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Assistant Manager(04484) 7224 Wrightsville Ave

Job Description

Assistant General Manager Position Description

Department: Store Operations

Job Title: Assistant General Manager

 

FLSA Classification: Non-Exempt

 

Reports To: General Manager

 

Regional Operations Manager -secondary report

 

Direct Reports: CSRs, Delivery Experts and Pizza Makers

 

Indirect Reports: N/A

 

Assistant General Managers are some of the most special in the company. We believe in promoting from within. We will show you the ropes and work with you to be as successful as you want to be.

 

Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and willing to learn and go the distance, go the extra mile - you will be successful with us.

 

Many Team Members began their careers as Assistant General Managers and today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino’s; go somewhere else to be average.

 

Assistant General Manager responsibilities:

 

* Serve as manager-on-duty and second in command to General Manager

 

* Partner in with General Manager to assist with recruitment, new Team Member training and scheduling

 

* Uphold brand standards and company policies

 

* Provide consistently high quality product and service to customers

 

* Maximize sales and profit by meeting food and labor goals

 

* Ensure health, safety and cleanliness standards are upheld

 

* Foster productive and professional Team Member relationships

 

* Serve as store mentor and operations expert in all Domino’s store-level Team Member positions

 

* Build relationships with customers and community

 

* Cash handling, reconciliation and reporting

 

* Inventory control and management

* Assist General Manager in marketing efforts

If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us!

Perks of the job:

From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best.

Domino's Assistant General Managers enjoy:

* Greater variety

* Smaller teams, make friends and build relationship

* Fast career progression

* Competitive wages, delivery mileage, tips and overtime

* Paid training opportunities & rewards

* Health Insurance

* Paid Time Off

* Energetic, fun and positive culture

Minimum requirements and expectations:

A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need:

* An EXCEPTIONAL and POSITIVE attitude

* Possess integrity and honesty

* Excellent attendance and punctuality

* You must be 18 years of age or older.

* Possess reliable transportation as well as valid driver’s license, registration and liability insurance

* Effectively train and engage Team Members

* Be able to pass back ground investigation and motor vehicle report

* Previous inventory control, labor costs and computer knowledge

* Ability to create and effectively manage Team Member schedule

* Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)

* Verbal, writing, and telephone skills to communicate effectively with Team Members and customers

* Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed

* Ability to enter orders using a computer keyboard or touch screen

* Adept at utilizing proprietary software systems * PULSE and PWR

* Ability to comprehend and give correct written instructions

* Talking and hearing on telephone

* Near and mid-range vision for most in-store tasks

* Depth perception.

* Ability to differentiate between hot and cold surfaces

* The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions

* Ability to stand for long periods of time: Most tasks are performed from a standing position.

Yellow Hammer Pizza of MD, LLC TA Domino’s Pizza ® is an Equal Opportunity Employer.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

$40000 / YEARLY (est.)
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$35000K
$45000K

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What You Should Know About Assistant Manager(04484) 7224 Wrightsville Ave, Domino's

Are you ready to take the next step in your career with Domino's as an Assistant Manager? Located in Wilmington, North Carolina, our vibrant team is seeking a positive, high-energy individual to join us in the exciting world of pizza. As the Assistant General Manager, you'll be essential in supporting the General Manager and ensuring that everything runs smoothly in our store. We're all about teamwork, so your responsibilities will include assisting with recruitment, training new team members, and upholding our exceptional brand standards. This is a role for someone with a can-do attitude, ready to engage with customers and teammates alike, all while striving to maximize sales and ensure safe and clean working conditions. You'll find there’s never a dull moment, with opportunities to develop your skills and foster relationships within the community. The potential for growth is immense here at Domino's - many of our former team members have gone on to great success, even becoming franchise owners! So, if you're motivated, honest, and ready for a fast-paced role filled with camaraderie and fun, we want to hear from you. Join us at Domino's, where being exceptional isn’t just expected; it's the norm!

Frequently Asked Questions (FAQs) for Assistant Manager(04484) 7224 Wrightsville Ave Role at Domino's
What are the main responsibilities of an Assistant Manager at Domino's in Wilmington?

The main responsibilities of an Assistant Manager at Domino's in Wilmington include supporting the General Manager with daily operations, recruitment, and training of new Team Members. You'll ensure that all brand standards are met while providing outstanding customer service, maximizing sales, and managing inventory efficiently. Additionally, you'll be responsible for cash handling, scheduling, and fostering a positive team environment, all to ensure the smooth operation of the store.

