization. With your background, you'll have the opportunity to bring valuable insights and perspectives to our leadership, driving initiatives that improve our company’s functionality and effectiveness. If you're eager to make an impact while growing your career with us, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Enterprise Business Process Mgr Role at CONA Services
What are the main responsibilities of an Enterprise Business Process Manager at our company?

As an Enterprise Business Process Manager, you'll lead significant enterprise change initiatives, collaborate with various stakeholders to design and implement improved business processes, and provide subject matter expertise. You'll work closely with business leaders and external bottlers to ensure the successful execution of initiatives while maintaining essential relationships within the company.

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What qualifications are required for the Enterprise Business Process Manager position?

The minimum qualification for an Enterprise Business Process Manager includes a Bachelor’s degree in Business, Accounting, Finance, Engineering, or an equivalent discipline, along with 5-7 years of relevant work experience. Preferred qualifications also include project management certifications such as PMP, Agile, or Six Sigma, highlighting your expertise in project management and process improvement.

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How does the Enterprise Business Process Manager collaborate within the organization?

The Enterprise Business Process Manager collaborates extensively with business leaders across different functions and partners with external bottlers to implement new technologies and processes. You'll use your communication skills to influence decisions and ensure that all stakeholders are aligned and informed throughout the change management process.

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What kind of career growth can I expect as an Enterprise Business Process Manager?

At our company, the Enterprise Business Process Manager position serves as a vital role that opens multiple pathways for career growth. You can expand your capabilities in project management, process design, and strategic advisory roles. There are ample opportunities for advancement, mentorship, and continued professional development as you take on increasing responsibilities.

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What skills are essential for success as an Enterprise Business Process Manager?

Essential skills for an Enterprise Business Process Manager include strong analytical capabilities, business process design, strategic thinking, excellent communication and presentation skills, and proven project management experience. The ability to influence without authority and tackle complex business challenges are also critical to your success in this dynamic role.

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Common Interview Questions for Enterprise Business Process Mgr
Can you describe your experience with process improvement initiatives?

In answering this question, be sure to mention specific projects you've been involved in, the methodologies you used, and the tangible results of your efforts. Highlight how you engaged stakeholders and navigated challenges during implementation.

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How do you approach change management in a corporate environment?

When discussing change management, focus on your strategic approach to aligning stakeholders, communicating effectively about the changes, and providing training and support to ensure smooth transitions. Provide examples that showcase your successful change initiatives.

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What tools or methodologies do you prefer for project management?

Share your familiarity with various project management tools such as SAP or Six Sigma methodologies. Discuss how these tools enhance your efficiency in managing complex projects and help ensure successful and timely implementation.

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How do you ensure effective communication across multiple teams?

Highlight your strategies for maintaining open communication, such as regular check-ins, collaborative tools, and documenting processes. Explain how you adapt your communication style to fit different audiences, ensuring all teams stay informed and engaged.

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Can you give an example of a time you influenced a senior leader's decision?

Use a specific example where your insights led to a favorable change in direction or strategy. Describe the situation, how you presented your case, and the outcome that reflected your ability to influence without authority.

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What is your experience with technology solutions in business processes?

Discuss your hands-on experience with relevant technology solutions and how you've implemented them to enhance business processes. Highlight your understanding of integration between business needs and technological capabilities.

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How do you prioritize and manage competing projects?

Explain your approach to prioritization by discussing your methods for assessing project impact and urgency. Provide insights into your time management skills and how you balance multiple competing deadlines while maintaining quality.

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What strategies do you use to gather requirements from stakeholders?

Share your techniques for effective stakeholder engagement, such as conducting interviews, surveys, and workshops. Emphasize your ability to listen actively, validate needs, and translate them into actionable project requirements.

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How do you handle conflict when collaborating with different teams?

Describe your conflict-resolution strategies, focusing on active listening and mediation. Talk about how you aim to understand differing perspectives and find common ground to maintain collaborative relations.

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What do you believe is the key to successful business process documentation?

Discuss your philosophy on business process documentation, emphasizing clarity, thoroughness, and user-friendliness. Explain how well-documented processes help in training and maintaining consistency across the organization.

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Full-time, on-site
DATE POSTED
March 31, 2025

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