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Senior Manager, Sales Operations

We're looking for aSenior Manager, Sales Operations

This role is Remote, United States

The Sr. Manager, Sales Operations will oversee critical aspects of sales strategy and operations, including forecasting, pipeline management, territory planning, quota setting, ongoing business analytics, and go-to-market program execution. This role requires a blend of strategic thinking and collaborative execution, with exceptional analytical skills and the ability to manage and optimize complex processes to ensure sales teams operate at peak performance.

In this role you will…

Forecasting & Pipeline Management

Manage the end-to-end sales forecasting process, ensuring accuracy and alignment with business goals.Monitor pipeline health, identify risks or opportunities, and provide recommendations to support revenue attainment.Partner with sales leadership to develop strategies for pipeline coverage and deal prioritization.

Territory & Quota PlanningDesign and manage territory plans to ensure equitable distribution of opportunities and maximize market coverage.Lead quota-setting processes, balancing top-down and bottom-up approaches to align targets with company objectives.Analyze territory performance and recommend adjustments to improve results and balance workloads.

Run of Business Operations.Implement and maintain operational rhythms, including sales reviews, funnel analysis, and key performance indicator (KPI) tracking.Collaborate with cross-functional teams (e.g., marketing, finance) to ensure seamless execution of sales processes.Ensure compliance with sales policies, tools, and processes to maintain operational consistency.Operationalize the execution of corporate and region-specific go-to-market programs and initiatives.

Analytics & InsightsDevelop and maintain dashboards and reports to track key metrics such as pipeline velocity, win rates, and quota attainment.Provide data-driven insights to inform strategic decision-making and identify growth opportunities.Conduct deep-dive analyses to understand performance trends and develop actionable recommendations.

You’ve got what it takes if you have…Bachelor’s degree in business, analytics, or a related field or experience.8+ years of experience in sales operations, revenue operations, or a related role.Expertise in managing renewals, forecasting, pipeline analysis, and quota/territory management.Advanced proficiency with CRM platforms (e.g., Salesforce) and analytics tools (e.g., Tableau, Excel, Power BI).Strong analytical and problem-solving skills with a focus on actionable outcomes.Excellent communication and collaboration skills to engage with sales leaders and cross-functional partners.Experience in managing run-of-business operations for a high-performing sales team.

Extra dose of awesome for…MBA or advanced degree preferred.

Our Culture:

Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today. 

Who We Are:

Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today.

Total Rewards:

At Cornerstone, we are dedicated to inspiring excellence and pushing boundaries in everything we do. Our compensation strategy is based on three fundamental principles: equitable pay, market-driven research, and skill-based appraisals. As part of our mission to share success and empower individuals to thrive in an ever-changing world, the listed salary range is just one element of Cornerstone’s comprehensive compensation package. This compensation package may also include annual bonuses, short- and program-specific awards depending on the role, and a comprehensive benefit offering. The disclosed salary range reflects the geographic differential based on the location of the position if applicable. The starting salary for the successful applicant will depend on several job-related factors, including education, training, experience, certifications, location, business needs, and market demands. This range is based on a full-time position and may be adjusted in the future. Join us in shaping the future of work — tomorrow, together. Experience flexibility and empowerment in your career at Cornerstone. The BASE salary range for this position is: 130800 - 209300 USD.

Check us out on LinkedIn, Comparably, Glassdoor, and Facebook!

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, religion, color, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com or +1 855 454 8433.

Read the EEO is the Law poster here, and the supplementary poster here

Read the Read the Pay Transparency Nondiscrimination Provision poster here

Average salary estimate

$170050 / YEARLY (est.)
min
max
$130800K
$209300K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager, Sales Operations, Cornerstone OnDemand

We’re excited to announce an opening for a Senior Manager, Sales Operations at Cornerstone! This fully remote role allows you to operate from anywhere in the United States while you take charge of critical sales strategies and operations. As a Senior Manager, Sales Operations, you’ll be diving into various aspects, from forecasting and pipeline management to developing territory plans and setting quotas. You’ll partner closely with sales leadership to ensure that our sales teams have the tools and strategies necessary for peak performance. Your analytical skills and ability to optimize complex processes will be crucial as you monitor pipeline health and identify risks or opportunities that could impact revenue. Designs and management of equitable territory plans will be under your purview, ensuring that we maximize market coverage effectively. You'll also run the operational aspects of our sales processes, ensuring compliance with all policies while collaborating cross-functionally. Utilizing advanced analytical tools like CRM platforms and dashboards, you will track key performance metrics, providing valuable insights to inform strategic decisions. If you have an extensive background in sales operations, a knack for leadership, and a passion for enabling teams to thrive, then you might just be the perfect fit for our team at Cornerstone. Join us in shaping the future of work where every day is an opportunity to innovate and succeed together!

