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Sales Development Representative - job 1 of 4

Contrast Security is the world’s leader in Runtime Application Security, embedding code analysis and attack prevention directly into software. Contrast’s patented security instrumentation disrupts traditional AppSec approaches with integrated and comprehensive security observability that delivers highly accurate assessment and continuous protection of an entire application portfolio. The Contrast Runtime Security Platform enables powerful Application Security Testing and Application Detection and Response, allowing developers, AppSec teams, and SecOps teams to better protect and defend their applications against the ever-evolving threat landscape. Application Security programs need to modernize and Contrast empowers teams to innovate with confidence.


About the Position


If you are competitive, curious, and passionate about cybersecurity, we hope you’ll consider an opportunity to invest in your sales career with us! As a liaison between potential customers and sales efforts, the Sales Development Representative plays a vital role in hitting our sales targets! 


Responsibilities
  • Outbound Prospecting: Research and identify potential leads through various tools (LinkedIn, ZoomInfo, TechTarget, etc.) and conduct outreach via cold calls, emails, and social media.
  • Lead Qualification: Engage prospects in conversation, assess their needs, and qualify them against our ideal customer profile before passing them on to senior sales representatives (RSM). 
  • Appointment Setting: Schedule qualified meetings or product demos for RSMs, ensuring high-quality interactions that increase conversion potential.
  • Collaboration: Work closely with RSM and Marketing teams to provide feedback on lead quality and market insights, ensuring department alignment.
  • CRM Management: Use CRM software (Salesforce, SalesLoft, etc.) to track all prospecting activities, maintain accurate records, and manage your sales pipeline efficiently.
  • Continuous Learning: Stay updated on industry trends, competitor activities, and buyer personas, applying this knowledge to sharpen your outreach and messaging strategies.
  • Goal Achievement: Consistently meet or exceed key performance indicators (KPIs), including calls, emails, meetings booked, and pipeline creation.


Qualifications
  • Resilient and Persistent: You handle rejection with grace and bounce back quickly, maintaining your drive and positive attitude.
  • Curious and Eager to Learn: You hunger for knowledge and are passionate about understanding our product, market, and customer pain points.
  • Strong Communicator: You have excellent verbal and written communication skills and can articulate complex ideas simply and confidently.
  • Organized and Efficient: You can manage your time and tasks effectively
  • Results-Driven: You’re goal-oriented, thrive in a competitive environment, and are motivated by hitting targets and KPIs.
  • Adaptable: You’re open to feedback and constantly seek ways to improve your outreach tactics and strategies.
  • Collaborative: You enjoy working in a team environment, sharing insights, and learning from others to contribute to the success of the team as a whole.
  • Self-motivated: You take ownership of your work, are disciplined in following processes, and are excited to grow within the company.
  • Languages: Ability to communicate fluently in multiple languages is highly advantageous (i.e. German or French)


We are changing the world of software security. Do it with us.  

We believe in what we do and are passionate about helping our customers secure their business.

If you’re looking for a challenge and want to enjoy where you work, you’ll love Contrast Security.


Contrast Security is committed to a diverse and inclusive workplace. We are an equal-opportunity employer, and our team is comprised of individuals from many diverse backgrounds, lifestyles, and locations. At Contrast, we strive to build diverse teams that reflect the people we want to empower through our products. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Contrast is proud to be an equal-opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.


By submitting your application, you are providing Personal Information about yourself (cover letter, resume, email address, etc.) and hereby give your consent for Contrast Security, Inc. and/or our HR-related Service Providers to use this information for the purpose of processing, evaluating and responding to your application for current and future career opportunities. If you are a resident of the European Economic Area or are applying for a position in the European Economic Area, Contrast’s Privacy Statement reflects our policies around compliance with the General Data Protection Regulation (“GDPR”) and your rights respective to GDPR. As a California resident, you are entitled to certain rights under CCPA: The California Consumer Privacy Act of 2018 (“CCPA”). Under CCPA, businesses must be overtly transparent about the personal information they collect, use, and store on California residents. CCPA also gives employees, applicants, independent contractors, emergency contacts, and dependents (“CA Employee”) new rights to privacy.


Recruitment Agencies: Although we value the services you provide, at this time, we are only accepting resumes from agencies, headhunters, or other suppliers who have signed a formal agreement with us.

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CEO of Contrast Security
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Alan P. Naumann
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What You Should Know About Sales Development Representative, Contrast Security

Join Contrast Security as a Sales Development Representative and become a key player in the world of Runtime Application Security! In this fully remote role based in the UK, you’ll connect with potential customers and help drive our sales initiatives forward. Your responsibilities will include researching and identifying leads using tools like LinkedIn and ZoomInfo, engaging in meaningful conversations to qualify leads, and scheduling product demos for our senior sales representatives. Your expertise in CRM software, like Salesforce, will help you track your outreach efforts effectively while collaborating closely with the RSM and Marketing teams to provide valuable feedback on lead quality. This role is perfect for those who are resilient, curious about cybersecurity, and eager to learn. If you excel in communication, thrive in a collaborative environment, and are motivated by results, this might be your calling! At Contrast, we are passionate about redefining software security, and we want you to be a part of this exciting journey. Embrace the challenge, and let’s secure businesses together!

Frequently Asked Questions (FAQs) for Sales Development Representative Role at Contrast Security
What are the key responsibilities of a Sales Development Representative at Contrast Security?

