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Director, HR Change Management

We are seeking an experienced Change Management professional to join our team and drive   impactful change initiatives. As a key partner to HR Business Partners, executives, and managers, you will play a crucial role in aligning leadership, managing stakeholders, and ensuring successful adoption of change across the organization.

Main Responsibilities:

  • Partner with HR Business Partners, executives and managers to ensure success on key Change Management (CM) objectives and goals. Build and foster collaborative relationships with other COE(s) to stay informed and abreast of new initiatives and anticipate change impacts.
  • Develop an approach and lead execution of organizational change management efforts including but not limited to: Leadership Alignment, Stakeholder Management, Organizational Risk and Readiness, Job Impact Analysis, Strategic Communications, and Education/Training.
  • Facilitate the execution of change management plans and provide consistent practices and frameworks to standardize and scale change management as needed.
  • Partner closely with project teams, stakeholders, and leaders to align and execute on change management plans.
  • Drive successful adoption of the change within the organization (via communications, training, and engagement strategies).
  • Identify, analyze, and measure change readiness and integration points to maximize employee adoption.
  • Craft and distribute timely and relevant information through a coordinated, engaging, and comprehensive communications strategy.
  • Partner with HR Communications team to develop an effective internal communications plan with an appropriate mix of channels to reach a diverse workforce with timely information and help employees understand how their roles contribute to delivering CSL business goals in unique regions, functions. Communicate and write effectively with impact, tailoring content to intended audiences.
  • Assess, develop, and execute strategic training plans in partnership with Talent Development COE to prepare employees and leaders for success during and after the change.
  • Monitor post-go-live changes to ensure projects materialize the desired change intended; recommend additional actions or projects if needed.
  • Build local awareness and drive change adoption and change advocacy across global stakeholder groups in engaging and culturally-relevant ways. Partner effectively with Works Councils and governance teams as needed.
  • Serve as a CM SME – bring in new learnings and practices to share with others via the Change Community of Practice. Help mature the CSL CM discipline and increase organizational change capability with thought leadership and coaching.

Qualifications:

  • Bachelor’s degree in a related field of business such as marketing, communications, human resources required
  • Master’s degree in a human resources, organization development, or communications is preferred
  • 12+ years experience, minimum 10 years experience in Change Management
  • Experience and related certification in Prosci or other well established Change Management methodology
  • Demonstrated success as a change practitioner on varying types with the ability to plan, prioritize, organize, and execute enterprise change management strategies
  • Experience collaborating and interacting with leaders at multiple levels in varying businesses and geographies
  • Direct application of industry leading change management models and methodologies with clear business outcomes
  • Exceptional communication and presentation skills
  • Excellent writing skills – the ability to develop concise and impactful communications across mediums while adhering to Company voice, brand guidelines and style
  • Understanding of the complexities of working within a global organization and its impact on deliverables (e.g., global processes, languages, time zones, cultural differences, etc.).


Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.

Our Benefits

CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals.

Please take the time to review our benefits site to see what’s available to you as a CSL employee.

About CSL Behring

CSL Behring is a global leader in developing and delivering high-quality medicines that treat people with rare and serious diseases. Our treatments offer promise for people in more than 100 countries living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. Learn more about CSL Behring.

We want CSL to reflect the world around us

As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL.

Do work that matters at CSL Behring!

Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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What You Should Know About Director, HR Change Management, CSL

CSL Behring is on the lookout for an experienced Director of HR Change Management to lead our dynamic Change Management initiatives! In this pivotal role, you'll collaborate with HR Business Partners, executives, and managers, making a real difference in how we manage and implement change throughout the organization. Your expertise will guide our leadership's alignment with change goals, ensuring that we ride the waves of change smoothly while keeping our workforce engaged. You will be the mastermind behind our change management strategies, developing plans that encompass everything from stakeholder management to strategic communications and training. Your talent for fostering relationships across teams will be crucial as you work with project teams and leaders to execute these plans, always aiming for successful adoption of changes. In this role, you will also be a champion for our employees, identifying their readiness for change and crafting comprehensive communications to keep everyone in the loop. Your knack for organizing and executing effective training will help prepare our workforce for changes and ensure they feel supported throughout the process. At CSL Behring, we believe in doing work that matters, and as our Director of HR Change Management, you will be integral to our mission of developing solutions that make a difference in the lives of patients around the globe. If you’re ready to hone your skills in a collaborative and diverse environment, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Director, HR Change Management Role at CSL
What are the responsibilities of a Director of HR Change Management at CSL Behring?