Frequently Asked Questions (FAQs) for Senior Manager, Sales Operations Role at Cornerstone OnDemand
What are the primary responsibilities of the Senior Manager, Sales Operations at Cornerstone?

As the Senior Manager, Sales Operations at Cornerstone, you will be responsible for forecasting, pipeline management, territory planning, and quota setting. You'll also oversee the implementation of operational rhythms, collaborate with cross-functional teams, and provide analytics and insights to drive sales performance.

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What qualifications do I need to apply for the Senior Manager, Sales Operations position at Cornerstone?

To be considered for the Senior Manager, Sales Operations position at Cornerstone, you should have a bachelor’s degree in business, analytics, or a related field, alongside 8+ years of relevant experience. Proficiency in CRM platforms, strong analytical skills, and excellent communication abilities are also essential.

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How does Cornerstone support its Senior Manager, Sales Operations in achieving sales goals?

At Cornerstone, the Senior Manager, Sales Operations will be supported through collaboration with sales leadership, access to advanced analytics tools, and a culture that empowers innovative thinking. You’ll have the resources you need to ensure that sales teams are aligned with company objectives and achieving their targets.

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What tools and systems are utilized by the Senior Manager, Sales Operations at Cornerstone?

The Senior Manager, Sales Operations at Cornerstone will leverage various tools to track performance, including CRM platforms like Salesforce and analytics tools such as Tableau, Excel, and Power BI. These systems enable effective pipeline management and performance tracking.

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What kind of experience enhances a candidate’s qualifications for the Senior Manager, Sales Operations role at Cornerstone?

Experience in managing operations for high-performing sales teams, expertise in pipeline analysis, and prior roles in revenue operations can greatly enhance a candidate’s qualifications for the Senior Manager, Sales Operations role at Cornerstone. An MBA or advanced degree is also preferred.

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Common Interview Questions for Senior Manager, Sales Operations
What strategies would you implement for effective pipeline management as a Senior Manager, Sales Operations?

To effectively manage the pipeline, I would establish regular reviews of sales forecasts, monitor key metrics, and collaborate closely with sales teams to identify at-risk deals. Implementing a clear communication strategy to prioritize opportunities would also be paramount.

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Can you describe your experience with forecasting and quota setting?

I’ve successfully managed forecasting processes that aligned with business goals, using historical data and market trends to inform my projections. In terms of quota setting, I implement a balanced approach that considers both top-down directives and bottom-up feedback from sales teams.

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How do you ensure compliance with sales policies and processes in your team?

Ensuring compliance starts with thorough training of sales staff on policies and processes. I also advocate for regular audits and feedback sessions to address any inconsistencies and reinforce the importance of adherence to established guidelines.

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What methodologies do you use for territory planning?

I prefer using data-driven methodologies for territory planning, assessing market potential and existing demand to create equitable territory divisions. Regular analysis of performance metrics helps to make necessary adjustments and optimize market coverage.

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How do you measure the success of your sales operations initiatives?

Success metrics include pipeline velocity, win rates, and quota attainment. Regularly analyzing these KPIs alongside feedback from the sales team allows for continuous improvement of sales operations initiatives.

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Describe a time when you identified a risk in the sales pipeline and how you addressed it.

In a previous role, I noticed a declining trend in pipeline health for a specific product line. I addressed it by conducting a root cause analysis and initiating targeted training sessions for the sales team to enhance their product knowledge, ultimately revitalizing sales in that area.

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How do you collaborate with cross-functional teams in your role?

Collaboration with cross-functional teams is integral to ensure smooth execution of sales strategies. I regularly meet with marketing and finance teams to align our efforts and share insights that might impact sales operations, fostering a unified approach.

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What key performance indicators do you track as a Senior Manager, Sales Operations?

I focus on key performance indicators such as sales growth, pipeline health, quota achievement rates, and customer retention rates. These metrics provide insights into both team performance and overarching sales strategy effectiveness.

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What advanced tools have you used to analyze sales data?

I have utilized advanced analytics tools like Tableau and Power BI for data visualization and reporting, allowing my teams to gain insights from complex datasets. This enables better decision-making informed by real-time data.

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What is your approach to training and developing sales teams?

My approach focuses on tailored training programs that address specific skills gaps identified through performance analysis. I emphasize ongoing mentorship and providing access to resources that empower team members to improve their capabilities continuously.

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Our purpose has always been to empower people to be their most extraordinary — at work and in the world. In 1999, Cornerstone started with a simple (but bold) idea — to improve access to education on a global basis through online learning. Corne...

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DATE POSTED
April 4, 2025

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