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Inbound Sales Representative - Career Advancement

Company Summary

$20.50 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! 

 

DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.

 

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.


Department Summary

Our award-winning Inside Sales & Retention team successfully drives existing and future customer decision-making by selling the value of Echostar’s products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling! EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.

 

What’s In It For You? 

  • Career Growth: Opportunity is our best benefit! You’ll have the opportunity to promote two levels within your first year based on performance! 
  • Uncapped Commission: While first year on-target earning is $68,000, our top performers make well over six figures annually! 
  • Rewards and Recognition Program : Offering high-value prizes, elaborate trips, food perks and so much more
  • Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision and Life Insurance packages with a Health Savings Account
  • Exclusive Perks: Complimentary DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans
  • Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP)
  • Continued Education: Tuition Reimbursement to support your career development

 

Application Process Overview:

After completing this application, the next step in our hiring process is a 15-20 minute questionnaire designed to help us determine if we're a mutual fit. You'll see a pop-up directing you to a landing page where you can watch brief videos providing a realistic preview of the role before committing to the questionnaire!


Job Duties and Responsibilities

What You’ll Be Doing: 

  • Successfully position and sell DISH and Boost Mobile products and services to new and existing customers
  • Assess each customer’s needs and offer the best valued solution 
  • Demonstrate the ability and resilience to bounce back from challenging calls and maintain your focus on larger goals 
  • Effectively manage your time while engaging with customers, navigating systems, and handling real-time data entry
  • Maintaining an in-depth knowledge of our product and service offerings, promotions, and competitive advantages
  • Provide excellent customer service to build and maintain customer relationships 

 

Our Paid Training Program Offers You:

  • Whether you are an entry-level candidate or bringing transferable skills, our progressive agenda supports a smooth, successful transition into the role
  • Immersive training with computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing
  • Robust mentorship program to support New Hire onboarding

Skills, Experience and Requirements

  • Competitive Spirit: The drive and determination to succeed, compete with peers, and achieve sales targets
  • Growth Mindset: The willingness to actively seek, receive, and apply new skills and constructive feedback to improve performance and grow professionally
  • Customer Focus: Effectively engage with customers, understand their needs, resolve issues, and build trusting relationships that contribute to overall sales success
  • Dependability: Consistently meet commitments, maintain reliability, and uphold high standards of accountability
  • Integrity: Adheres to ethical standards, honesty, and transparency in all interactions
  • Persuasion: Influence others’ decisions and actions through clear communication, compelling arguments, and the effective demonstration of value
  • Communication: Excellent verbal communication and listening skills; ability to build rapport quickly over the phone
  • Requirements: High school diploma or GED; ability to work full-time on-site; flexible to work shifts that might include evenings, weekends, or holidays; smartphone or device with active network connection; pre-employment screen

Salary Ranges

Compensation: $20.50/Hour - $34.87/Hour
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

 

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. 

 

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

 

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. 

Average salary estimate

$57650 / YEARLY (est.)
min
max
$42560K
$72740K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Inbound Sales Representative - Career Advancement, DISH

Join DISH as an Inbound Sales Representative, where you can kickstart an exciting career with an uncapped commission structure and a solid base pay of $20.50 per hour! Based in beautiful Essex County, NJ, you’ll be welcomed into a dynamic team that thrives on providing excellent customer service to both new and existing customers. At DISH, a leader in the connectivity industry for over 40 years, we are on a mission to build America’s First Smart Network™. This role does not require prior experience as we offer comprehensive paid training to help you master our products and services, including DISH TV, Sling TV, and Boost Mobile. Your responsibilities will include assessing customer needs, providing tailored solutions, and showcasing the incredible value our services offer. With a focus on a consultative sales approach, you’ll enjoy the perks of career advancement opportunities—potentially moving up two levels within your first year based on your performance! You’ll also benefit from a robust rewards program, including high-value prizes and complimentary DISH TV programming. If you are someone who thrives in a competitive environment, this role could be a perfect fit for you. Customers will depend on your excellent communication and customer engagement skills to guide them towards the best options. With the right mindset and determination, you can aim for a salary exceeding six figures by showcasing your dedication and talent. Let’s redefine connectivity together at DISH!

Frequently Asked Questions (FAQs) for Inbound Sales Representative - Career Advancement Role at DISH
What are the key responsibilities of an Inbound Sales Representative at DISH?