As a Sales Development Representative at Contrast Security, you will engage in outbound prospecting, which involves researching and identifying potential leads through various digital platforms and tools. Your role will also encompass qualifying these leads based on specific criteria, scheduling meetings and product demonstrations for senior sales representatives, and collaborating closely with marketing teams to improve lead quality and alignment. Your contributions will be vital in helping the company meet sales targets.

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What qualifications are needed to become a Sales Development Representative at Contrast Security?

To be a successful Sales Development Representative at Contrast Security, you should be resilient, possess excellent verbal and written communication skills, and demonstrate an eagerness to learn about cybersecurity solutions. It’s essential to be organized, results-driven, and adaptable to feedback. Understanding the complexities of software security and having prior experience using CRM software such as Salesforce is highly beneficial. Fluency in multiple languages is also advantageous and can enhance your outreach capabilities.

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How does Contrast Security support the career growth of its Sales Development Representatives?

At Contrast Security, career growth is a priority. As a Sales Development Representative, you're encouraged to continuously learn about industry trends, products, and competitive landscapes. Your managers and colleagues will support your development through mentorship and collaboration, fostering an environment where you can improve your sales tactics. Additionally, successful performance opens pathways for advancement within the sales team, ultimately leading to senior roles with greater responsibilities.

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What tools does a Sales Development Representative use at Contrast Security?

A Sales Development Representative at Contrast Security utilizes various tools and platforms to streamline their work. Key tools include LinkedIn for lead generation, Salesforce for CRM management, and other resources like ZoomInfo and TechTarget for prospecting. These tools enable you to conduct effective outreach, manage your sales pipeline, and maintain accurate records of your interactions with potential customers efficiently.

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What kind of work environment can a Sales Development Representative expect at Contrast Security?

As a fully remote member of the Contrast Security team, a Sales Development Representative can expect a dynamic and collaborative work environment. The company promotes a culture of inclusion and diversity, making it a supportive space for every employee. You'll have opportunities to engage with colleagues across various departments, share insights, and contribute to team success, all while enjoying the flexibility that remote work affords.

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Common Interview Questions for Sales Development Representative
Can you describe how you would approach prospecting for new leads?

When approaching prospecting for new leads as a Sales Development Representative, I would start by utilizing various platforms like LinkedIn and ZoomInfo to identify potential customers. I believe in researching each lead to personalize my outreach, making sure to understand their specific needs and pain points. This way, I can engage them more effectively through tailored communication, whether through cold calls, emails, or social media outreach.

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How do you handle rejection in a sales role?

Handling rejection is a part of being a successful Sales Development Representative. I view it as a learning opportunity. After receiving a 'no,' I analyze what could be improved in my approach or messaging. Maintaining a positive attitude is key; I use rejection as motivation to refine my strategies and continue striving for my sales goals while not taking it personally.

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What methods do you use to qualify leads?

Qualifying leads is a critical part of my role. I typically assess a lead against our ideal customer profile by engaging them in conversation to discern their specific needs, budget, and timeline. I also utilize qualifying questions related to their challenges with application security, which helps ensure that I pass only the most promising leads to senior sales representatives.

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How do you stay organized while managing multiple leads?

Staying organized is crucial in a fast-paced sales role like that of a Sales Development Representative. I rely on CRM software, such as Salesforce, to track my interactions and manage my sales pipeline. I set reminders for follow-ups and prioritize my tasks based on deadlines and potential lead quality to ensure that I maintain a high level of productivity.

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What excites you about working in cybersecurity sales?

The dynamic nature of the cybersecurity landscape excites me. I am passionate about helping businesses secure their applications against ever-evolving threats. The challenge of educating potential customers on the importance of application security and presenting them with effective solutions from Contrast Security keeps me motivated. I love being part of a team focused on innovation and making a real impact in the industry.

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How do you adapt your outreach strategies based on different buyer personas?

Adapting outreach strategies to different buyer personas is key to my success as a Sales Development Representative. I take the time to research and understand the specific roles, pain points, and business goals of each persona I engage with. This allows me to customize my messaging and showcase how Contrast Security can provide solutions tailored to their unique challenges.

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Can you provide an example of a successful lead you qualified?

Certainly! I once qualified a lead from a mid-sized tech company struggling with application security compliance. Through a personalized outreach strategy, I engaged them in a conversation about their challenges. After identifying their specific needs, I set up a demo with our RSM, leading to a successful conversion. This experience reinforced the importance of understanding customer pain points and providing them with tailored solutions.

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What strategies do you employ to meet KPIs?

To meet my KPIs as a Sales Development Representative, I set daily and weekly goals for calls, emails, and meetings booked. I continually track my progress within the CRM and adjust my strategies as needed. Additionally, I analyze which outreach methods yield the best results and double down on those techniques while testing new approaches for improvement. Consistent follow-ups and maintaining a proactive mindset have been key to my success.

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How do you collaborate with other teams like Marketing and Sales?

Collaboration with Marketing and Sales is essential in my role. I regularly provide feedback from my interactions with prospects to the Marketing team about the effectiveness of our messaging. Additionally, I may work closely with Sales to share insights about lead quality and market trends, helping to refine our overall strategy and ensuring alignment across departments for shared success.

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What tools do you find most effective for your role and why?

In my experience, CRM tools like Salesforce are invaluable for managing leads and tracking interactions. Platforms like LinkedIn help me in both lead generation and research. I also appreciate utilizing email automation tools for efficient outreach and analytics tools that provide insights into the effectiveness of my campaigns. These tools work together to streamline my workflow and enhance my effectiveness as a Sales Development Representative.

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Full-time, remote
DATE POSTED
March 25, 2025

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