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What qualifications are needed for the Assistant Manager position at Domino's Wilmington?

To qualify for the Assistant Manager position at Domino's Wilmington, candidates must be 18 years or older and possess a valid driver's license, reliable transportation, and be able to pass background checks. Strong interpersonal and communication skills are essential, as well as a positive attitude and commitment to upholding brand standards. Previous experience in inventory control and knowledge of labor costs are also beneficial for this role.

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What growth opportunities are available for Assistant Managers at Domino's?

Assistant Managers at Domino's have excellent growth opportunities, particularly those who demonstrate leadership potential and a strong work ethic. Many individuals begin their careers in this role and advance to positions such as General Manager or even franchise owners. The culture at Domino's promotes internal promotions, and the skill sets gained as an Assistant Manager open doors to various roles within the company.

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What is the work culture like for an Assistant Manager at Domino's Wilmington?

The work culture for an Assistant Manager at Domino's Wilmington is energetic, positive, and team-oriented. With smaller teams, you'll have the chance to build strong relationships with colleagues and interfaces with customers. The environment encourages competition, effective leadership, and fostering an atmosphere of excellence and fun, making it a great place to grow your career!

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How does Domino's support Assistant Managers in their roles?

Domino's supports Assistant Managers through comprehensive training and mentorship programs designed to develop the necessary skills for success. This includes paid training opportunities, competitive wages, and a focus on personal and professional development. The company rewards hard work and encourages feedback to ensure that all team members are equipped to excel in their roles.

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Common Interview Questions for Assistant Manager(04484) 7224 Wrightsville Ave
How do you prioritize tasks as an Assistant Manager at Domino's?

To effectively prioritize tasks as an Assistant Manager at Domino's, it’s essential to assess both immediate operational needs, like staff scheduling, and long-term goals, such as sales targets. Communicate with your team and delegate tasks according to each member’s strengths while ensuring that customer service remains a priority.

Join Rise to see the full answer
What strategies would you implement to improve team morale?

Improving team morale as an Assistant Manager involves creating a positive work environment through recognition and collaboration. Consider implementing team-building activities, recognizing individual contributions, and encouraging open communication, which will foster a sense of belonging and motivation among team members.

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Can you describe a time you resolved a conflict within your team?

When discussing a conflict resolution experience, focus on the approach of addressing the issue directly and transparently. Describe how you listened to both sides and facilitated a solution that satisfied all parties while maintaining a positive work atmosphere. Show how your leadership skills contributed to a healthier team dynamic.

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What do you think makes a successful Assistant Manager at Domino's?

A successful Assistant Manager at Domino's thrives on effective communication, a positive attitude, and strong organizational skills. They should embody the brand's values, inspire team members, and create a culture of excellence. Reflect on the importance of adaptability and the ability to learn quickly in a fast-paced environment.

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How would you manage employee training effectively?

To manage employee training effectively, create a structured onboarding process that incorporates hands-on experiences and ongoing feedback. Utilize shadowing, mentorship, and workshops to ensure all team members are well-equipped to perform their roles confidently and competently.

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What is your approach to inventory management?

Inventory management can be approached by establishing a systematic process for tracking stock levels and usage rates. Regular audits, effective forecasting, and clear communication with suppliers can help maintain optimal inventory levels while minimizing waste. Share any previous experiences where you effectively managed inventory.

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How would you ensure the quality of service is maintained in the store?

To ensure quality service at the store, regularly monitor workflows and team performance and provide constructive feedback. Implement training sessions focused on customer service skills and establish clear expectations and standards for quality that the entire team is committed to upholding.

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What do you consider when setting sales goals for your team?

When setting sales goals for the team, consider historical data, current market trends, and individual performance metrics. Collaboratively discuss these goals with your team to foster ownership and motivation, ensuring they are achievable yet challenging to drive progress.

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Describe how you manage your time under tight deadlines?

Managing time under tight deadlines requires prioritization and effective delegation. Break tasks into manageable pieces and use a planner to organize your day. Stay focused on critical functions while providing guidance and support to your team, ensuring that service quality is never sacrificed in the rush.

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What motivates you to lead as an Assistant Manager?

My motivation to lead as an Assistant Manager comes from the desire to inspire and empower my team. I find fulfillment in fostering a collaborative environment where each member can excel and see the direct impact of their hard work on our success as a store. This motivation fuels my commitment to operational excellence and team development.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 30, 2025

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