As an Inbound Sales Representative at DISH, you’ll be tasked with selling DISH and Boost Mobile products to both new and existing customers. Your day-to-day responsibilities will include assessing customer needs, demonstrating the value of our services, and engaging in consultative selling. You'll also be managing real-time data entry and building lasting customer relationships to ensure satisfaction.

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What qualifications do I need to become an Inbound Sales Representative at DISH?

To qualify as an Inbound Sales Representative at DISH, you only need a high school diploma or GED. We value a growth mindset and competitive spirit more than past experience, as our comprehensive training program equips you with all the necessary skills to thrive in the role. Flexibility to work various shifts is also important.

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How does the compensation structure work for the Inbound Sales Representative position at DISH?

DISH offers an excellent compensation structure for the Inbound Sales Representative position, starting with a base pay of $20.50 per hour. With an uncapped commission and the potential for first-year earnings around $68,000, top performers can even exceed six figures annually! The total compensation may vary based on qualifications and performance.

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What kind of training can I expect as an Inbound Sales Representative with DISH?

At DISH, our Inbound Sales Representatives benefit from a thorough training program that includes computer-based modules, instructor-led sessions, hands-on activities, and role-play scenarios. New hires are also supported through a robust mentorship program, ensuring a smooth transition into their roles and setting them up for success.

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What opportunities for career advancement does DISH provide for Inbound Sales Representatives?

DISH is committed to the growth of its employees. As an Inbound Sales Representative, you'll have the opportunity to advance two levels within your first year, based on individual performance. This commitment to career advancement ensures that dedicated employees can reach their professional goals with the support of the company.

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Common Interview Questions for Inbound Sales Representative - Career Advancement
How do you handle difficult customer interactions as an Inbound Sales Representative?

In challenging customer interactions, it's important to remain calm and focused. Utilize active listening to understand their concerns fully, apologize if necessary, and provide clear solutions tailored to their needs. Demonstrating empathy and a willingness to help can often turn the conversation around positively.

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What strategies do you use to ensure you meet sales targets?

To meet sales targets, I believe in setting daily and weekly goals, utilizing time management techniques, and continuously refining my pitch based on customer feedback. I also prioritize creating a rapport with customers, which often leads to higher conversion rates.

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Can you describe your sales process for a typical customer call?

In a typical customer call, I start with a friendly introduction and a brief discovery phase where I ask open-ended questions to identify the customer’s specific needs. I then present our products in line with their requirements, address any concerns, and follow up with a compelling call-to-action to close the sale.

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What motivates you to work in sales?

I am motivated by the challenge and opportunity for growth in sales. The idea of helping customers find solutions that enhance their lives drives my passion, and the competitive nature of the field pushes me to continually improve my skills and knowledge of the product.

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How do you stay knowledgeable about DISH's products and services?

To stay informed about DISH's products and services, I regularly participate in training sessions, review product manuals, and monitor industry news. Staying up-to-date allows me to provide accurate, relevant information to customers while anticipating their questions.

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Describe a time when you exceeded a sales goal. What did you do?

In a previous role, I exceeded my sales goal by implementing a follow-up strategy with customers. After initial calls, I checked in with them, which not only kept me fresh in their minds but also provided another opportunity to discuss our offerings. My proactive approach resulted in a higher sales conversion rate.

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How do you handle rejection in sales?

Handling rejection is part of sales, and I approach it as a learning opportunity. After a rejection, I reflect on the interaction to identify areas for improvement, ensuring that I remain resilient and motivated for the next call.

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What role does teamwork play in a sales environment?

Teamwork is crucial in a sales environment as it encourages knowledge sharing and collaboration. By working together, we can strategize on best practices, share successful selling techniques, and motivate one another, ultimately leading to better overall team performance.

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How do you ensure you are providing excellent customer service?

Providing excellent customer service begins with understanding the customer's needs. I prioritize good communication, follow up on concerns promptly, and strive to exceed their expectations with every interaction, fostering trust and loyalty.

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Why do you want to work for DISH as an Inbound Sales Representative?

I want to work for DISH because of its reputation for innovation and commitment to customer satisfaction. The company's values align with mine, and I am excited about the opportunity to grow within a team-oriented environment while contributing to an industry leader.

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DATE POSTED
April 1, 2025

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