Branch Underwriting Support

As a Branch Underwriting Support Specialist at The Concord Group, your primary responsibilities will include conducting preliminary reviews of new business and renewals, assisting with the underwriting functions for various agents, and managing tasks related to quoting and processing endorsements. You'll be an essential part of maintaining compliance with our underwriting guidelines.

To qualify for the Branch Underwriting Support Specialist role at The Concord Group, you should have a high school education or its equivalent and possess proficiency in commercial lines, especially BOP, Auto, Contractors, Garage, and Dealers. Experience with Microsoft Office tools like Excel, Word, and Outlook, along with strong communication skills, are essential.

The Concord Group invests in the career development of its Branch Underwriting Support Specialists by offering a supportive work environment, extensive training, and opportunities for professional growth. Employees benefit from a range of resources aimed at enhancing underwriting skills and knowledge.

Branch Underwriting Support Specialists at The Concord Group enjoy a comprehensive total compensation package that includes medical, vision, dental, life, and disability insurance, as well as a generous Paid Time Off program and a competitive 401(k) plan with company match to help you invest in your future.

Teamwork is vital for Branch Underwriting Support Specialists at The Concord Group, as you will work closely with Underwriters and other team members to ensure efficient underwriting processes and excellent service for our agents. This collaborative environment enhances professional development and fosters a positive workplace culture.

When answering this question, be specific about your experience with different types of commercial lines such as BOP, Auto, and Contractors. Provide examples of instances where you successfully managed underwriting tasks and how you ensured compliance with guidelines.

To effectively answer, discuss how you analyze task urgency and importance. You can mention specific techniques such as creating to-do lists or utilizing time management tools to stay organized while meeting deadlines.

In your response, highlight any successful communication strategies you've implemented in past roles. Discuss the importance of clarity, active listening, and tailoring your approach according to your audience, whether they are agents seeking clarity or colleagues looking for collaboration.

Use this opportunity to express your alignment with the company's values and mission. Discuss how the role excites you due to the collaborative environment and the chance to contribute to the protection of families and businesses within the community.

When responding, share specific examples of how you've utilized Microsoft Office tools, particularly Excel for data analysis, Word for documentation, and Outlook for communication. Highlight any advanced skills or features you've used.

In your answer, describe a specific challenging case, outlining the issue, your thought process, the steps you took to resolve it, and the outcome. This demonstrates your problem-solving abilities and resilience.

Share personal motivations such as a desire to learn more about insurance, contribute to a team's success, or enhance customer service. This reveals your passion and commitment to professional growth.

Discuss your proactive approach to learning, such as attending training sessions, seeking guidance from experienced colleagues, and reviewing updated materials regularly to ensure compliance and stay knowledgeable.

Identify your strengths that directly pertain to the Branch Underwriting Support Specialist position, such as attention to detail, organizational skills, effective communication, and a team-oriented mindset. Provide examples to back your claims.

In your response, emphasize your openness to feedback as a means for growth. Describe instances where you've received constructive criticism and how it positively impacted your performance and learning.