Underwriting Support Processor

As an Underwriting Support Processor at The Concord Group, you will support the Commercial Lines Underwriting Department by assisting with administrative duties, maintaining compliance records, and handling clerical tasks. Your responsibilities include preparing daily New Business Reports, ordering and tracking Commercial Line Inspections, and processing endorsements, all while providing vital support to underwriters and colleagues in the team.

To become an Underwriting Support Processor at The Concord Group, you need at least a high school diploma or its equivalent. We're looking for candidates with above-average communication skills, proficiency in Microsoft Office tools, and the ability to organize and interpret data effectively. Being able to handle multiple assignments concurrently is also crucial in this role.

The Concord Group is committed to the professional growth of its employees. As an Underwriting Support Processor, you'll have access to a comprehensive benefits package, including a competitive 401(k) plan with company match, health insurance options, and generous Paid Time Off. Our supportive work environment encourages skill development and offers opportunities for advancement within the company.

At The Concord Group, you can expect a positive and collaborative work culture that values teamwork and community engagement. We pride ourselves on having a supportive environment that fosters professional growth and encourages employees to contribute their ideas. Our commitment to our employees is matched by our dedication to the families and businesses we serve.

As an Underwriting Support Processor at The Concord Group, you'll primarily use Microsoft Office tools to assist with various administrative tasks. Familiarity with spreadsheets for managing data, word processing for creating reports, and email management for correspondence with agents will be essential. Our team will provide any additional training or tools necessary for your success.

In the interview, highlight any relevant administrative roles you've worked in. Discuss specific tasks such as recordkeeping, managing correspondence, and any reporting processes you handled to demonstrate how you've contributed to team efficiency.

Provide examples of how you manage your workload. Discuss using tools or methods like to-do lists or prioritization frameworks, and mention your ability to adapt when new tasks arise, ensuring nothing falls through the cracks.

Share your approach to detail-oriented work, such as double-checking your data entries, using checklists, or utilizing software tools to aid in accuracy. Highlight a past example where your attention to detail prevented an issue.

Discuss your communication style, emphasizing active listening and clarity in your messages. Offer an example where effective communication helped resolve an issue or enhanced collaboration among your team.

Be specific about your experience with Microsoft Office, mentioning programs like Word, Excel, and Outlook. Provide examples of tasks you’ve completed, such as creating reports, managing spreadsheets, or handling email correspondences.

Share a specific challenge you encountered and the action steps you took to resolve it. Focus on your problem-solving skills, teamwork, and the positive outcome achieved as a result of your efforts.

Discuss your interest in the insurance industry and how supporting underwriting processes aligns with your career goals. Emphasize your desire to contribute to a team’s success and your passion for helping others.

Talk about your organization systems and tools you use, such as digital filing systems or project management applications. Give an example of how you maintain organization to manage multiple records effectively.

Express your admiration for The Concord Group’s commitment to community and employee development. Share how the company’s values align with your own and your excitement about the prospect of contributing to a positive work environment.

Demonstrate your understanding of the underwriting process and highlight how support roles facilitate smooth operations in underwriting, ensuring accuracy and efficiency in evaluating and processing insurance applications.