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Virtual Assistant Program Director

Company Description

Discovery Behavioral Health (DBH) is a national leader in behavioral healthcare and one of the fastest growing companies in the field. DBH offers world-class treatment for those struggling with eating disorders, mental health, and substance use and places a high priority on seeking employees who share our passion for improving the lives we serve.

Since 1997, Discovery Mood and Anxiety Programs, DBH’s Mental Health Disorder Division, has helped thousands of patients discover their path to the full and rewarding lives they deserve with evidence-based and inclusive treatment options.

Compensation ranges from $70k - 80k per year. 

Compensation will be dependent upon geographic region, education, and experience 

Our Offer to You!

We are dedicated to empowering our clinicians with their professional and personal development by providing:

  • 401(k)
  • Healthcare benefits
  • Vacation and sick days
  • Employee referral program
  • Employee discounts to various stores, amusement parks, events, etc.
  • Resources to obtain certification in EMDR, CBT Trauma Focused therapies
  • Support for pursuing multi-state licensure
  • Continuing Education (CE) programs and training
  • Supervision hours
  • Networking opportunities and development of professional relations
  • Weekly training opportunities
  • Advancement opportunities within the organization

Job Description

The Assistant Program Director is responsible for the coordination of all admissions into the program. They are responsible for documentation training and all documentation chart reviews. They should work directly with the Program Director to ensure all charts are up to date each day and all documentation is complete. The Assistant Program Director consults with the Administrator/Director and may consult with the Operations department on an as needed basis (however, receives direct supervision from the Program Director/Administrator), to ensure the best, most efficient utilization of program and company resources.

The Assistant Program Director closely supervises all daily milieu activities and ensures that the house runs on the posted schedule each day.  The Assistant Program Director collaborates with the Administrator/Director to develop a program of in-service training and continuing education for the counseling staff.  

Responsibilities:

  • To supervise all milieu activities to ensure that all services are in keeping with the Discovery Mission Statement.
  • To supervise in collaboration with the Administrator/Director the Counseling treatment staff.  
  • Collaborates with The Administrator/Director to implement continual quality improvement activities for the treatment program. 
  • Participates in the interview process with the Administrator/Director in a collaborative fashion to determine the appropriateness and qualifications of prospective counseling staff members.
  • Will arrange with the admissions department and coordinate with the facility all admissions and ensure they are completed.
  • Is available by telephone evenings and weekends & manages crisis or emergency transfers as needed.
  • Completes and/or oversees completion of monthly medical record reviews, per the Medical Record Review Policy. 
  • Ensures feedback and retraining is provided to staff based on medical record reviews, as indicated to address deficiencies identified in the monthly medical record reviews. 
  • Evaluate and apprise each member of the counseling staff, completes a written narrative (annual performance review) clearly identifying strengths, weaknesses, and goals for the coming year. Counseling reviews are forwarded to the Human Resource Manager.
  • When indicated facilitates disciplinary actions in collaboration with the Administrator/Director, the Operations Department and if indicated the Human Resource Manager.
  • Works with the Administrator/Director to arrange staff coverage to meet the needs of the program.

This is a full time position working Monday-Friday

For a virtual tour of the facility, please visit our website at discoverymood.com.

Qualifications

  • Master’s degree and or Doctorate preferred. 
  • LMFT, PhD, PsyD, or LSCS (or state specific) License required. 
  • Two years’ experience in acute, residential, outpatient or hospital setting. Must have some management experience

Not sure if you meet all the qualifications? Apply anyway! To provide truly innovative care, we need to have a diverse team around us. That’s why Discovery Behavioral Health is committed to creating an inclusive environment. If you find yourself meeting some but not all the above, we’d be happy to consider your application.

Additional Information

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

For more information about our company benefits, please visit us at discoverybehavioralhealth.com/careers/

Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.

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CEO of Discovery Behavioral Health
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Average salary estimate

$75000 / YEARLY (est.)
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$70000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Virtual Assistant Program Director, Discovery Behavioral Health

Are you ready to take your management skills to the next level? Discovery Behavioral Health is looking for a passionate Virtual Assistant Program Director to join our amazing team in Orlando, FL. As a national leader in behavioral healthcare, we pride ourselves on offering world-class treatment for individuals dealing with eating disorders, mental health challenges, and substance use issues. In this crucial role, you will collaborate closely with the Program Director to coordinate all admissions into our program, ensuring smooth operations and a high standard of care. Your responsibilities will include overseeing documentation training and reviews, supervising daily activities, and facilitating ongoing education for our counseling staff. We’re searching for someone with a Master’s degree or higher, along with a relevant licensing credential like LMFT or PhD. With a competitive salary range of $70k - $80k per year and fantastic benefits including healthcare options, 401(k), and professional development resources, this position is more than just a job; it’s an opportunity to make a real difference in the lives of others. As the Virtual Assistant Program Director, your leadership will guide a dedicated team while contributing to the continuous improvement of our services. Isn’t it time you explored what a career with us could look like? Join us at Discovery Behavioral Health and empower yourself while changing lives for the better.

