Job details

Outside Sales Representative - Phoenix

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With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:

The Outside Sales Representative is responsible for driving incremental sales growth and profitability through account relationships, specifically focusing on new business development. The OSR will monitor key performance indicators for assigned professional customers and meet or exceed financial performance to plan by working with the Regional Pro Sales Manager and Pro Sales Manager. OSRs review pertinent Pro customer satisfaction results to understand customers' perspectives and use the information to drive local decisions and strategies to improve competitive position.

Key Responsibilities:

10% - Cross-Functional Collaboration - Participate in district/regional meetings as needed. Communicate weekly activities with Pro Sales Manager.
60% - Cultivate Net New Sales Relationships - Drive incremental sales growth by cultivating business relationships with assigned customer portfolios and prospecting to drive incremental sales growth. Partner with Pro Account Expeditor as a daily point of contact to drive an end-to-end quoting, ordering, and transaction experience for customers. Utilize local community events to continuously represent The Home Depot Pro brand and drive new business. Sell all products and services available from the enterprise, including Commercial Credit options, Volume Pricing Program, delivery, will call pickup, and website ordering. Establish effective partnerships with assigned customers by completing a minimum of 10 sales call appointments per week. Develop strategies focused on expanding customer base within defined sales territory. Produce new account revenue in line with current organization through individual targets/quotas.
10% - Customer Relationship Management - Utilize Salesforce to plan future sales call activity, manage ongoing customer communications, and maintain a healthy sales pipeline.
20% - Sales Prospecting - Conduct initial customer meetings and build relationships, selling The Home Depot value proposition and win opportunity to quote materials. Prospect for new business leveraging leads provided by internal Sales Development team as well as leads generated in the field via existing customer relationships, stores, and within the community.

Direct Manager/Direct Reports:

This Position typically reports to Pro Sales Manager
This Position has 0 Direct Reports

Travel Requirements:

Typically requires overnight travel 20% to 50% of the time.

Physical Requirements:

Most of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).

Working Conditions:

Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.

Minimum Qualifications:

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Preferred Qualifications:

Working knowledge of Microsoft Office Suite
Excellent written and verbal communication skills
5 years of professional work experience
2 years account management/sales management experience
2 plus years home improvement or home building industry experience
Successful professional growth in a high paced retail environment
Computer literacy with Microsoft Office programs
Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization
Ability to leverage relationships to accomplish sales and profitability goals
Deep understanding of Pro customer needs with a focus on fulfilling 100% of their product, credit, and performance requirements
Determine how each customer would prefer to be served and tailor communications and customer-facing activities appropriately
Strong leadership and negotiation skills; ability to persuade or influence others
Excellent communication skills (verbal, written) and able to communicate globally

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Minimum Years of Work Experience:

Preferred Years of Work Experience:

Minimum Leadership Experience:

None

Preferred Leadership Experience:

None

Certifications:

None

Competencies:

Action Oriented
Being Resilient
Persuades
Builds Networks
Communicates Effectively
Customer Focus
Drives Results

The Home Depot Glassdoor Company Review

3.8

The Home Depot DE&I Review

No rating

CEO of The Home Depot

Ted Decker

Approve of CEO

Average salary estimate

$70000 / YEARLY (est.)

min

max

$60000K

$80000K

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What You Should Know About Outside Sales Representative - Phoenix, The Home Depot

Joining The Home Depot as an Outside Sales Representative in Phoenix offers you the chance to connect with clients and drive incremental sales growth while being part of a remarkable organization. As a key player in our sales team, you will focus on cultivating new business relationships and enhancing our presence within the community. Your role is essential for monitoring key performance indicators and collaborating with the Regional Pro Sales Manager to meet financial goals. A typical day will have you strategizing and establishing connections with professional customers, nurturing relationships, and conducting a minimum of 10 sales calls weekly. You’ll utilize Salesforce to manage communications and sales pipelines effectively. Plus, with the flexibility of overnight travel, your days will be dynamic and engaging! This role allows you to immerse yourself in the area’s home improvement landscape, showcasing The Home Depot's extensive product offerings. If you’re a driven professional with a knack for relationship-building, this is your chance to shine and make a significative impact in our Pro sales team. We celebrate authenticity, collaboration, and innovation, making it an exciting time to be a part of The Home Depot family.

Frequently Asked Questions (FAQs) for Outside Sales Representative - Phoenix Role at The Home Depot

What are the primary responsibilities of an Outside Sales Representative at The Home Depot?

The Outside Sales Representative at The Home Depot is primarily responsible for driving incremental sales growth and fostering relationships with new business accounts. This involves cultivating new sales relationships, managing a portfolio of professional customers, and utilizing Salesforce to keep track of customer communications. By conducting at least 10 sales calls weekly and engaging actively in community events, the OSR plays a crucial role in growing the company’s Pro sales.