Customer Service Rep(03212) - 362 Sunapee Street

As a Customer Service Rep at Domino’s in Newport, New Hampshire, your main responsibilities will include answering phone calls, taking customer orders, assisting with pizza preparation, and ensuring that every customer interaction is positive. You'll also help maintain a clean workspace and support your team in providing top-notch service.

To qualify as a Customer Service Rep at Domino’s Pizza, you must be at least 16 years old and possess a friendly, positive attitude. While previous experience in customer service or food handling is a plus, it’s not required. The most important qualifications are your willingness to learn and your ability to work well in a team!

Domino’s has a strong culture of internal growth, meaning that as a Customer Service Rep, you’ll have opportunities for career advancement. Many of our team leaders and managers started in entry-level positions. You'll receive training that equips you with valuable business and management skills that can pave the way for future roles within the company.

The work environment at Domino’s is fast-paced and fun! As a Customer Service Rep, you'll work closely with your team members in a lively atmosphere where teamwork and communication are key. Your role will involve a mix of interacting with customers, preparing orders, and enjoying a friendly and supportive team culture.

Yes! One of the great benefits of working as a Customer Service Rep at Domino’s is the flexible working hours. Whether you’re looking for part-time or full-time work, we can accommodate your schedule to help you balance your personal commitments with your new job.

When answering this question, share your passion for customer service and your desire to work in a fun environment. Mention specific aspects of Domino’s, such as their commitment to growth or their positive atmosphere that appeal to you.

To answer this, describe a specific strategy you use for conflict resolution. Emphasize the importance of listening to the customer’s concerns, remaining calm, and following up with a solution that meets their needs, showing that customer satisfaction is your priority.

Highlight your previous experience working in teams, focusing on collaboration, communication, and how your positive attitude contributes to a supportive work culture. Provide a specific example where you effectively worked with colleagues to achieve a common goal.

Prepare for this question by recalling a specific scenario where you provided outstanding service. Focus on your actions, the positive outcome for the customer, and how that experience aligns with the values of being a Customer Service Rep at Domino’s.

Discuss traits such as effective communication, active listening, patience, and a friendly demeanor. Relate these traits to the specific responsibilities of the Customer Service Rep position and how they ensure an enjoyable customer experience at Domino’s.

Explain your approach to prioritization and time management while acknowledging the demands of a busy workplace. Provide a past example where you successfully managed multiple tasks simultaneously.

Acknowledge the importance of taking responsibility for mistakes. Discuss how you would apologize to the customer, quickly correct the error, and ensure they leave satisfied while also learning from the experience.

Share personal techniques for maintaining motivation during rush periods, such as staying focused on team goals, indulging in team spirit, and reminding yourself of the satisfaction of helping customers. Highlight how a positive attitude benefits both you and your teammates.

Speak to your passion for customer service and how it aligns with Domino’s mission of delivering joy through pizza. Emphasize your eagerness to learn, collaborate, and contribute positively to the team culture.

Discuss your aspirations while naturally connecting your goals with the growth opportunities at Domino’s. Emphasize how starting as a Customer Service Rep can serve as a stepping stone to future roles and experiences within the company.