The Director of HR Change Management at CSL Behring is responsible for leading organizational change initiatives in partnership with HR Business Partners, executives, and managers. Key duties include developing change management strategies, managing stakeholder relationships, executing communications plans, facilitating training, and measuring change readiness to maximize employee adoption. This role ensures that change is not only implemented but embraced across the organization.

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What qualifications are required for the Director of HR Change Management position at CSL Behring?

To be considered for the Director of HR Change Management position at CSL Behring, candidates should hold a Bachelor’s degree in a related business field and preferably a Master’s degree in human resources or organizational development. A minimum of 12 years of experience, with at least 10 years in change management, along with certification in well-established Change Management methodologies like Prosci, is essential to meet the demands of this role.

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What skills are necessary for a successful Director of HR Change Management at CSL Behring?

A successful Director of HR Change Management at CSL Behring must possess exceptional communication and presentation skills, the ability to develop impactful communications across various mediums, and a keen understanding of global organizational dynamics. Additionally, skills in planning, prioritizing, and executing change management strategies while fostering collaborative relationships across diverse teams are crucial for success.

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How does CSL Behring support the change management process?

CSL Behring supports the change management process by providing resources that enable its employees to adapt effectively to changes. This includes developing strategic training plans, facilitating communication strategies that ensure timely delivery of information, and fostering a change community of practice to share learning and enhance change capability across the organization.

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What makes the role of Director of HR Change Management at CSL Behring unique?

The role of Director of HR Change Management at CSL Behring is unique as it combines strategic oversight with direct impact on employee engagement and organizational culture. This position not only drives change initiatives but also empowers employees, aligning their roles with CSL Behring's mission to provide quality medicines and enhance patient lives globally, all within a diverse and inclusive environment.

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Common Interview Questions for Director, HR Change Management
Can you describe your experience with change management methodologies and how you have applied them?

In your response, focus on specific Change Management methodologies you have utilized, such as Prosci, and explain how you tailored these approaches to fit different organizational contexts. Share examples of situations where your application of these methodologies led to successful change outcomes.

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How do you ensure leadership alignment during major change initiatives?

Discuss your strategies for facilitating communication and collaboration among leaders. Highlight specific methods you've used to gather leadership feedback, address concerns, and create a unified direction during change initiatives, ensuring that alignment is maintained throughout the process.

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What strategies do you use to assess employee readiness for change?

Explain the techniques you apply to gauge employee readiness, such as surveys or focus groups. Sharing a specific example where this assessment led to targeted support for employees will illustrate your understanding of this critical component of change management.

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How do you tailor your communications for different audiences during a change initiative?

Talk about the importance of understanding audience needs and preferences. Provide specific examples of how you've adapted messaging for different levels of the organization, ensuring clarity and resonance with diverse employee groups.

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Can you give an example of a challenging change you managed and how you overcame obstacles?

Use a past experience where you faced significant challenges in implementing a change initiative. Detail the obstacles encountered, how you addressed them, and the outcomes, illustrating your problem-solving capabilities and resilience.

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How do you build and maintain collaborative relationships across various departments?

Discuss your approach to relationship-building, emphasizing how active listening, regular communication, and inclusivity in decision-making processes foster collaboration. Present an example where this resulted in a successful change initiative.

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What role does training play in effective change management?

Explain your perspective on the importance of training in change management initiatives. Discuss how you design and implement training programs that equip employees with the necessary skills to adapt and thrive in a changing environment.

Join Rise to see the full answer
Describe how you monitor the effectiveness of a change initiative after its implementation.

Share specific metrics and feedback mechanisms you use to evaluate the success of implemented changes. Emphasize the ongoing engagement with stakeholders to assess the long-term impact of changes and make necessary adjustments.

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How do you handle resistance to change within an organization?

Provide insight into your approaches for addressing resistance, including open dialogue, providing support, and incorporating employee feedback. An example of successfully converting resistance into acceptance will enhance your credibility.

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What do you believe are the key qualities of a successful change management leader?

Discuss your views on the essential qualities such as empathy, communication skills, adaptability, and strategic thinking. Share how you embody these qualities in your professional practice to lead change effectively.

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DATE POSTED
April 10, 2025

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