Frequently Asked Questions (FAQs) for Virtual Assistant Program Director Role at Discovery Behavioral Health
What are the primary responsibilities of the Virtual Assistant Program Director at Discovery Behavioral Health?

The Virtual Assistant Program Director at Discovery Behavioral Health is responsible for coordinating all admissions into the program, supervising documentation training, and ensuring that all records are up to date. You will also oversee daily activities, collaborate on staff training programs, and manage crisis situations if they arise. Your role is integral in maintaining a high standard of care and operational efficiency.

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What qualifications are necessary to apply for the Virtual Assistant Program Director position at Discovery Behavioral Health?

Ideal candidates for the Virtual Assistant Program Director role at Discovery Behavioral Health should possess a Master’s degree or Doctorate in a relevant field and hold a valid license such as LMFT, PhD, or PsyD. Additionally, you should have at least two years of experience in a mental health setting, alongside management experience to ensure effective team oversight.

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How can candidates prepare for an interview for the Virtual Assistant Program Director role at Discovery Behavioral Health?

To prepare for the interview for the Virtual Assistant Program Director position at Discovery Behavioral Health, candidates should familiarize themselves with behavioral health best practices, as well as the company's mission and values. Reflect on your leadership experiences and be ready to discuss your approach to managing teams and handling crisis situations effectively.

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What are some benefits offered to the Virtual Assistant Program Director at Discovery Behavioral Health?

Discovery Behavioral Health offers a comprehensive benefits package to the Virtual Assistant Program Director, which includes healthcare options, a 401(k) plan, paid vacation and sick days, employee discounts to attractions and events, and support for continuing education and professional development. These perks demonstrate our commitment to the wellbeing and growth of our staff.

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Is remote work an option for the Virtual Assistant Program Director position at Discovery Behavioral Health?

The Virtual Assistant Program Director position at Discovery Behavioral Health is primarily based in Orlando, FL. However, there may be opportunities for virtual aspects depending on specific responsibilities and circumstances, as we emphasize flexibility and support for our employees wherever possible.

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Common Interview Questions for Virtual Assistant Program Director
Can you describe your management style and how it would benefit the team as a Virtual Assistant Program Director?

In discussing your management style, highlight collaboration and open communication. Explain how these values can boost team morale and productivity, aligning with the mission of Discovery Behavioral Health to provide top-notch care.

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How would you handle a conflict between team members in your role as Virtual Assistant Program Director?

Share your conflict resolution strategies, focusing on active listening and mediation skills. Emphasize that resolving conflicts promotes a healthy work environment and better patient care, resonating with Discovery Behavioral Health's commitment to quality service.

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What strategies would you employ to ensure documentation compliance within the program?

Describe your approach to maintaining compliance through regular training, audits, and clear communication of expectations. Highlight how these practices ensure high standards of care and operational effectiveness at Discovery Behavioral Health.

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How do you prioritize tasks when managing multiple responsibilities as a Virtual Assistant Program Director?

Discuss your method of prioritization, such as using digital tools or creating to-do lists, while ensuring that the team's needs and patient care remain the top priority. This aligns with the responsibilities at Discovery Behavioral Health.

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What experience do you have with patient admissions, and what is your process for ensuring they run smoothly?

Summarize your experience coordinating admissions and the steps you take to ensure a seamless process, such as communication with the admissions team and thorough documentation. Relate these processes to the role at Discovery Behavioral Health.

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How do you stay updated on best practices in behavioral health management?

Mention attending workshops, reading relevant literature, or being involved in professional networks. Highlight how staying informed contributes to the high-quality services provided by Discovery Behavioral Health.

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What methods do you use to evaluate and improve team performance?

Describe evaluation methods such as regular performance reviews and feedback sessions. Emphasize the importance of mentorship and continuous improvement, in line with Discovery Behavioral Health’s mission.

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Can you share an example of how you've handled a crisis situation in past roles?

Relate a specific instance where your crisis management skills positively impacted the outcome. Highlight your calmness under pressure and ability to collaborate with various departments, showcasing your fit for Discovery Behavioral Health.

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Why do you want to work specifically at Discovery Behavioral Health as a Virtual Assistant Program Director?

Express your alignment with the values of Discovery Behavioral Health and your enthusiasm for contributing to their mission. This personal connection can set you apart as a candidate.

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What are your goals for your first 90 days in the role of Virtual Assistant Program Director?

Outline a plan focused on getting to know the team, reviewing existing operations, and identifying areas for improvement. This goal-oriented mindset will resonate well with the hiring team at Discovery Behavioral Health.

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DATE POSTED
April 4, 2025

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