Assistant Manager (04204) 1169 Nimmo Parkway : $17 / HR - job 2 of 2

As an Assistant Manager at Domino's Team USA, your key responsibilities will include managing cost controls, inventory, and cash handling during shifts while fostering excellent customer relations. You'll assist in basic operations procedures, oversee employee development, and ensure adherence to food safety protocols. Your role will directly impact the operational efficiency and customer satisfaction within the store.

To qualify for the Assistant Manager role at Domino's Team USA, you must be at least 18 years old, possess prior leadership experience (preferred), and demonstrate exceptional customer service skills. Familiarity with operations, employee development, and technology troubleshooting is also a significant plus, ensuring you can adapt within a fast-paced, customer-oriented environment.

The training program for new Assistant Managers at Domino's Team USA is designed to equip you with essential skills for success. You'll receive comprehensive training on store operations, inventory control, cash management, and customer service strategies. We emphasize food safety and team member protocols, ensuring that you are well-prepared to excel in your role and contribute to our team's success.

Domino's Team USA places a high emphasis on safety and creating a rewarding work environment. We ensure our employees have access to a safe workplace by implementing stringent health protocols and providing necessary training. Your welfare is our priority, and we continually strive to create a stable and secure environment where team members feel valued and supported.

As an Assistant Manager at Domino's Team USA, you can expect a competitive hourly rate of $17, along with an appealing benefits package. Benefits may include flexible scheduling, career advancement opportunities, and amazing discounts on our food items. We believe in recognizing and rewarding our team members for their hard work and contributions to our success.

Successful inventory management involves a proactive approach. You can discuss your strategies such as implementing regular stock checks, forecasting demand based on historical data, and using software tools to track inventory levels. Emphasize your analytical skills and your ability to make informed decisions to minimize waste while ensuring stock levels meet customer demand.

When dealing with difficult customers, it's vital to stay calm and focused. Explain your approach of actively listening to their concerns, empathizing with their situation, and offering prompt solutions to resolve issues. Highlight your experience with de-escalation techniques and your commitment to ensuring customer satisfaction while aligning with company policies.

As an Assistant Manager, essential leadership skills include effective communication, team motivation, conflict resolution, and adaptability. Discuss how you lead by example by demonstrating these skills daily, fostering a collaborative team environment, and encouraging employee development through mentorship and coaching.

Focus on a specific instance where you identified an area in need of improvement, developed a plan, and implemented it. Detail how you communicated the changes to your team, the training that took place, and the results that followed. Highlight how this experience reflects your ability to inspire and uplift team performance effectively.

Emphasize the importance of following proper food safety protocols, such as maintaining strict hygiene standards, ensuring proper food storage temperatures, and conducting regular safety audits. Discuss your commitment to ongoing training and education regarding compliance and how you hold yourself and your team accountable to these standards.

With technology being integral in today's fast-paced environment, discuss your proficiency with POS systems, inventory management software, or communication tools used in the workplace. Provide examples of how you’ve used technology effectively to streamline processes, enhance customer service, and improve team collaboration.

Describe your proactive approach to ensuring a safe work environment by identifying potential hazards, conducting regular safety training, and fostering a culture where team members feel comfortable reporting safety concerns. Highlight your commitment to employee welfare and how you stay updated on safety regulations.

Promoting a positive team culture involves encouragement, recognition of hard work, and fostering open communication. Share techniques like team-building activities, distributing compliments or incentives, and maintaining an open-door policy for team member feedback. Highlight the importance of creating a supportive environment where everyone feels valued.

Preparation before a busy shift is crucial. Discuss your checklist approach, ensuring that staff are properly trained and scheduled, inventory levels are checked for adequacy, and all equipment is functioning properly. Mention how you hold briefings with your team to align on goals and expectations, thus setting the stage for a productive shift.

Convey your passion for the brand’s values surrounding teamwork, customer service, and personal growth through your career journey. Share how your skills align with the Assistant Manager role, your enthusiasm for working in a dynamic food service environment, and your desire to make a positive impact at Domino's Team USA.