Principal, Culture and Experience

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

We are on the lookout for a Principal, Culture and Experience to join the People & Culture team on our journey to always deliver amazing experiences.

As a Principal, Culture and Experience, you will lead strategic engagement initiatives, ensuring employees feel connected to each other and the company’s mission. You will scale employee engagement efforts, foster inclusivity, and deepen leadership’s role in shaping company culture. Your work will directly influence collaboration, recognition, and belonging across the organization. This role requires strong cross-functional partnerships to design, execute, and manage impactful events and programs. You will combine strategic thinking, project management, and resource optimization to drive engagement at scale. Creativity, innovation, and a focus on quality will be key to delivering meaningful employee experiences.

Join the team that champions the employee experience at Delivery Hero. As part of the People & Culture Team, you’ll help attract, develop, and retain top talent, creating a workplace where people feel valued, supported, and empowered to grow. With each initiative you support, you’ll be building a positive culture that fuels innovation, teamwork, and a sense of belonging across our global organization.

• Lead the strategy, design and execution of our community engagement strategies, ensuring alignment with company principles.
• Act as a strategic partner to senior leaders, supporting their active involvement in cultural and engagement programs. 
• Develop bespoke programs that connect employees with leadership and enhance recognition efforts. 
• Scale ERG initiatives by increasing participation, cross-functional collaboration, and impact. 
• Strengthen inclusivity and belonging by embedding engagement and connection programs into the broader company strategy.
• Measure and analyze the effectiveness and impact of engagement initiatives, providing data-driven recommendations.

• You possess the proven ability to deliver community engagement strategies, DEI or culture building and project management within a global and diverse workforce.
• You bring experience in designing high-impact programs that enhance company culture.
• You're a strong strategic thinking and stakeholder management skills with ability to influence leadership and drive engagement at all levels of the organization.
• You have exceptional communication skills, with the ability to influence stakeholders and to connect with diverse employee groups.
• A self-starter who is able to work independently, while consistently exercising sound judgment even when faced with ambiguity to build, lead and nurture community initiatives and measure impact.
• Proficiency in German is a plus.

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
• We offer 27 days holiday with an extra day on 2nd and 3rd year of service
• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy
• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.