Customer Service Rep(05670) - 1069 Edgefield rd Ste 118

As a Customer Service Rep at Lead Dog Pizza INC, your primary responsibilities will include greeting customers with enthusiasm, taking phone and counter orders, and making delicious pizzas according to Domino's Pizza guidelines. You'll also be operating the cash register, ensuring a clean and organized workspace, and maintaining professionalism according to company standards. This role is perfect for individuals enthusiastic about team collaboration and delivering quality service.

To qualify for the Customer Service Rep position at Lead Dog Pizza INC, you should be at least 16 years old, possess strong people skills, and have a positive attitude. It's essential to be a team player who is punctual and comfortable interacting with customers. Additionally, candidates must pass a criminal background check, and availability to work until 10 or 11 PM is preferred.

Absolutely! Many of our franchise owners at Lead Dog Pizza INC started as Pizza Makers or Customer Service Reps. We prioritize internal growth and offer comprehensive training, allowing you to develop your skills and advance your career within the Domino's brand. With our focus on creating career opportunities, you can explore various roles to further your journey in our company.

As a Customer Service Rep at Lead Dog Pizza INC, you can enjoy various benefits including flexible scheduling, employee discounts on delicious pizzas, and paid training. Furthermore, there is the added perk of receiving tips after your shifts, creating an opportunity to boost your earnings. This role is ideal for students or anyone looking to fill their schedule with some fun and engaging work!

At Lead Dog Pizza INC, you can expect a fun, energetic, and team-oriented work environment. Here, we value the collaborative spirit and creativity involved in making each pizza. You will be part of a close-knit team where everyone shares the goal of providing outstanding customer service and ensuring that every customer leaves with a smile and a delicious pizza in hand. We believe that a positive environment leads to happy employees and happy customers!

When dealing with a difficult customer, it's important to listen carefully to their concerns and show empathy. Acknowledge their feelings, and try to find a solution that satisfies both the customer and the company. As a CSR at Lead Dog Pizza INC, your goal is to ensure the customer leaves happy, so being calm and collected while communicating effectively is key.

Providing excellent customer service starts with a positive attitude and a genuine desire to help others. As a Customer Service Rep at Lead Dog Pizza INC, being friendly and approachable sets the tone for customer interactions. Additionally, staying knowledgeable about the menu and efficiently processing orders enhances the customer's experience, ensuring they receive prompt and friendly service.

I am excited about the opportunity to work at Lead Dog Pizza INC because I believe in the fun and vibrant environment that a pizza franchise can offer. I appreciate how Domino's values teamwork and creativity, especially in crafting delicious pizzas. Being part of a team that focuses on customer satisfaction while making great food truly appeals to me.

In my previous roles, I have gained experience in customer-facing positions, which have helped me develop strong communication and problem-solving skills. I am comfortable working in fast-paced environments and enjoy making connections with customers. This experience positions me well for success as a Customer Service Rep at Lead Dog Pizza INC, where I can leverage my skills to create a friendly atmosphere.

Promoting menu items effectively involves not just knowledge but also enthusiasm. I would learn all about Lead Dog Pizza INC's offerings, including any specialties, deals, or unique ingredients, and share that excitement with customers. Engaging them while suggesting popular items or pairing suggestions would help enhance their ordering experience.

In previous roles, I've frequently collaborated with my teammates to achieve goals, such as completing customer orders swiftly and accurately. I believe teamwork is vital in a fast-paced environment like Lead Dog Pizza INC. I communicate openly with my colleagues, support each other during busy shifts, and celebrate our successes together, which helps foster a positive work environment.

The most enjoyable aspect of being a Customer Service Rep, especially at Lead Dog Pizza INC, is the opportunity to interact with a diverse range of people daily. I love the satisfaction of making a customer's day better with a smile and great food. The creative aspect of making pizzas and being part of a supportive team also adds to the joy of this role.

If faced with slow service during my shift, I would first assess the situation to identify bottlenecks and then communicate with my team to find ways to expedite orders. I believe in maintaining transparency with our customers, so I would inform them of any delays while ensuring that we continue to work efficiently to serve them the best quality food and service.

To ensure a clean and safe kitchen environment, I follow all health and safety protocols wholeheartedly. This includes cleaning surfaces regularly, ensuring that food is stored appropriately, and maintaining equipment. As a CSR at Lead Dog Pizza INC, I would also encourage my team members to keep their stations organized and support each other in maintaining high standards of cleanliness.

If I noticed a coworker not following company policies, I would approach the situation delicately and address it privately with them. Open communication is crucial, so I would remind them gently of the importance of adhering to our guidelines at Lead Dog Pizza INC. If the situation persists or is serious, I would escalate it to a manager to ensure our team operates smoothly and professionally.