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Inbound Sales Representative - Entry Level

Company Summary

$20.50 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! 

 

DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.

 

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.


Department Summary

Our award-winning Inside Sales & Retention team successfully drives existing and future customer decision-making by selling the value of Echostar’s products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling! EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.

 

What’s In It For You? 

  • Career Growth: Opportunity is our best benefit! You’ll have the opportunity to promote two levels within your first year based on performance! 
  • Uncapped Commission: While first year on-target earning is $68,000, our top performers make well over six figures annually! 
  • Rewards and Recognition Program : Offering high-value prizes, elaborate trips, food perks and so much more
  • Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision and Life Insurance packages with a Health Savings Account
  • Exclusive Perks: Complimentary DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans
  • Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP)
  • Continued Education: Tuition Reimbursement to support your career development

 

Application Process Overview:

After completing this application, the next step in our hiring process is a 15-20 minute questionnaire designed to help us determine if we're a mutual fit. You'll see a pop-up directing you to a landing page where you can watch brief videos providing a realistic preview of the role before committing to the questionnaire!


Job Duties and Responsibilities

What You’ll Be Doing: 

  • Successfully position and sell DISH and Boost Mobile products and services to new and existing customers
  • Assess each customer’s needs and offer the best valued solution 
  • Demonstrate the ability and resilience to bounce back from challenging calls and maintain your focus on larger goals 
  • Effectively manage your time while engaging with customers, navigating systems, and handling real-time data entry
  • Maintaining an in-depth knowledge of our product and service offerings, promotions, and competitive advantages
  • Provide excellent customer service to build and maintain customer relationships 

 

Our Paid Training Program Offers You:

  • Whether you are an entry-level candidate or bringing transferable skills, our progressive agenda supports a smooth, successful transition into the role
  • Immersive training with computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing
  • Robust mentorship program to support New Hire onboarding

Skills, Experience and Requirements

  • Competitive Spirit: The drive and determination to succeed, compete with peers, and achieve sales targets
  • Growth Mindset: The willingness to actively seek, receive, and apply new skills and constructive feedback to improve performance and grow professionally
  • Customer Focus: Effectively engage with customers, understand their needs, resolve issues, and build trusting relationships that contribute to overall sales success
  • Dependability: Consistently meet commitments, maintain reliability, and uphold high standards of accountability
  • Integrity: Adheres to ethical standards, honesty, and transparency in all interactions
  • Persuasion: Influence others’ decisions and actions through clear communication, compelling arguments, and the effective demonstration of value
  • Communication: Excellent verbal communication and listening skills; ability to build rapport quickly over the phone
  • Requirements: High school diploma or GED; ability to work full-time on-site; flexible to work shifts that might include evenings, weekends, or holidays; smartphone or device with active network connection; pre-employment screen

Salary Ranges

Compensation: $20.50/Hour - $34.87/Hour
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

 

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. 

 

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

 

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. 

Average salary estimate

$57530 / YEARLY (est.)
min
max
$42560K
$72500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Inbound Sales Representative - Entry Level, DISH

Are you ready to kick-start your career in sales? Join DISH as an Inbound Sales Representative in Essex County, NJ, and discover a pathway to success without any previous experience needed! With a solid starting base pay of $20.50 per hour and the potential for uncapped commissions, you could see your first-year earnings soar to $68,000 or more! What really sets DISH apart is the inclusive and supportive environment where our award-winning Inside Sales & Retention team thrives. You won’t be making cold calls, instead, you’ll engage with existing and new customers who are already interested in our fantastic products and services. From satellite television and live-streaming to mobile phone plans and smart home installations, you’ll have the chance to sell top-notch offerings while receiving comprehensive training to help you shine. DISH is all about growth, and you’ll find opportunities to advance, earn exciting rewards, and enjoy excellent benefits like paid training, health insurance, and even tuition reimbursement. Imagine a place where you can build relationships with customers, act as their trusted advisor, and develop your sales skills all at once! If you’re ready to embrace a collaborative, exciting, and rewarding career path, the Inbound Sales Representative position at DISH might just be the perfect fit for you!

Frequently Asked Questions (FAQs) for Inbound Sales Representative - Entry Level Role at DISH
What responsibilities does an Inbound Sales Representative at DISH have?

As an Inbound Sales Representative at DISH, your primary responsibilities will include engaging with new and existing customers, assessing their needs, and providing them with valuable solutions related to DISH and Boost Mobile products and services. You will effectively manage your time while conducting calls, navigating systems, and entering data accurately. Additionally, providing excellent customer service to build strong customer relationships will be key to your success.

