Lead Technical Program Manager - job 1 of 2

As a Lead Technical Program Manager at Crusoe, you'll oversee the planning, execution, and delivery of complex software and hardware projects. Your responsibilities include managing budgets, schedules, and resources, coordinating with stakeholders, and ensuring programs meet quality standards. You'll also mentor project managers and engineers while developing new methodologies to optimize program delivery.

To be considered for the Lead Technical Program Manager role at Crusoe, you should have a Bachelor's degree in computer science, engineering, or a related field, along with at least 7 years of experience in technical program management focusing on infrastructure and data center technologies. Additionally, strong communication skills and technical fluency in software engineering are essential.

At Crusoe, the work culture is collaborative and innovative, emphasizing sustainability and responsibility. As a Lead Technical Program Manager, you'll be part of a dynamic team that values empathy, communication, and collaboration across disciplines, creating an environment where creative solutions to challenges are encouraged.

Crusoe places a strong emphasis on professional growth, offering resources such as mentorship opportunities and tuition reimbursement for further education. As a Lead Technical Program Manager, you'll also have the chance to shape and develop new program management methodologies that can elevate your career and the company's outcomes.

Crusoe provides a comprehensive benefits package for Lead Technical Program Managers, including competitive pay, stock options, health insurance, paid parental leave, 401(k) with matching contributions, generous paid time off, and various wellness initiatives like subscriptions to the Calm app and Teladoc services.

When answering this question, focus on a specific project where you successfully drove results. Highlight your planning processes, how you collaborated with stakeholders, and how you managed risks and challenges effectively to deliver the program on time and within budget.

Discuss your approach to prioritization, such as using tools for project tracking or methodologies like Agile or Lean. Explain how you assess the impact and urgency of tasks and how you communicate these priorities with your team and stakeholders.

You can mention tools such as dashboards or regular status meetings and emphasize the importance of clear, transparent communication. Discuss how you tailor your updates to different audiences to keep them engaged and informed.

Share a specific instance that showcases your conflict resolution skills. Discuss your approach to listening, facilitating dialogue, and finding common ground to work towards a resolution that considers the project goals and team dynamics.

Explain your process for identifying, analyzing, and mitigating risks throughout a project's lifecycle. Highlight the importance of proactive monitoring and stakeholder communication to address potential issues before they impact the project.

Reflect on your leadership approach, whether it’s collaborative, hands-on, or visionary. Provide examples of how you inspire and motivate your team, ensuring clarity of purpose and direction while fostering an inclusive environment.

Discuss current trends such as data privacy, sustainability, or scaling operations while maintaining performance. Offer your perspective on how you would address these challenges as a Lead Technical Program Manager at Crusoe.

Describe your organizational strategies, such as utilizing project management software, setting clear milestones, and delegation of tasks. Provide examples of how you ensure high quality and timeliness across all projects.

Focus on elements such as clear objectives, stakeholder engagement, effective communication, and a thorough understanding of resources. Highlight the importance of adaptability and being responsive to changes during the program lifecycle.

Share your method for assessing the situation, identifying root causes, and implementing corrective actions. Emphasize your experience with maintaining stakeholder confidence and rallying the team to refocus on project objectives.