Personal Lines Underwriter I

As a Personal Lines Underwriter I at Concord Group, your primary responsibilities include reviewing and analyzing new business submissions, renewal policies, and change requests while interpreting underwriting guidelines and departmental standards. You will also need to communicate decisions effectively with agents and insured clients and collaborate closely with marketing to strengthen relationships in your assigned territory.

To qualify for the Personal Lines Underwriter I position at Concord Group, candidates typically need a bachelor's degree or equivalent experience, alongside 3-5 years of front-line underwriting experience. Pursuing relevant industry licenses, designations, and certificates is advantageous, as is the ability to assess and apply underwriting guidelines to individual risks.

In the role of Personal Lines Underwriter I at Concord Group, you'll contribute to agency relationships by communicating underwriting decisions and guidelines to agents effectively and working alongside the marketing team to implement strategies that enhance these partnerships. Your insights and analyses will help strengthen Concord Group's positioning in the market.

Concord Group offers a comprehensive total compensation package for the Personal Lines Underwriter I role, which includes medical, dental, and vision insurance, as well as life and disability coverage. Additionally, you can expect a generous Paid Time Off Program along with a competitive 401(k) plan featuring a company match, ensuring a solid financial foundation as you advance your career.

Concord Group is committed to supporting employee development for Personal Lines Underwriters through ongoing training and career advancement opportunities. Employees are encouraged to pursue industry certifications and participate in initiatives that improve their skills and knowledge base, creating a positive and growth-oriented work environment.

When discussing underwriting guidelines in an interview, it's important to demonstrate your knowledge of how these guidelines dictate risk assessment and decision-making for various insurance applications. You might mention specific examples of guidelines you've worked with and how you applied them to ensure sound underwriting decisions.

To effectively prioritize multiple underwriting requests, you can share strategies like using a system to categorize urgency, assessing risk complexity, and ensuring thorough communication with agents. Emphasize your ability to maintain accuracy while managing high volumes of work.

When asked about a challenging underwriting decision, select an example that demonstrates your analytical thinking and communication skills. Describe the situation, what factors you considered, and the outcome, highlighting how you delivered your decision to the involved parties.

In handling disagreements with agents, it's essential to approach the situation with empathy and understanding. Discuss how you would listen to their concerns, provide clear rationale behind your decision, and work collaboratively to find a resolution that aligns with company policies.

When discussing risk assessment techniques, elaborate on your analytical skills and any specific methodologies you employ, such as evaluating historical claims data, risk characteristics, and market trends. This showcases your thorough approach to underwriting.

Keeping up with changes in insurance regulations is vital for an underwriter. Discuss methods like attending industry seminars, subscribing to relevant publications, and participating in professional organizations to ensure your knowledge remains current.

Share your familiarity with underwriting software or tools relevant to the Personal Lines Underwriter role. Mention how you used them to analyze risk data, streamline processes, or generate reports, thus displaying your technical proficiency.

When asked about process improvement, be prepared to share a specific example where you identified inefficiencies and implemented changes that positively impacted your team's performance or the company's profitability.

Discuss your commitment to continuing education through pursuing relevant certifications, attending workshops, and participating in webinars. This demonstrates your dedication to staying informed and enhancing your underwriting expertise.

When answering this question, reflect on your alignment with Concord Group’s values, your interest in their growth and profitability goals, and your desire to contribute to a positive work environment. Tailor your response to the company culture and how you see yourself making a difference.