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Registered Nurse - job 4 of 5

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Role Description:
Oak Street Health takes a team-based approach to providing outstanding patient care. The OSH Team is responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system.  Registered Nurses (RNs) are an important part of Oak Street Health’s success. High levels of flexibility, attention to detail, and problem solving are required to be successful. You will be expected to build relationships with Oak Street Health patients, manage patient’s care plans, perform proactive phone and in-person outreach to our patients based on their care needs, support Care Team decision making, participate in weekly care team meetings, and generally coordinate all clinical and auxiliary services needed to provide a high quality health care experience from Oak Street Health.


 
Core Responsibilities:
Telephone support and triage for patients, scheduling problem visits or nurse visits when appropriate, offering symptom management, supporting refill requests and answering visit follow-up questions 
Provide patient education, particularly around chronic conditions; may occur in person, over the phone or in groups  
Monitoring and coordinating delivery of the care plan
Forming relationships with patients and their caregivers to support prevention focused care and ED/ hospital diversion, where appropriate 
Provide direction to MAs to support delivery of procedures, telephonic support and patient instructions 
Conduct medication and testing authorizations
Deliver an exceptional patient experience through service, responsiveness and care 
May periodically perform home visits 
Other duties as assigned

 
What are we looking for?
We’re looking for motivated Registered Nurses with:
Current state license to practice as a Registered Nurse
CPR Certification required 
EMR experience 
Strong communication skills and customer service orientation
A problem-solving orientation, accountability, and a flexible and positive attitude
A supportive attitude toward our patient population of older adults
2 or more years of healthcare experience working as an RN, preferably in a primary care office or other outpatient setting
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve, where necessary
US work authorization
Someone who embodies being “Oaky”

 
What does being “Oaky” look like?
Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being scrappy


Why Oak Street?


Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:
Collaborative and energetic culture
Fast-paced and innovative environment
Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits


Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.
 

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$66,575.00 - $142,576.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 10/10/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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Average salary estimate

$104575.5 / YEARLY (est.)
min
max
$66575K
$142576K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Registered Nurse, CVS Health

At CVS Health, we’re building a world of health around every consumer, and we’re excited to find our next dedicated Registered Nurse to join the Oak Street Health team in Houston, TX. If you’re passionate about transforming healthcare and eager to deliver high-touch primary care, this is the role for you! As a Registered Nurse, you’ll be a vital part of our mission, interacting with patients, managing their care plans, and offering proactive support both over the phone and in person. You’ll collaborate with a team of healthcare professionals to ensure our patients receive the highest quality of care and navigate the healthcare delivery system seamlessly. You’ll get to forge genuine relationships with our patients, particularly focusing on their unique needs, especially for older adults within the community. This role allows you to use your strong communication skills in a collaborative and supportive atmosphere while addressing patient education and symptom management. We look for individuals who are flexible, problem-solvers, and have a knack for creating an unmatched patient experience. If you hold a current state license and can bring compassion and a positive attitude, we want to hear from you! You will thrive in a culture that values teamwork, continuous learning, and making a real impact in people's lives. Join us at Oak Street Health, where together, we’ll redefine what healthcare can look like!

Frequently Asked Questions (FAQs) for Registered Nurse Role at CVS Health
What are the core responsibilities of a Registered Nurse at Oak Street Health?

As a Registered Nurse at Oak Street Health, you will handle essential responsibilities including telephone support and triage for patients, coordination of care plans, and providing patient education particularly around chronic conditions. Moreover, your role will involve forming strong relationships with patients and caregivers while ensuring seamless healthcare delivery. You’ll actively participate in Care Team meetings, monitor care plans, manage medication authorizations, and even perform occasional home visits, all geared toward creating an exceptional patient care experience.

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What qualifications are required for the Registered Nurse position at CVS Health?

To qualify for the Registered Nurse position at CVS Health, you will need a current state license to practice, along with CPR Certification. Ideally, candidates should possess two or more years of healthcare experience, preferably in a primary care or outpatient setting. Communication skills, a customer service orientation, and a flexible attitude are crucial. Knowledge of EMR systems is also essential, and fluency in languages such as Spanish or Polish is a plus, to better serve our diverse patient population.