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What qualifications are required for the Inbound Sales Representative position at DISH?

The Inbound Sales Representative role at DISH requires candidates to have a high school diploma or GED. While no previous sales experience is necessary, you'll need a competitive spirit, excellent communication skills, and a growth mindset to succeed. Candidates should also be dependable, possess strong customer focus, and be willing to work flexible hours that may include evenings and weekends.

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What training programs does DISH provide for new Inbound Sales Representatives?

DISH offers a robust training program for new Inbound Sales Representatives, which includes a mix of computer-based modules, instructor-led sessions, hands-on activities, and call shadowing. This immersive training ensures you'll be well-prepared to engage with customers effectively and gives you the tools to succeed in your new role, regardless of your previous experience.

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How can Inbound Sales Representatives at DISH achieve career growth?

Career growth is a top priority at DISH. As an Inbound Sales Representative, you have the potential to promote to two levels within your first year based on performance. By showcasing your sales skills, meeting targets, and actively engaging with your customers, you’ll be on a fast track to accelerating your career and increasing your earnings.

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What benefits do Inbound Sales Representatives receive at DISH?

Inbound Sales Representatives at DISH enjoy a variety of comprehensive benefits. In addition to competitive pay, employees receive paid training, health insurance options (medical, dental, vision), a 401(k) plan with company match, and an Employee Stock Purchasing Program. DISH also offers a rewards and recognition program, tuition reimbursement, and exclusive perks like discounted programming and phone plans.

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Common Interview Questions for Inbound Sales Representative - Entry Level
How would you handle a challenging customer call as an Inbound Sales Representative?

When handling a challenging customer call, it's important to stay calm and listen actively. Acknowledge the customer's concerns and express empathy while guiding them toward a solution. Demonstrate your product knowledge clearly and showcase how DISH products can meet their needs. This approach will not only help resolve the issue but also build trust.

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Can you describe a time when you successfully persuaded someone to buy a product?

In your response, focus on a specific situation where you understood the customer's needs and effectively communicated the value of the product you were selling. Highlight your skills in relationship building and how you created a connection that led to a successful sale. Use this to illustrate your ability to persuade customers.

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Why do you want to work as an Inbound Sales Representative at DISH?

Demonstrate your enthusiasm for the role by discussing DISH's commitment to innovation and customer service. Mention how the company's values align with your personal career goals, and express your excitement about the growth opportunities and supportive training DISH offers for new employees.

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What does it mean to have a customer-focused mindset in sales?

Having a customer-focused mindset means prioritizing the customer's needs and experiences above all. In your answer, emphasize the importance of actively listening, building rapport, and offering tailored solutions that truly benefit the customer. This approach not only drives sales but also fosters long-term relationships.

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How do you prioritize your time during busy inbound calls?

Explain how you would segment your time effectively during calls, ensuring that you both address customer needs quickly and manage your internal processes efficiently. Mention the importance of keeping track of time while still dedicating enough attention to providing excellent customer service.

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How would you leverage DISH's extensive product portfolio in your sales?

Discuss your understanding of DISH’s diverse product offerings, such as satellite television, live streaming services, and mobile plans. Explain how you would use this knowledge to tailor your approach to each customer’s specific needs and situations, ensuring you present the most relevant options.

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What techniques would you use to handle objections from customers?

In your answer, describe how you would listen to the customer's objections, empathize with their feelings, and then address the underlying concerns with factual information and persuasive arguments. Highlight your ability to turn objections into opportunities for further discussion.

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What are your strategies for staying motivated in a sales role?

Talk about your personal motivation techniques, such as setting goals, celebrating small wins, and continuously seeking feedback. Emphasize the importance of maintaining a positive attitude and the impact of a motivating work environment, particularly in a role like the Inbound Sales Representative at DISH.

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How do you keep up with the latest trends in technology and telecommunications?

Share your methods for staying informed on industry trends—whether it's through networking, subscribing to relevant publications, or participating in training. Highlight your passion for technology and its impact on the telecommunications field, as well as your eagerness to apply this knowledge in your role.

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Describe a situation where you turned a dissatisfied customer into a satisfied one.

Provide a specific example where you listened to a customer’s complaint, took steps to resolve it, and communicated effectively throughout the process. This illustrates your ability to handle conflicts and demonstrates your commitment to customer satisfaction, which is essential for an Inbound Sales Representative.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 1, 2025

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