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Delivery Expert

Job Description

ABOUT THE JOB

Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it because we can. What do we mean by that, you ask? We mean that we offer a great flexible schedule that offers the hours you're looking for. That means you're free when you need to be. You'll have plenty of time left over for school, to hang with your friends, or whatever. Even if you need a second job for some extra cash, Domino's Pizza is the perfect place for you.

Right now Domino's is looking for qualified drivers to staff stores in your area. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, apply online. We're bound to have just the thing for you.

JOB REQUIREMENTS AND DUTIES

You must be 18 years of age and have a valid driver's license with a safe driving record meeting company standards as well as access to an insured vehicle which can be used for delivery. You should possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate adverse terrain including multi-story buildings.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$30000 / YEARLY (est.)
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$25000K
$35000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Delivery Expert, Domino's

Join our vibrant team at Domino's Pizza as a Delivery Expert in Brookville, PA, where your role is about much more than just delivering delicious pizzas! We know that a job should fit seamlessly into your life, which is why we offer a flexible schedule that accommodates your needs. Whether you’re balancing school, side gigs, or a busy social life, you’ll love the freedom this position affords you. As a Delivery Expert, you’re not just a driver; you’re an ambassador of joy, bringing our hot, fresh pizzas right to the doorsteps of our satisfied customers. To succeed in this fun and dynamic job, you’ll need to be at least 18 years old, hold a valid driver’s license, and have access to a reliable insured vehicle. Your navigational skills will come in handy as you locate addresses quickly and safely, even if it means maneuvering through multi-story buildings. At Domino’s, we recognize the potential in every team member. Many have started as Delivery Experts and have climbed the career ladder to management roles or even franchise ownership. Our mission is to create an inclusive environment where everyone can thrive, so if you're passionate about people and pizza, this is the perfect place for you! Plus, we’ll provide you with all the training you need to succeed right from the start. So, if you're ready to join a team that values its members and strives to be the best pizza delivery company in the world, apply today!

Frequently Asked Questions (FAQs) for Delivery Expert Role at Domino's
What are the responsibilities of a Delivery Expert at Domino's Pizza?

As a Delivery Expert at Domino's Pizza, your primary responsibility is to deliver delicious pizzas to our customers while ensuring exceptional service. This includes operating our delivery vehicle, navigating to various locations, communicating effectively with customers about their orders, and handling cash transactions. Additionally, you'll be required to assist in store operations, such as stocking ingredients, preparing food, and keeping the work area clean.

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What qualifications do I need to apply for the Delivery Expert position at Domino's Pizza?

To apply for the Delivery Expert position at Domino's Pizza, you must be at least 18 years old and possess a valid driver's license with a safe driving record. Applicants should also have access to a reliable insured vehicle. While no formal education is required, strong customer service skills and the ability to navigate your delivery area effectively are essential for success in this role.

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Is there room for advancement as a Delivery Expert at Domino's Pizza?

Yes, there is significant room for advancement as a Delivery Expert at Domino's Pizza. Many of our drivers have successfully progressed to management positions or have even become franchise owners after starting in this role. The company provides opportunities and support for career growth, making it an excellent stepping stone for those interested in advancing within the organization.

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What should I expect during the training process at Domino's Pizza?

When you join Domino's Pizza as a Delivery Expert, you can expect a comprehensive training program that will equip you with the necessary skills to excel. Training includes learning the ins and outs of pizza preparation, customer service techniques, and navigation skills. You’ll receive on-the-job training that is tailored to ensure you feel confident and capable in handling your delivery responsibilities.

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What work conditions can I expect as a Delivery Expert at Domino's Pizza?

As a Delivery Expert at Domino's Pizza, you'll experience a variety of work conditions. You will operate both indoors, in the store, and outdoors while delivering orders. This means being exposed to different weather conditions and temperatures while on the road. Additionally, you'll handle food items and navigate through various terrains, which adds to the excitement and dynamic nature of the role.

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Common Interview Questions for Delivery Expert
How do you ensure safe driving when making deliveries?

When discussing your safe driving practices in an interview for the Delivery Expert position at Domino's Pizza, emphasize your understanding of traffic laws, your experience driving in various conditions, and your commitment to safety. You might also mention keeping distractions to a minimum and how you plan your routes effectively to avoid traffic.

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Can you describe a time when you provided excellent customer service?

In answering this question, share a specific example that highlights your ability to go above and beyond for a customer. Discuss what the situation was, what steps you took to address their needs, and how your actions made a difference. This approach will showcase your customer service skills, which are vital for a Delivery Expert at Domino's Pizza.

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What do you enjoy most about being a Delivery Expert?

This is an opportunity to express your enthusiasm for the role. Talk about the joys of interaction with customers, the satisfaction of delivering delicious food, and the flexible schedule that allows you to balance other commitments. Mentioning your passion for teamwork and contributing positively to the Domino's Pizza brand would also strengthen your answer.

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How do you manage your time effectively during busy shifts?

When answering this question, highlight your organizational skills and strategic planning. Discuss techniques like prioritizing deliveries based on location and order timing, staying calm under pressure, and maintaining open communication with the team to ensure timely service. This will demonstrate your ability to handle the fast-paced environment at Domino's Pizza.

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What skills do you think are essential for a Delivery Expert?

For a Delivery Expert position at Domino's Pizza, essential skills include strong communication, excellent customer service, navigational skills, and the ability to work efficiently in a fast-paced environment. You might also mention adaptability and teamwork, as these skills contribute to a positive work atmosphere and enhance customer satisfaction.

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How would you handle a difficult customer during a delivery?

In your response, emphasize your conflict resolution and interpersonal skills. Explain how you would listen to the customer’s concerns, empathize with their situation, and seek to find a solution that satisfies both them and the company. It’s important to demonstrate a commitment to maintaining the high standards of customer service that Domino's Pizza is known for.

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Why do you want to work for Domino's Pizza?

Expressing your enthusiasm for the Domino's brand and your desire to be part of a team that values its employees and customers would make a strong impression. Discuss your appreciation for Domino's pizza quality and service, as well as the growth opportunities the company offers. This answer reflects a genuine interest in both the job and the company culture.

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How do you prepare for deliveries during poor weather conditions?

In your response, address the precautions you take, such as checking weather forecasts beforehand, adjusting your driving speed, and ensuring your delivery vehicle is equipped for adverse conditions (like snow tires during winter). This shows that you are proactive and safety-conscious, which aligns with the company's commitment to safety.

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What methods do you use to ensure accuracy in your deliveries?

Elaborate on the systematic approach you take to check orders, confirm addresses, and verify payment before making deliveries. Mentioning a methodical process helps demonstrate your attention to detail, which is crucial for a Delivery Expert, as it directly impacts customer satisfaction and store efficiency.

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Are you comfortable working late-night shifts?

Be honest in your response while emphasizing your flexibility and willingness to adapt your schedule to meet the needs of the job. Explain that you understand late-night shifts are part of the role and express your commitment to being a reliable team member. This will show your potential employer that you can handle the demands of the Delivery Expert position without reservations.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
March 24, 2025

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