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Is there a career growth opportunity for Registered Nurses at Oak Street Health?

Absolutely! At Oak Street Health, we believe in fostering a culture of growth and learning. As a Registered Nurse, you will have opportunities to enhance your skills through continuous training and collaborative teamwork. With our focus on patient care, you’ll also have pathways to take on more specialized nursing roles or leadership positions, making Oak Street Health an ideal place for your nursing career to thrive.

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What does 'being Oaky' mean in the context of a Registered Nurse at Oak Street Health?

Being 'Oaky' at Oak Street Health refers to the core values we embody in our patient care approach. As a Registered Nurse, this means radiating positive energy, assuming good intentions, and delivering remarkable patient experiences. It also encompasses driving clinical excellence, taking ownership of your responsibilities, and being resourceful regardless of the challenge at hand. We’re looking for RNs who are enthusiastic and eager to embody these values daily.

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What types of benefits can Registered Nurses expect at CVS Health?

Registered Nurses at CVS Health can look forward to a competitive benefits package that includes affordable medical plans, a robust 401(k) with matching contributions, and wellness programs tailored to meet diverse needs. Additional perks like paid vacation and flexible work schedules are also a part of the deal, ensuring a work-life balance that helps you thrive both professionally and personally. Ultimately, our comprehensive mix of pay and benefits supports the health and wellness of our colleagues and their families.

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Common Interview Questions for Registered Nurse
Can you describe your patient care approach as a Registered Nurse?

In responding to this question, focus on your holistic approach to patient care, emphasizing empathy, communication, and personalized treatment plans. Discuss your dedication to building relationships with patients, understanding their needs, and ensuring they feel supported throughout their healthcare journey.

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How do you handle stress in a fast-paced healthcare environment?

Highlight your strategies for managing stress such as prioritization, time management, and utilizing team support. Provide examples of how you’ve navigated high-pressure situations successfully and maintained quality patient care during challenging times.

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What experience do you have with electronic medical records (EMR)?

Discuss your familiarity with EMR systems, mentioning specific software you’ve used. Highlight how comfort with EMR has improved your patient documentation, communication with colleagues, and overall efficiency in providing care.

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Can you give an example of a challenging patient interaction and how you resolved it?

Use the STAR method (Situation, Task, Action, Result) to illustrate a specific example that shows your communication skills and ability to resolve conflicts. Ensure to emphasize the positive outcome and the insights gained from the experience.

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How do you support patient education in your practice?

Details about your methods for patient education should reflect your commitment to empowering patients. Explain how you tailor your education to different learning styles, offer resources, and encourage patients to ask questions to ensure their understanding.

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What role does teamwork play in your nursing practice?

Emphasize the importance of collaboration in nursing. Discuss how you have effectively worked with multidisciplinary teams to meet patient needs, share knowledge, and coordinate care, thus enhancing patient outcomes.

Join Rise to see the full answer
What steps do you take to stay updated with current nursing practices?

Share your commitment to continued education, attending workshops or seminars, subscribing to nursing journals, and using online resources. Mention any specific areas of interest within nursing that you're passionate about pursuing further.

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How do you handle medication errors or near misses?

Show your proactive stance on patient safety. Discuss how you address medication errors by acknowledging mistakes, reporting them promptly, and implementing measures to prevent future occurrences. This showcases your integrity and commitment to patient safety.

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What motivates you to work in primary care?

The motivation for working in primary care lies in your dedication to preventive care and building long-term relationships with patients. Express your desire to participate in improving community health and your capability to make a lasting impact on patients' lives.

Join Rise to see the full answer
How do you manage your time when juggling multiple patient responsibilities?

Outline your time management skills, discussing techniques like prioritizing patient needs, setting clear goals for each shift, and using tools in your workplace to streamline care processes, thus maximizing your efficiency while ensuring attentive patient care.

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We help people with their health wherever and whenever they need us. And we do it with heart. Because our passion is our purpose: Bringing our heart to every moment of your health™.

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DATE POSTED
April 14, 2025

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